This is the 11th edition of this publication which summarises the social protection and welfare systems in 21 Council of Europe member states as of the 1 January 2002: Albania, Armenia, Azerbaijan, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Moldova, Poland, Romania, the Russian Federation, the Slovak Republic, Slovenia, Switzerland, Turkey and Ukraine. It also covers three observer states: Australia, New Zealand and Canada. The aim is to provide comparable up-to-date information which describes how different states respond to similar social policy problems and issues.