Find out what your customers and employees are really thinking with this indispensable resource Scaling Conversations: How Leaders Access the Full Potential of People delivers invaluable strategies for how leaders can make their communications more inclusive and access the voices of those employees who rarely feel empowered to speak up. As constituent numbers scale, leaders have traditionally struggled to make communications a conversation with the entire organization, settling instead for small focus groups, talking at people in town halls, and delivering surveys after the fact. The result is exclusive, narrow decision-making that disengages and under-utilizes talent and human capital. And now, as the remote environment grows, the challenge and imperative for engaging conversations on a wider scale is even greater. Scaling Conversations provides the solution. Having led a remote team for over a decade and having worked with thousands of leaders across North America, Dave MacLeod teaches you how to: Scale your business by listening to the voices that really matter Access and maximize the human capital in your organization Make decisions that create unity and move the group forward Decrease employee turnover caused by poor communication Within these pages, you'll learn how to better facilitate conversations with a wider and more representative array of clients and employees, and not just the loudest ones in the town hall meeting or Slack channel. Perfect for any leader who's responsible for understanding what employees are really feeling and thinking, Scaling Conversations also belongs on the bookshelves of anyone who wants to learn how to discover what the “silent majority,” who are often drowned out by the loudest people in the room, actually believes.
Millions of Canadians crave a good mental challenge, and in order to feed their hunger many turn to the daily crossword puzzle in their local newspaper. Often, however, before they even get to 1-Across, they must stop thinking "in Canadian" and shift cultural gears. It is a sad reality that Canada just doesn't figure highly in what is undoubtedly one of our favourite pastimes: solving the daily crossword. The crosswords in this book contain plenty of references to this country: its heroes and rogues, its geography, sports, history, arts, - its "Canadian-ness." Here the solver might discover a Knowlton, a Gzowski, an Iqaluit, or maybe even a Come By Chance. Our Canadian spelling is recognised as well, in words such as "colour" and "centre", and there is also a sprinkling of French, in keeping with the bilingual nature of this land. These puzzles appeal to a broad range of solvers, from the dabbler at testing the waters to the seasoned crossword pro looking for a serious cranial workout. Many puzzles are themed and titled. Other, perhaps more challenging puzzles are themeless. While the puzzles vary in difficulty and style, they share one critical thing. They'll make you Think Canadian!
This book will inspire, challenge and engage you—and transform your teaching and learning. Each chapter in this book is written by a different educator or team about their experiences with project-based learning, both in and out of the classroom. They reflect not only on the how of project-based learning, but more importantly, on the what and the why. They offer insight into how connecting with learners, honouring their experiences, and promoting deep and rich questioning can be the path to powerful projects and learning. Their writing and thinking is saturated with empathy, expertise, a desire to improve their practice, and an acknowledgment of the need to collaborate.
Our featured artist is Kealan Patrick Burke. He brings a brand new story called "Memory Lane." Jonathan Crowley continues his adventures, with Part Two of James A Moore's serial novella, The Devoted. J.F. Gonzalez brings us part 3 of his From the Stone Age to the Early Victorian Era, in 3000 Words, talking about Late Victorian ghost stories through the early pulps. We have fiction from Lauren Forry, Dave Thomas, Arinn Dembo and Bracken MacLeod. Featured Artist Kealan Patrick Burke Bram Stoker Award winning writer Kealan Patrick Burke brings a new story to LampLight. He talks with us about his early writing, acting, and his experience writing a web based novel. Serial Novella James A Moore The Devoted, Part Two: The Rabble. Crowley and his companion make their way to a small town and see what they can stir up. Shadows in the Attic J.F. Gonzalez From the Stone Age to the Early Victorian Era, in 3000 Words, Part Three. In this installment, J.F. Gonzalez takes you through the Victorian era into Edwardian, talking about ghosts and the first pulp magazines.
