This review (Cm. 7529, ISBN 9780102958393) was established to maintain the universal postal service, that is the collection, sorting, transportation and delivery of letters to all 28 million businesses and residential addresses. It sets out a number of conclusions and recommendations on how the universal service can be maintained. The postal service is seen as having a strong social and economic rationale. Customers place a high value on the affordability of the service, on a uniform tariff, and deliveries on six days per week. The Review states that the post offices provide a vital point of access for residential consumers and small businesses. The universal service is under threat though, with the explosion of digital media - the internet, email, mobile text and broadcasting - which has prompted an unprecedented decline in the letters market. The Review does see a positive future for the postal service, provided that postal companies are able to respond quickly to the changing needs of customers and embrace the opportunities which new technology brings. Although the Royal Mail is the only company currently capable of providing the universal service in the UK, it is much less efficient than many of its European peers and faces severe difficulties. Therefore a radical reform of the Royal Mail's network is inevitable, and the organisation needs to modernise faster. To sustain the universal service, the Royal Mail needs to tackle inefficiency, the pension deficit, and the difficult relationships between the company, unions and regulator. The Review sees two distinct phases to modernisation: (i) Transformation: that is, changing the culture of the organisation, by improving efficiency and reducing costs; (ii) Diversify: that is, finding new sources of revenue either by providing related products or expanding to cover a wider geographical area. The Review believes that the Royal Mail urgently needs commercial confidence, capital and corporate experience to modernise quickly and effectively, and recommends a strategic partnership with one or more private sector companies with demonstrable experience of transforming a major business, ideally a major network business, but that Post Office Ltd should remain wholly within public sector ownership.
This book is an original account of coterie culture in twentieth-century Ireland and the networks and connections which fostered women's writing. It paints a vivid portrait of the inspirational women involved in the Women Writers' Club, showcasing their influence and achievements in literature and their political campaigning for intellectual and creative freedom.
The last 200 years have witnessed a 100-fold leap in well-being. Deirdre McCloskey argues that most people today are stunningly better off than their forbearers were in 1800, and that the rest of humanity will soon be. A purely materialist, incentivist view of economic change does not explain this leap. We have now the third in McCloskey's three-volume opus about how bourgeois values transformed Europe. Volume 3 nails the case for that transfiguration, telling us how aristocratic virtues of hierarchy were replaced by bourgeois virtues (more precisely, by attitudes toward virtues) that made it possible for ordinary folk with novel ideas to change the way people, farmed, manufactured, traveled, ruled themselves, and fought. It is a dramatic story, and joins a dramatic debate opened up by Thomas Piketty in his best-selling Capital in the 21st Century. McCloskey insists that economists are far too preoccupied by capital and saving, arguing against the position (of Piketty and most others) that capital induces a tendency to get more, that money reproduces itself, that riches are created from riches. Not so, our intrepid McCloskey shows. Bill Gates and Steve Jobs, among the biggest wealth accumulators in our era, didn't get rich through the magic of compound interest on capital. They got rich through intellectual property, creating billions of dollars from virtually nothing. Capital was no more important an ingredient to the original Apple or Microsoft than cookies or cucumbers. The debate is between those who think riches are created from riches versus those who, with McCloskey, think riches are created from rags, between those who see profits as a generous return on capital, or profits coming from innovation that ultimately benefits us all.
A ForeWord magazine Book of the Year for 2007 Charismatic, highly intelligent, and splendidly talented, Fanny Kemble (1809-93) was a Victorian celebrity, known on both sides of the Atlantic as an actress and member of the famous Kemble theatrical dynasty, as a fierce opponent of slavery despite her marriage to a wealthy slave owner, as a brilliantly successful solo performer of Shakespeare, and as the author of journals about her career and life on her husband's Georgia plantations. She was, in her own words, irresistible as a "woman who has sat at dinner alongside Byron . . . and who calls Tennyson, Alfred." Touring in America with her father in the early 1830s, Kemble impulsively wed the wealthy and charming Philadelphia bachelor Pierce Butler, beginning a tumultuous marriage that ended in a sensational divorce and custody battle fourteen years later. At the time of their marriage, Kemble had not yet visited the vast Georgia rice and cotton plantations to which Butler was heir. In the winter of 1838, they visited Butler's southern holdings, and a horrified Kemble wrote what would later be published on both sides of the Atlantic as Journal of a Residence on a Georgian Plantation. An important text for abolitionists, it revealed the inner workings of a plantation and the appalling conditions in which slaves lived. Returning to England after her divorce, she fashioned a new career as a solo performer of Shakespeare's plays and as the author of memoirs, several travel narratives and collections of poems, a short novel, and miscellaneous essays on the theater. For the rest of her life, she would divide her time between the two countries. In the various roles she performed in her life, on stage and off—abolitionist, author, estranged wife—Kemble remained highly theatrical, appropriating and subverting nineteenth-century prescriptions for women's lives, ever rewriting the roles to which she was assigned by society and inheritance. Hers was truly a performed life, and in the first Kemble biography in twenty-five years to examine that life in its entirety, Deirdre David presents it in all its richness and complexity.
