Most people who have only been on the customer side of the retail counter have no idea what sales clerks and others in retail go through on a daily basis. But they should. After all, it's hard to be empathetic when you have never walked the walk. In Retail: The Other Side of the Counter, author David Childers gives every customer this opportunity. Reflecting on his many decades spent in the retail industry, he shows through humorous examples that most retail workers are hard working individuals, not servants for customers to belittle. By pointing out humorous and outrageous examples from his own experiences, Childers hopes that you, the customer, will take a kinder eye towards the person serving you. For the retail or service employee, he hopes to put a smile on your face, and get a nod of approval when you say, "Oh yeah. I've been there.
A journey through the national pastime’s roots in America’s small towns and wide-open spaces: “An absorbing read.” —The Tampa Tribune In the film Field of Dreams, the lead character gives his struggling farming community a magical place where the smell of roasted peanuts gently wafts over the crowded grandstand on a warm summer evening, just as the star pitcher takes the mound. In The Farmers’ Game, David Vaught examines the history and character of baseball through a series of essay-vignettes—presenting the sport as essentially rural, reflecting the nature of farm and small-town life. Vaught does not deny or devalue the lively stickball games played in the streets of Brooklyn, but he sees the history of the game and the rural United States as related and mutually revealing. His subjects include nineteenth-century Cooperstown, the playing fields of Texas and Minnesota, the rural communities of California, the great farmer-pitcher Bob Feller, and the notorious Gaylord Perry. Although—contrary to legend—Abner Doubleday did not invent baseball in a cow pasture in upstate New York, many fans enjoy the game for its nostalgic qualities. Vaught’s deeply researched exploration of baseball’s rural roots helps explain its enduring popularity.
The new edition of this algorithm-based resource provides clinicians and trainees with the latest advances in the evaluation and management of otolaryngologic disorders. Divided into seven sections, the book discusses numerous problems in each part of the ENT system, presenting up to date basic science and surgical techniques. Each chapter follows a logical, step by step approach covering both common and less common conditions. The second edition has been fully revised and includes 36 new chapters with a number of them focusing on paediatric disorders. Authored by an internationally recognised team of Pittsburgh-based experts, this book is enhanced by images and diagrams to assist learning. Key Points Fully revised, second edition providing latest advances in diagnosis and management of otolaryngologic disorders Covers both common and less common problems in all areas of the ENT system Includes 36 new chapters, many with focus on paediatric conditions Previous edition (9780721689654) published in 2001
Singing has been a characteristic behaviour of humanity across several millennia. Chorus America (2009) estimated that 42.6 million adults and children regularly sing in one of 270,000 choruses in the US, representing more than 1:5 households. Similarly, recent European-based data suggest that more than 37 million adults take part in group singing. The Oxford Handbook of Singing is a landmark text on this topic. It is a comprehensive resource for anyone who wishes to know more about the pluralistic nature of singing. In part, the narrative adopts a lifespan approach, pre-cradle to senescence, to illustrate that singing is a commonplace behaviour which is an essential characteristic of our humanity. In the overall design of the Handbook, the chapter contents have been clustered into eight main sections, embracing fifty-three chapters by seventy-two authors, drawn from across the world, with each chapter illustrating and illuminating a particular aspect of singing. Offering a multi-disciplinary perspective embracing the arts and humanities, physical, social and clinical sciences, the book will be valuable for a broad audience within those fields.
Their dramatic story exposes the underside of the American dream and the haunting consequences of trying to strike it rich.--Kevin Starr, University of Southern California, author of California: A History "Agricultural History
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