This is the tenth book in the bestselling O Canada Crosswords series, with over 150,000 copies sold. This new volume offers 50 new Canadian-themed puzzles featuring tricky wordplay and other tests of mental agility. The Mayo Clinic cites crossword puzzles as one way to keep the mind sharp as we age. New puzzles include: Monkey Business Working for CN Don't Bother Me The Fat Lady Sings Sample clues: Grey areas? = ROOTS That's a moray = EEL Horton with a chain = TIM Love handle? = DEAR
A puzzle a day keeps the boredom away! And these are no ordinary puzzles. These 75 cleverly themed crosswords include themes like "Prefix-ation," "Prime Mini$ter$" and "Let it Snow." Many of the clues use tricky wordplay and are all about Canada: Child of Chibougamau? (enfant). Saturday night live group? (NHL). With Canadian spellings, Canadian perspectives and Canadian topics, the fact that you wear a toque to go to Timmy's and pay GST on pretty much everything makes you uniquely qualified to solve these puzzles. Drawing on the trademarks of Canadian identity, O Canada Crosswords Book 8 is for every Canadian. Sharpen your pencils and get ready for a good time!
For investigator Jack MacLeod, life changes on a wintry night, when a deathbed confession leaves him with a ledger, a girl and a deadly secret. Now the dying man has disappeared, the girl is dead, and the ledger may just get him killed. On the banks of the South River, the half-century-old killing in Dallas has come back to haunt the present -- bringing with it Vietnamese hard-cases, federal agents, Jesuit priests, White House power-mongers, conspiracy theorists, violence and death. Plus a gang of ATM hijackers intent on killing their way to a fortune. Macleod is stuck in the middle of two cases -- both deadly, both complicated. And to stay alive, he may have to intertwine the two. And, at the end, figure out who really did kill President John F. Kennedy.
The biography of Dave Gordon, often called the Uk's Manara. Detailing Dave's origins and relationships, this is an insight into one of UK comicdoms creators.
Macleod and Olson's puzzles are ingrained with accents of Canadian culture, and are infused with humour: House party (NDP) Liberal-minded guy (DION) Lame excuse (BUM LEG) Pet peeve (FLEA) "I really enjoyed the humour and challenge of these (O Canada 8) puzzles. Please tell me you plan to publish more." -Brenda, B.C. Following on the heels of the bestselling O Canada Crosswords 8,, this new volume offers 75 more Canadian-flavoured puzzles. These cleverly themed crosswords include titles like "Cheep Talk," "O Canada" and "Phooey!" featuring tricky wordplay and other tests of your ability to "think outside the box." With Canadian spellings, Canadian perspectives and Canadian topics, Olson and Macleod's puzzles make you, the Canadian crossword solver, feel right at home.
Jack MacLeod and Doc Gray are back, fighting to stop a conspiracy that should have died with the Confederacy. Hidden since the end of the Civil War, the Knights of the Golden Circle have survived to quietly infest the highest levels of government and business. Now the KGC is making its move, using deceit and violence in a bid to dramatically expand the borders of the United States. And the only thing standing in their way are one battered fraud investigator and his friend, the ex-Navy SEAL Doc Gray. With a little help from the FBI and Special Agent in Charge Andrew McCoy, Jack and Doc will weave their way from the battleground at Cross Keys to the mountains of western Virginia in a fight to stop the KGC and its plans. The Knights have money, power and weapons, but they've picked on the wrong man. They've shot him, beaten him, tortured him, killed a friend and taken his money and honor. For the Knights of the Golden Circle, it's just about business and profits. But for MacLeod, it's about getting even.
Whether termed the 'network society', the 'knowledge society' or the 'information society', it is widely accepted that a new age has dawned, unveiled by powerful computer and communication technologies. Yet for millennia humans have been recording knowledge and culture, engaging in the dissemination and preservation of information. In `The Early Information Society', the authors argue for an earlier incarnation of the information age, focusing upon the period 1900-1960. In support of this they examine the history and traditions in Britain of two separate but related information-rich occupations - information management and information science - repositioning their origins before the age of the computer and identifying the forces driving their early development. `The Early Information Society' offers an historical account which questions the novelty of the current information society. It will be essential reading for students, researchers and practitioners in the library and information science field, and for sociologists and historians interested in the information society.