This book provides students and professionals with practical answers to important career and communication questions, helping them to communicate successfully in a business setting. Communication expert, Deirdre Breakenridge, examines the ways in which professionals can make the most of their careers in a fast-changing media landscape, offering advice on how new and seasoned executives can utilize and adapt to the latest modes of communication. The author breaks down the eight most critical areas for professionals seeking to develop their communication skills, opening with essentials that will prove useful in any setting. She then details the ways in which organizations can adapt to changes in technology and consumer behavior to improve relationships, social media presence, and brand recognition. The easy to follow question–answer format walks readers through the most pressing, confusing, and frequently asked questions about successful communication with plenty of advice and examples for a better learning experience. Covering traditional business communication topics like partnerships and storytelling, the book also includes material on digital and social media channels as well as a chapter on giving back as a mentor. "Experts Weigh In" boxes feature advice from other top professionals, exposing the reader to multiple perspectives from the field. Grounded in decades of experience, Answers for Modern Communicators will benefit all students getting ready to enter the workforce as well as professionals looking to enhance their communication skills.
This book is the outcome of years of research in Austen archives, and stems from the original family biography by W. and R. A. Austen-Leigh, Jane Austen: her Life and Letters. Jane Austen, A Family Record was first published in 1989, and this new edition incorporates information that has come to light since then, and provides new illustrations and updated family trees. Le Faye gives a detailed account of Austen s life and literary career. She has collected together documented facts as well as the traditions concerning the novelist, and places her within the context of a widespread, affectionate and talented family group. Readers will learn how Austen transformed the stuff of her peaceful life in the Hampshire countryside into six novels that are amongst the most popular in the English language. This fascinating record of Austen and her family will be of great interest to general readers and scholars alike.
Most dogs, especially cairn terriers, don't make their living selling cookbooks. But then Rocky is not like most dogs Any animal lover understands that our pets can communicate with each other and with us. So it will come as no surprise that Rocky can talk and understand human speech, while it is only the humans he meets that can't speak dog Rocky has a mission in mind as he sets off on his cookbook-selling adventures. His travels take him across the country and back as he risks tail, tooth and paw to help those in need. The beautiful illustrations will help younger readers understand the story. However the inspiring message of Rocky's tale will fill the heart and mind of any dog lover, young or old, especially those everyday heroes who live and work in the world of animal rescue. Deirdre Bailleu, who has been involved in dog rescue for ten years, lives in Iowa with her husband Kenneth and an ever changing cast of rescue dogs. Virginia Walker is an artist and muralist who has worked on many large commercial, governmental & private mural projects with her talented husband, Steve Pedersen, and lives in Baltimore, Maryland with two adorable terriers.
For more than thirty years Deirdre Le Faye, one of the world's leading authorities on Jane Austen, has been gathering and organising every single piece of information available about the Austen family before, during and after Jane's lifetime. Her unique chronology, containing some ten thousand entries, is now available in paperback. For the first time, those interested in Jane Austen can discover where she was and what she was doing at many precise moments of her life. The entries, many taken from hitherto unexplored and unpublished documents, are presented in a clear and readable form and each item of information is linked to its source. The volume includes family trees for the extended Austen and Knight families from the sixteenth to the twentieth centuries. This is a key work of reference that every scholar and reader of Austen will find fascinating and indispensable.
A selection of texts by Elizabeth Gaskell, accompanied by annotations. It brings together Gaskell academics to provide readers with scholarship on her work and seeks to bring the crusading spirit and genius of the writer into the 21st century to take her place as a major Victorian writer.
This is the first book to offer a systematic and analytical overview of the legal framework for residential construction. In doing so, the book addresses two fundamental questions: Prevention: What assurances can the law give buyers (and later owners and occupiers) of homes that construction work – from building of a complete home to adding an extension or replacing a shower unit – will comply with minimum standards of design, safety and build quality? Cure: What forms of redress - from whom, and by what route - can residents expect, when, often long after completion of construction, they discover defects? The resulting problems pose some big and difficult questions of principle and policy about standards, rights and remedies, which in turn concern justice more generally. This book addresses these key issues in a comparative context across the United Kingdom, Ireland, Australia and New Zealand. It is an accessible guide to the existing law for residents and construction professionals (and their legal advisers), but also charts a course to further, meaningful reforms of the legal landscape for residential construction around the world. The book's two co-authors, Philip Britton and Matthew Bell, have taught in the field in the UK, Australia and New Zealand; both have been active in legal practice, as have the book's two specialist contributors, Deirdre Ní Fhloinn and Kim Vernau.
