David Harland's Books

Service Operations Management, Second Edition

The Total Experience

By: David W. Parker

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Service Operations Management, Second Edition

The Total Experience

By: David W. Parker

Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. With new, updated case studies and original research embracing big-data analytics and neurolinguistics in building customer service systems, this book will be an invaluable tool for postgraduate and MBA students of service operations and undergraduates specialising in hospitality, tourism and public sector management.

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Page Count

587

Publisher

Edward Elgar Publishing

Published Date

ISBN 10

1788115945

ISBN 13

9781788115940

Ralph Compton Texas Hills

By: David Robbins,Ralph Compton

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Ralph Compton Texas Hills

By: David Robbins,Ralph Compton

A family man takes embarks on a dangerous endeavor in this gripping Ralph Compton western. Owen Burnett’s needs are small. All he’s ever wanted is his wife’s affection, his children’s health, and a little plot of land which he can farm. Still, he’s no fool. So when his neighbor Gareth Kurst makes him a business proposition, one that could leave him richer than he’s ever dreamed, he can’t refuse giving the risky scheme a try. Rounding up cattle up in the Texas Hill Country is nothing to take on lightly. Between the Comanches roaming the countryside and the horns of the beasts he’s hunting down, Owen knows every second he spends out in the wild puts his life in plenty of danger. But the greatest threat to his person is one he never expected—his ruthless and conniving business partner, who has no plans of ever sharing his hard-earned cash....

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Page Count

306

Publisher

Penguin

Published Date

ISBN 10

0698184068

ISBN 13

9780698184060

Conscripts of Modernity

The Tragedy of Colonial Enlightenment

By: David Scott

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Conscripts of Modernity

The Tragedy of Colonial Enlightenment

By: David Scott

DIVUses C.L.R. James’sThe Black Jacobins as a jumping-off point for a reconsideration of colonial and postcolonial concepts of history, politics, and agency./div

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Page Count

300

Publisher

Duke University Press

Published Date

ISBN 10

0822334445

ISBN 13

9780822334446

Victorian Songhunters

The Recovery and Editing of English Vernacular Ballads and Folk Lyrics, 1820-1883

By: E. David Gregory

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Victorian Songhunters

The Recovery and Editing of English Vernacular Ballads and Folk Lyrics, 1820-1883

By: E. David Gregory

Victorian Songhunters is a history of popular song collecting and ballad editing from 1820 to 1883. It is a comprehensive telling of the Victorian vernacular song revival leading up to the Eduardian folksong festival, and includes information on the folksong revival in Scotland.

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Page Count

458

Publisher

Rowman & Littlefield

Published Date

ISBN 10

0810857030

ISBN 13

9780810857032

The Late Victorian Folksong Revival

The Persistence of English Melody, 1878-1903

By: E. David Gregory

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The Late Victorian Folksong Revival

The Persistence of English Melody, 1878-1903

By: E. David Gregory

In The Late Victorian Folksong Revival: The Persistence of English Melody, 1878-1903, E. David Gregory provides a reliable and comprehensive history of the birth and early development of the first English folksong revival. Continuing where Victorian Songhunters, his first book, left off, Gregory systematically explores what the Late Victorian folksong collectors discovered in the field and what they published for posterity, identifying differences between the songs noted from oral tradition and those published in print. In doing so, he determines the extent to which the collectors distorted what they found when publishing the results of their research in an era when some folksong texts were deemed unsuitable for "polite ears." The book provides a reliable overall survey of the birth of a movement, tracing the genesis and development of the first English folksong revival. It discusses the work of more than a dozen song-collectors, focusing in particular on three key figures: the pioneer folklorist in the English west country, Reverend Sabine Baring-Gould; Frank Kidson, who greatly increased the known corpus of Yorkshire song; and Lucy Broadwood, who collected mainly in the counties of Sussex and Surrey, and with Kidson and others, was instrumental in founding the Folk Song Society in the late 1890s. The book includes copious examples of the song tunes and texts collected, including transcriptions of nearly 300 traditional ballads, broadside ballads, folk lyrics, occupational songs, carols, shanties, and "national songs," demonstrating the abundance and high quality of the songs recovered by these early collectors.

