Connie Shoemaker's Books

Now They Lay me Down to Rest

Hodgie's Story

By: Thomas M. Aiken,Connie L. Aiken

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Now They Lay me Down to Rest

Hodgie's Story

By: Thomas M. Aiken,Connie L. Aiken

Now They Lay me Down to Rest Hodgie’s Story By: Connie L. Aiken and Thomas M. Aiken About the Book New York State Police Investigator Thomas M. Aiken was asked to reopen a 22-year-old cold case homicide in August of 1994. It involved a little boy who was abused, beaten, tortured, and starved literally to death. A little boy who never felt the love or protection of a mother in his short life with the fatal strike occurring just before his third birthday. As they began their grueling investigation, they discovered one lie after another by the professionals that were trusted to protect these children, allowing a murderous monster to walk free for 22 years and horrendously abuse six additional siblings. Until a caring and dedicated prosecutor, tenacious investigators, and world-renowned forensic pathologist Dr. Michael Baden, put all the broken pieces together and obtained justice for a little boy who no one ever thought anyone would ever care about. All the while during the non-stop gathering of evidence and statements, this book also includes a couple of other chilling homicides that were intertwined during this investigation with all of this adding up to a made for TV movie. Now They Lay me Down to Rest was written from the perspective of Connie, Tom’s wife and mother of six children, who navigated her way through a 30-year career involving over 100 homicides and 700 horrendous child abuse cases all coming home to her. One case in particular, the story of Hodgie, has always been on their minds and in their hearts. They knew someday they wanted to write a book about this case to bring awareness to help children that are in similar situations. Their goal is to educate police, CPS, doctors, teachers, neighbors, and anyone who is in a position to observe children being abused or hear their cries, and to give them the courage to speak up and take action. Comments from October 4, 2021 Lecture at the University of South Carolina Beaufort: “The knowledge of the presenter and how he presented it. It was fascinating, horrifying, and enlightening.” “The most moving and deep presentation I have ever attended…outstanding!!!” “Unbelievable how evil people can be. True evil in this world…frightening!” “Extremely informative. The instructor’s work experience. More than I expected. Excellent” “Totally riveting! Created multitude of emotions! Yes, I cried during the “I Miss You Daddy” video/song. But touched at the passion and dedication to help make a change when evil lives among us! Continued success and bless both of you for your caring and dedication. I look forward to your book! As an aside…makes me angry!” “Yes, this class has too many WOW factors to adequately recognize here. I gained a high level of appreciation for the focus, determination, and professionalism of our civilian police forces and especially the detectives who work to solve these horrific and unsettling crimes. I have not attended a more interesting (even though the crime was horrific and unsettling) and engaging class. The presenter was fabulous mainly because he was genuine and forthcoming in so many ways.” “What these officers go through…it is hard to imagine being able to turn if off outside of work.” Comments from May 2, 2022 Lecture at Clemson University: “Excellent..!! Want more by these folks.” “Would love other classes taught by Mr. Aiken.”

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334

Publisher

Dorrance Publishing

Published Date

ISBN 13

9798886042184

Insights Into Lyme Disease Treatment

13 Lyme-Literate Health Care Practitioners Share Their Healing Strategies

By: Connie Strasheim

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Insights Into Lyme Disease Treatment

13 Lyme-Literate Health Care Practitioners Share Their Healing Strategies

By: Connie Strasheim

Health care journalist Connie Strasheim has conducted intensive interviews with thirteen of the world's most competent Lyme disease healers, asking them thoughtful, important questions, and then spent months compiling their information into organized, user-friendly chapters that contain the core principles upon which they base their medical treatment of chronic Lyme disease. --publisher.