Assembles a range of women's letters from the former British Empire. These letters 'written home' are not only historical sources; they are also representations of the state of the Empire in far-off lands sent home to Britain and, occasionally, other centres established as 'home'.
Assembles a range of women's letters from the former British Empire. These letters 'written home' are not only historical sources; they are also representations of the state of the Empire in far-off lands sent home to Britain and, occasionally, other centres established as 'home'.
Danger Surrounds Her. . . A nurse in the tough South Bronx, pretty Dana Molloy has always sacrificed her happiness to care for others. Now, on the eve of a much-deserved vacation, a drive-by shooting leaves her wounded and a teenager dead. When officials ignore the crime, Dana is mad as hell, determined to get action, and right up in the face of Bronx homicide detective Jonathan Stone. . . Desire Tempts Her. . . It's a face Dana can't resist, even though it belongs to the last type of man she ever thought she'd fall for--a cop. Despite her intentions to distance herself from him emotionally, Dana feels the pull of an attraction that is at once both mutual and compelling. But when someone tries to run her down, she turns to Jonathan for both his protection and to find out who really wants her dead. . . Can Love Save Her? But the answers she seeks are more complicated than anyone expects. As the sins of the past and the sordidness of the present collide on the mean streets, the path before Dana may lead to Jonathan's arms--or to the wrong place, the wrong time, and the hands of a killer.
Seventeen year-old Larry Kinsella knows nothing of life beyond the city of Vancouver and when he first meets Benita Pigeon, a member of the Carrier Nation, he is drawn to her by their differences. Their brief, often tumultuous, relationship is brought to a calamitous end by an unwanted pregnancy and by Larry’s response to it. Consumed by anger and bitterness, Benita flees to her ancestral home where she struggles to adjust to a traditional way of life, while Larry, driven by guilt and remorse, enters the seminary and becomes a Catholic priest. But the past lays claim to both of them and when they meet again it is under circumstances where they must struggle to redeem themselves and to find their true identity. Set in the middle of the last century against a backdrop of northern British Columbia and the Downtown Eastside of Vancouver, “Back To Hope” is a story that often touches on violence, conflict, poverty, and despair. But it is also a meditation on family and belonging, on faith, and above all, on hope.
Represents a scholarly and ambitious attempt to improve the quality of interviews received by the courts and minimize the risks of miscarriages of justice, for victims and defendants This book updates the previous review of research on children’s testimony—reexamining and readdressing how the quality of information provided by young witnesses is affected by the way they are questioned. Drawing upon both experimental and field studies conducted in different countries, it summarizes evidence supporting the effectiveness of the National Institute for Child Health and Human Development (NICHD) Protocol and showcases the Protocol’s superiority over other current interviewing techniques for eliciting detailed and forensically useful content from child complainants. Written with both child protection professionals and researchers in mind, Tell Me What Happened: Questioning Children About Abuse offers advice and opinions drawn from actual investigative interviews as well as academic research. Its insightful chapters cover: children’s testimony; interview and questioning strategies; how investigators typically interview alleged victims; the NICHD Investigative Interview Protocols; the impact that following the Protocol has on interviews and children’s responses; interviewing victims under the age of six; interviewing children with developmental disabilities; using tools and props to complement the Protocol; training and maintaining good interviewing practices; and more. Provides a primary source of guidance practitioners and professionals involved in child protection Updates guidance for interviewers by adding consideration of emotional and motivational factors to better understand children’s behavior during interviews Integrates the substantial body of research published over the last decade and reflects upon questions that the field should continue to address Tell Me What Happened: Questioning Children About Abuse deserves to be read by all practitioners involved in child protection, whether as investigators, interviewers, judges, or lawyers.
Arguing that the biggest economic story of our times is how China & India have embraced neoliberalism, Deirdre McCloskey suggests that economic change depends less on foreign trade, investment or material causes, & a whole lot more on ideas & what people believe.
Tells us how to reprogram our bodies, break food addictions and ignore our attracttion to artificial creations appealing to our instincts more than the natural objects they mimic.
In this witty, accessible, and revealing book, Deirdre McCloskey demystifies economic theory and practice to show that behind the economists claim to certainty is the ancient art of storytelling. If You're So Smart will engage, enlighten, and empower anyone trying to evaluate the experts who stand ready to engineer our lives. "Writing with delicious wit and great seriousness."—Publishers Weekly. " "McCloskey is more interesting on an uninspired day than most of her peers can manage at their very best."—Peter Passell, New York Times
Christmas has always been a magical time of year. Deirdre remembers a Christmas blizzard and her hopes that Santa could get to her house through the storm. A Christmas I Remember shows you the beauty and anticipation of Christmas that will always be fresh in your memory.