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Page Count

600

Publisher

Scarecrow Press

Published Date

ISBN 10

0810869896

ISBN 13

9780810869899

The Official History of Privatisation Vol. I

The formative years 1970-1987

By: David Parker

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The Official History of Privatisation Vol. I

The formative years 1970-1987

By: David Parker

This first volume of the Official History studies the background to privatisation, and the privatisations of the first two Conservative Governments led by Margaret Thatcher from May 1979 to June 1987. First commissioned by the then Prime Minister Tony Blair as an authoritative history, this volume addresses a number of key questions: To what extent was privatisation a clear policy commitment within the Thatcher Governments of the 1980s - or did Government simply stumble on the idea? Why were particular public corporations sold early in the 1980s and other sales delayed until well into the 1990s? What were the privatisation objectives and how did they change over time, if at all? How was each privatisation planned and executed, how were different City advisers appointed and remunerated, what precise roles did they play? How was each privatisation administered; in what ways did the methods evolve and change and why? How were sale prices determined? Which government departments took the lead role; what was the input of the Treasury and Bank of England; and what was the relationship between Ministers and civil servants? The study draws heavily from the official records of the British Government to which the author was given full access and from interviews with leading figures involved in each of the privatisations – including ex-Ministers, civil servants, business and City figures, as well as academics that have studied the subject. This new official history will be of much interest to students of British political history, economics and business studies.

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Page Count

1030

Publisher

Routledge

Published Date

ISBN 10

1134031394

ISBN 13

9781134031399

Remember Muckadilla

People, Properties, Businesses and Sporting Events

By: David Bowden

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Remember Muckadilla

People, Properties, Businesses and Sporting Events

By: David Bowden

Muckadilla Township is on the Warrego Highway about 40 kilometers from Roma in South Western Queensland. We trust that the insight given by many will benefit Present and Future Generations who appreciate the Characters who came to open up Mount Abundance Properties, Build the Railway, School and Businesses. Then enjoy each others company at Sporting Events. Barry Mc Mullen used to say, “Muckadilla Country is good enough to fatten a crowbar!” – We hope there will always be people who say with a chuckle, “I’ve been to Muckadilla – have you?”

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Page Count

368

Publisher

iUniverse

Published Date

ISBN 10

1475943962

ISBN 13

9781475943962

Oscar Wilde's Elegant Republic

Transformation, Dislocation and Fantasy in fin-de-siècle Paris

By: David Charles Rose

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Oscar Wilde's Elegant Republic

Transformation, Dislocation and Fantasy in fin-de-siècle Paris

By: David Charles Rose

Why was Paris so popular as a place of both innovation and exile in the late nineteenth century? Using French, English and American sources, this first volume of a trilogy provides a possible answer with a detailed exploration of both the city and its communities, who, forming a varied cast of colourful characters from duchesses to telephonists, artists to beggars, and dancers to diplomats, crowd the stage. Through the throng moves Oscar Wilde as the connecting thread: Wilde exploratory, Wilde triumphant, Wilde ruined. This use of Wilde as a central figure provides both a cultural history of Paris and a view of how he assimilated himself there. By interweaving fictional representations of Paris and Parisians with historical narrative, Paris of the imagination is blended with the topography of the city described by Victor Hugo as ‘this great phantom composed of darkness and light’. This original treatment of the belle époque is couched in language accessible to all who wish to explore Paris on foot or from an armchair.

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Page Count

687

Publisher

Cambridge Scholars Publishing

Published Date

ISBN 10

1443883603

ISBN 13

9781443883603

Titanic

By: David Ross

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Titanic

By: David Ross

On 14 April 1912, less than a week into a transatlantic trip from Southampton to New York, the largest luxury cruise liner in the world struck an iceberg off the coast of Labrador, causing the hull to buckle. The massive 50,000 ton ship hailed as ‘unsinkable’ was soon slipping into the cold Atlantic Ocean.

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Page Count

287

Publisher

Amber Books Ltd

Published Date

ISBN 10

1838864202

ISBN 13

9781838864200

Crown Fire

By: David Annandale

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Crown Fire

By: David Annandale

When Canadian Forces soldier Jan Blaylock's father- an investigative journalist- and the rest of her family are murdered in an attempt to cover up illegal arms sales, Blaylock abandons military life to plan her revenge against Integrated Security, the multi-national conglomerate she deems responsible.

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Page Count

362

Publisher

Ravenstone

Published Date

ISBN 10

0888012675

ISBN 13

9780888012678

Book's by David Harland

Service Operations Management, Second Edition

Service Operations Management, Second Edition

Ralph Compton Texas Hills

Ralph Compton Texas Hills

Conscripts of Modernity

Conscripts of Modernity

Victorian Songhunters

Victorian Songhunters

The Late Victorian Folksong Revival

The Late Victorian Folksong Revival

The Official History of Privatisation Vol. I

The Official History of Privatisation Vol. I

Remember Muckadilla

Remember Muckadilla

Oscar Wilde's Elegant Republic

Oscar Wilde's Elegant Republic

Titanic

Titanic

Crown Fire

Crown Fire

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