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446

Publisher

BioMed Publishing Group

Published Date

ISBN 10

0982513801

ISBN 13

9780982513804

The Art of Thank You

Crafting Notes of Gratitude

By: Connie Leas

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The Art of Thank You

Crafting Notes of Gratitude

By: Connie Leas

Learn the secrets of the “whys,” “whens,” and “how-tos” of thank-you note writing. The Art of Thank You will motivate you—or perhaps someone you know who could use a little encouragement—to pick up a pen and take the time to express gratitude. Interspersing straightforward guidelines with funny, inspiring anecdotes and examples by such luminaries as Abraham Lincoln and Ernest Hemingway, the author’s practical tips for newlyweds, business people, and children make this handy little book an indispensable resource.

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Page Count

145

Publisher

Simon and Schuster

Published Date

ISBN 10

1451688318

ISBN 13

9781451688313

Supernaturally Yours

By: Connie Webb

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Supernaturally Yours

By: Connie Webb

How Far would you go for the man you love? Melyna dreamed of her perfect man, a man so magical and passionate that it changed everything she knew about love. Now her dreams have become reality as her perfect man steps out of her dreams and pleads for her help. To save the man she loves Melyna must travel to dark places she never knew existed and test the limits of her powers. Allied with an alcoholic werewolf and a fashion obsessed garden gnome, she must find a way to combat an ancient evil that hungers to claim our world.

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381

Publisher

Gatekeeper Press

Published Date

ISBN 10

1662900090

ISBN 13

9781662900099

A Matter of Time

By: Connie Webb

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A Matter of Time

By: Connie Webb

Callie is a Sumerian orphan with little memory of her true family. Raised by the Caledonii to be a Huntress, she must earn her place within her new clan (not as easy as it sounds). Betrayed by those she calls family, and sacrificed to the Gods of her enemies. Her soul torn from her time and placed in the body of a modern woman, she now finds herself fleeing from deranged Gods, trying to recover her stolen memories ... and falling for a sexy half dragon. With the help of unlikely allies, Callie must find a way to combat an evil that threatens her very world and return to her own time or risk losing everything.

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300

Publisher

Gatekeeper Press

Published Date

ISBN 10

1642373389

ISBN 13

9781642373387

Romancing the Shadow

A Guide to Soul Work for a Vital, Authentic Life

By: Connie Zweig,Steven Wolf

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Romancing the Shadow

A Guide to Soul Work for a Vital, Authentic Life

By: Connie Zweig,Steven Wolf

Beneath the social mask we wear every day, we have a hidden shadow side: an impulsive, wounded, sad, or isolated part that we generally try to ignore, but which can erupt in hurtful ways. As therapists Connie Zweig and Steve Wolf show in this landmark book, the shadow can actually be a source of emotional richness and vitality, and acknowledging it can be a pathway to healing and an authentic life. "Romancing the shadow"--meeting your dark side, beginning to understand its unconscious messages, and learning to use its powerful energies in productive ways--is the challenging and exciting soul work that Zweig and Wolf offer in this practical, rewarding guide. Drawing on the timeless teachings of Carl Jung and compelling stories from their clinical practices, Zweig and Wolf reveal how the shadow guides your choices in love, sex, marriage, friendship, work, and family life. With their innovative method, you can uncover the unique patterns and purpose of your shadow and learn to defuse negative emotions; reclaim forbidden or lost feelings; achieve greater self-acceptance; heal betrayal; reimagine and re-create relationships; cultivate compassion for others; renew creative expressions; and find purpose in your suffering. The shadow knows why good people sometimes do bad things. Romancing the shadow and learning to read the messages it encodes in daily life can deepen your consciousness, imagination, and soul.