Dave Evans makes a convincing case that practice learning occupies a central role in the education and training of the caring professions. In doing so, he affirms the activities of many service agency staff involved in practice teaching and assessment and offers them clear models and illustrative examples to aid their development. He also explores ways in which practice learning and assessment can be effectively developed in academic settings.
Eagerly awaited by many counsellors and psychotherapists, this new edition includes an updated preface, new content on recent research and new developments and debates around relational depth, and new case studies. This groundbreaking text goes to the very heart of the therapeutic meeting between therapist and client. Focusing on the concept of ′relational depth′, the authors describe a form of encounter in which therapist and client experience profound feelings of contact and engagement with each other, and in which the client has an opportunity to explore whatever is experienced as most fundamental to her or his existence. The book has helped thousands of trainees and practitioners understand how to facilitate a relationally-deep encounter, identify the personal ‘blocks’ that may be encountered along the way, and consider new therapeutic concepts – such as ′holistic listening′ – that help them to meet their clients at this level. This classic text remains a source of fresh thinking and stimulating ideas about the therapeutic encounter which is relevant to trainees and practitioners of all orientations.
We are caught up in the cycle of so-called "holy wars." In The Jihad of Jesus, Dave Andrews argues that while this inter-communal conflict is endemic, it is not inevitable. Depending on our understanding, our religions can be either a source of escalating conflict or a resource for overcoming inter-communal conflict; and for our religions to be a resource for overcoming conflict, we need to understand the heart of all true religion as open-hearted compassionate spirituality. In the light of an open-hearted compassionate spirituality, we can reclaim the word "jihad" from extremists who have (mis)appropriated it as a call to "holy war," and reframe it, in truly Qur'anic terms, as a "sacred nonviolent struggle for justice"; and we can reconsider Jesus, as he is in the Gospels, not as a poster boy for Christians fighting crusades against Muslims, but as "a strong-but-gentle Messianic figure" who can bring Christians and Muslims together. As this book shows, many Christians and Muslims have found Isa (Jesus) and the Bismillah (celebrating the mercy, grace, and compassion of God) as common ground upon which they can stand and work for the common good. The Jihad of Jesus is a handbook for reconciliation and action: a do-it-yourself guide for all Christians and Muslims who want to move beyond the "clash of civilizations," join the jihad of Jesus, and struggle for justice and peace nonviolently side by side.
As a pioneer in the sustainable business movement, Smith & Hawken co-founder Dave Smith is on a mission to inspire people everywhere to reconcile compassionate values with capitalism. To Be of Use shows that business can be a force for radical change and paints a picture of how those driven by simple core values can make the world a better place. The book is a fascinating combination of Smith’s own transformation and rise in sustainable business with an inspirational manifesto of what meaningful work is and how we can find it.
Now in its sixth edition, the hugely popular Digital Marketing Excellence is a practical guide to creating and executing integrated digital marketing plans, combining established approaches to marketing planning with the creative use of new digital models and digital tools. Written by two highly experienced digital marketing consultants, the book shows you how to: Draw up an outline integrated digital marketing plan Evaluate and apply digital marketing principles and models Integrate online and offline communications Implement customer-driven digital marketing as part of digital transformation Reduce costly trial and error Measure and enhance your digital marketing Learn best practices for reaching and engaging your audiences using the key digital marketing platforms. This new edition has been streamlined to seamlessly integrate the latest developments in digital analytics, ethics and privacy, Predictive Analytics, Machine Learning and Artificial Intelligence. Including new international case studies and up-to-date examples throughout, this book cuts through the jargon to show marketers how to leverage data and digital technologies to their advantage. Offering a highly structured and accessible guide to a critical and far-reaching subject, Digital Marketing Excellence, 6th edition, provides a vital reference point for all digital marketing students, and managers involved in digital marketing strategy and implementation. Online resources have been fully updated for the new edition and include a new set of PowerPoint slides and a full test bank of questions and exercises.