Contract workers from the Philippines make up one of the world's largest movements of temporary labor migrants. Deirdre McKay follows Filipino migrants from one rural community to work sites overseas and then home again. Focusing on the experiences of individuals, McKay interrogates current approaches to globalization, multi-sited research, subjectivity, and the village itself. She shows that rather than weakening village ties, temporary labor migration gives the village a new global dimension created in and through the relationships, imaginations, and faith of its members in its potential as a site for a better future.
This work examines the philosophy underpinning current higher education provision. Contemporary culture seems to encourage consumers to purchase products where the product is shaped by the provider and the input of the consumer is very limited. Research suggests that students, their perceptions shaped by the educational experience they have undergone, view education as a commodity and require that information be packaged for easy consumption. The purpose of this study is to examine the current situation in education against the backdrop of an emerging trend that sees education as a product and students as consumers or customers. The literature provides a basis to argue that a qualification now is frequently a simulacrum while previously it represented knowledge and competency.
Although the lion is not the largest, fastest or most lethal animal, its position as king of beasts has rarely been challenged. Since Palaeolithic times, lions have fascinated people, and due to its gallant mane, knowing eyes, and distinctive roar, the animal continues to beguile us today. In Lion, Deirdre Jackson paints a fresh portrait of this regal beast, drawing on folktales, the latest scientific research, and even lion-tamers’ memoirs, as well as other little-known sources to tell the story of lions famous and anonymous, familiar and surprising. Majestic, noble, brave—the lion is an animal that has occupied a great place in the human imagination, inspiring countless myths, lore and legends. As well, this creative relationship has abounded in visual culture—painted on wood and canvas, chiseled in stone, hammered in metal, and tucked between the pages of medieval manuscripts, lions have often represented divinity, dignity, and danger. In Lion Jackson summarizes the latest findings of field biologists and offers in-depth analyses of works of art, literature, oral traditions, plays, and films. She is a peerless guide on a memorable visual and cultural safari.
Seduced and abandoned by handsome George Gallaher, Hazel Slye falls in love with Gallaher's innocent son, only to encounter heartbreak once again when an unexpected inheritance and a forbidden romance threaten to part them forever. Reprint.
Left at the altar by a woman he doesn't love, a relieved Nathan Ward believes his wedding day couldn't hold any more surprises--until he spots his former girlfriend, Daphne Thorne, among the wedding guests, looking as beautiful as ever. Daphne has no intention of giving him a second chance, but Nathan has a secret weapon no woman can resist.
This review (Cm. 7529, ISBN 9780102958393) was established to maintain the universal postal service, that is the collection, sorting, transportation and delivery of letters to all 28 million businesses and residential addresses. It sets out a number of conclusions and recommendations on how the universal service can be maintained. The postal service is seen as having a strong social and economic rationale. Customers place a high value on the affordability of the service, on a uniform tariff, and deliveries on six days per week. The Review states that the post offices provide a vital point of access for residential consumers and small businesses. The universal service is under threat though, with the explosion of digital media - the internet, email, mobile text and broadcasting - which has prompted an unprecedented decline in the letters market. The Review does see a positive future for the postal service, provided that postal companies are able to respond quickly to the changing needs of customers and embrace the opportunities which new technology brings. Although the Royal Mail is the only company currently capable of providing the universal service in the UK, it is much less efficient than many of its European peers and faces severe difficulties. Therefore a radical reform of the Royal Mail's network is inevitable, and the organisation needs to modernise faster. To sustain the universal service, the Royal Mail needs to tackle inefficiency, the pension deficit, and the difficult relationships between the company, unions and regulator. The Review sees two distinct phases to modernisation: (i) Transformation: that is, changing the culture of the organisation, by improving efficiency and reducing costs; (ii) Diversify: that is, finding new sources of revenue either by providing related products or expanding to cover a wider geographical area. The Review believes that the Royal Mail urgently needs commercial confidence, capital and corporate experience to modernise quickly and effectively, and recommends a strategic partnership with one or more private sector companies with demonstrable experience of transforming a major business, ideally a major network business, but that Post Office Ltd should remain wholly within public sector ownership.
This will help us customize your experience to showcase the most relevant content to your age group
Please select from below
Login
Not registered?
Sign up
Already registered?
Success – Your message will goes here
We'd love to hear from you!
Thank you for visiting our website. Would you like to provide feedback on how we could improve your experience?
This site does not use any third party cookies with one exception — it uses cookies from Google to deliver its services and to analyze traffic.Learn More.