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369

Publisher

Wellspring/Ballantine

Published Date

ISBN 10

0307559483

ISBN 13

9780307559487

God’S Magnificent Plan

How It's Designed and Why It Works

By: Connie Becker

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God’S Magnificent Plan

How It's Designed and Why It Works

By: Connie Becker

Like puzzle pieces falling into place as they form a picture, step by step a clear overview of Gods magnificent plan for the salvation of humankind emerges, giving a deeper understanding of the Christian faith and why it works. The author shares her journey as age-old questions are answered: What happened that caused the need for a plan of salvation? Why did God create Earth, and why does He allow it to continue to exist? What is so special about Jesus that He could die for the sins of all humankind? Why was His death a requirement for salvation to be accomplished? What takes place in the soul and spirit as we hear the gospel of Christ? What are the changes that occur in those who accept Jesus as their savior? What is the role of the Holy Spirit in the plan of salvation? Is salvation a gift or a work? Can a Christian lose his or her salvation?

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Page Count

289

Publisher

WestBow Press

Published Date

ISBN 10

1490850155

ISBN 13

9781490850153

Storytelling with Puppets

By: Connie Champlin

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Storytelling with Puppets

By: Connie Champlin

In this latest revision of Storytelling With Puppets, Connie Champlin has polished themes and fine-tuned sections to meet today's ever-changing programming environment, paying special attention to literature-based instruction and multicultural themes.

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268

Publisher

American Library Association

Published Date

ISBN 10

0838907091

ISBN 13

9780838907092

The Best of Friends, Two Sisters, One Journey

By: Connie Kiosse

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The Best of Friends, Two Sisters, One Journey

By: Connie Kiosse

The older one got away, the younger one didn't. This is a story of two Greek-American sisters and their journey toward and intimate life and death. Christine was a fifteen-year-old bride in an arranged marriage; there was nothing her older sister Connie could have done to stop the hard times ahead. Once Christine was diagnosed with the HIV virus, the sisters banded together to try and make sense of the nonsensical. How could a working class, non-smoking, non-drinking mother of three contract AIDS? How could an older sister help her younger sister be the first to die?"--Back cover

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164

Publisher

Infinity Publishing

Published Date

ISBN 10

0741417391

ISBN 13

9780741417398

Old Bones Can Be Murder

A Charlie Parker Between-the-Numbers Novella

By: Connie Shelton

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Old Bones Can Be Murder

A Charlie Parker Between-the-Numbers Novella

By: Connie Shelton

“Charlie is a fabulous amateur sleuth.” –Midwest Book Review A cryptic message in a fortune cookie sends Charlie again to England, to visit her favorite aunt. She’s having lunch in a local café when construction workers come upon a human skeleton behind a wall. The police are called to a more urgent case, so Charlie begins sleuthing around on a cold-case crime website, only to discover Aunt Louisa was one of those questioned when the victim disappeared. The more questions she asks, the deeper becomes the mystery, and suddenly there are suspects everywhere in this quaint English town. Can she save her aunt from arrest, or will the real killer come after them both? Praise for USA Today bestseller and the Charlie Parker mysteries: “Connie Shelton gets better with every book she writes.” –The Midwest Book Review “…starts to really pull you in and you just can’t read fast enough!” – 5-star online review “I always love Charlie's escapades. She keeps me glued to the story, unable to put it down.” – 5 stars, Amazon “Charlie is just what readers want.” –Booklist

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128

Publisher

Secret Staircase Books, an imprint of Columbine Publishing Group

Published Date

ISBN 10

1945422882

ISBN 13

9781945422881

The Food Chemistry Laboratory

A Manual for Experimental Foods, Dietetics, and Food Scientists, Second Edition

By: Connie M. Weaver,James R. Daniel

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The Food Chemistry Laboratory