Have you ever needed to share processing between two or more computers running programs written in different languages on different operating systems? Or have you ever wanted to publish information on the Web so that programs other than browsers could work with it? XML-RPC, a system for remote procedure calls built on XML and the ubiquitous HTTP protocol, is the solution you've been looking for.Programming Web Services with XML-RPC introduces the simple but powerful capabilities of XML-RPC, which lets you connect programs running on different computers with a minimum of fuss, by wrapping procedure calls in XML and establishing simple pathways for calling functions. With XML-RPC, Java programs can talk to Perl scripts, which can talk to Python programs, ASP applications, and so on. You can provide access to procedure calls without having to worry about the system on the other end, so it's easy to create services that are available on the Web.XML-RPC isn't the only solution for web services; the Simple Object Access Protocol (SOAP) is another much-hyped protocol for implementing web services. While XML-RPC provides fewer capabilities than SOAP, it also has far fewer interoperability problems and its capabilities and limitations are much better understood. XML-RPC is also stable, with over 30 implementations on a wide variety of platforms, so you can start doing real work with it immediately.Programming Web Services with XML-RPC covers the details of five XML-RPC implementations, so you can get started developing distributed applications in Java, Perl, Python, ASP, or PHP. The chapters on these implementations contain code examples that you can use as the basis for your own work. This book also provides in-depth coverage of the XML-RPC specification, which is helpful for low-level debugging of XML-RPC clients and servers. And if you want to build your own XML-RPC implementation for another environment, the detailed explanations in this book will serve as a foundation for that work.
Now in its fourth edition, the hugely successful Emarketing Excellence is fully updated; keeping you in line with the changes in this dynamic and exciting field and helping you create effective and up-to-date customer-centric e-marketing plans. A practical guide to creating and executing e-marketing plans, it combines established approaches to marketing planning with the creative use of new e-models and e-tools. This new edition seamlessly integrates social media technology like Facebook check-in, social networking, tablets and mobile applications into the mix, demonstrating how these new ways to reach customers can be integrated into your marketing plans. It also includes brand new sections on online marketing legislation and QR codes, plus an expanded section on email marketing, the most commonly used e-marketing tool. Offering a highly structured and accessible guide to a critical and far-reaching subject, Emarketing Excellence 4e provides a vital reference point for all students of business or marketing and marketers and e-marketers involved in marketing strategy and implementation and who want a thorough yet practical grounding in e-marketing.
When it comes to evaluating a firm, leadership matters. We know that financial outcomes can predict about 50 percent of a firm's market value. Intangibles like strategy, brand, talent, R&D, innovation, risk, and so on account for the rest. But leadership underlies them all. And despite how important we know it is, we've been forced to rely on subjective and unreliable ways to measure its impact—until now. In this landmark book, leadership scholar, author, and consultant Dave Ulrich proposes a “leadership capital index”—a Moody's or Standard and Poor's rating for leadership. Drawing on research from investors and business leaders, and synthesizing the work of dozens of consulting firms and leadership experts, Ulrich analyzes two broad domains, each comprising five factors. The individual domain includes personal qualities, strategic prowess, execution proficiency, interpersonal skills, and fit between the leader's style and the organization's market promises. The organizational domain encompasses a leader's ability to create customer-focused cultures, manage talent, demand accountability, use information to gain competitive advantage, and set up work processes to deal with change. Ulrich details rigorous metrics and methods for evaluating leaders on each of these factors. The result is a groundbreaking book that will be of vital interest not only to equity and debt investors but also to boards of directors, executive teams, human resource and leadership development professionals, government and ratings agencies—and of course to leaders themselves.
The author shows how to combine proven offline business networking techniques with the newest social media to build networks more efficiently and effectively.
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