A Manual for Experimental Foods, Dietetics, and Food Scientists, Second Edition

By: Connie M. Weaver,James R. Daniel

A popular book in its first edition, The Food Chemistry Laboratory: A Manual for Experimental Foods, Dietetics, and Food Scientists, Second Edition continues to provide students with practical knowledge of the fundamentals of designing, executing, and reporting the results of a research project. Presenting experiments that can be completed, in many cases, without requiring extensive student laboratory facilities, the authors include new exercises in the areas of physical properties, lipids, proteins, and gelatin. Also new in this edition are a brief introduction to each laboratory exercise and a listing of materials needed, approximate time needed for completion, and possible complications and/or pitfalls. Tested and refined for over 20 years, and performed by thousands of students, experiments are presented within 12 planned laboratory sessions. This flexible format allows you to create your own laboratory sessions by choosing the number and order of sessions and experiments to be performed. In addition to the well-tested experiments, The Food Chemistry Laboratory, Second Edition provides students with information on accessing food chemistry literature, research proposal preparation, preparing oral and written technical reports, and an evaluation score sheet. Guidelines for preparing laboratory notebooks are also included and a handy appendix allows rapid access to directions for setting up a difference testing experiment.

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Page Count

152

Publisher

CRC Press

Published Date

ISBN 10

0849312930

ISBN 13

9780849312939

Book Alone: Cancer Symptom Management

Cancer Symptom Management

By: Connie Henke Yarbro,Barbara Holmes Gobel,Debra Wujcik

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Book Alone: Cancer Symptom Management

Cancer Symptom Management

By: Connie Henke Yarbro,Barbara Holmes Gobel,Debra Wujcik

Cancer Symptom Management, Fourth Edition covers multiple symptoms inherent in the treatment of cancer. Each symptom is examined in terms of its cause, pathophysiology, assessment, management, evaluation of therapeutic approaches, and patient self-care. New Chapters: * Hypersensitivity * Extravasation * Ocular and Otis * Terminal Symptoms Designed to assist clinical oncology nurses in skillfully relieving and diminishing the cancer patient's symptoms, this new edition provides essential information and the tools necessary to provide quality care to cancer patients.

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Page Count

774

Publisher

Jones & Bartlett Learning

Published Date

ISBN 10

128402556X

ISBN 13

9781284025569

A Taste of Paradise

By: Connie Mason

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A Taste of Paradise

By: Connie Mason

When an enchanting stowaway turns up on his Jamaica-bound ship, Captain Christian Radcliff must decide whether to toss her overboard or allow her free passage to her heart. Original.

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374

Publisher

Leisure Books

Published Date

ISBN 10

0843954647

ISBN 13

9780843954647

Evil Peeks Through My Tinted Glass Window

A Jamaican Story

By: Connie Lawrence

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Evil Peeks Through My Tinted Glass Window

A Jamaican Story

By: Connie Lawrence

Evil Peeks Through My Tinted Glass Window: A Jamaican Story Bobbie Redstone, an attractive, diminutive, strong-willed, and feisty woman, meets her match when she leaves her high-powered job in Kingston, Jamaica, to start her own business in a small backward seaside town. Not only does she meet her match in the larger-than-life Evil Sorcerer (who is big, bold and loud, yet ugly and attractive in the same sentence), but she gets caught up in a life totally different from anything she ever knew. Bobbie gets ensnared in the lives and bizarre stories of Evil Sorcerer and some prominent townsfolk, including her own father. She is mesmerised by Evil as much as Evil is mesmerised by her. Their worlds collide when she finds Evil peeking through the tinted glass window of her office, and their lives will never be the same, because Evil is intent on terrorising Bobbie, who is bold and unafraid of anyone, and is able to stand up to her and all her wicked wiles.

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236

Publisher

Strategic Book Publishing & Rights Agency

Published Date

ISBN 10

1682354598

ISBN 13

9781682354599

Stepping Out

The Unapologetic Style of African Americans over Fifty

By: Connie Briscoe

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Stepping Out

The Unapologetic Style of African Americans over Fifty

By: Connie Briscoe

An unapologetically bold, stimulating, and inspired collection of photographs and profiles celebrating the style of African Americans age 50+ Long inspired by mature adults daring to express their creativity and individuality through their style choices, New York Times bestselling novelist Connie Briscoe shines a light on these often overlooked and underappreciated sharply attired individuals. Accompanied by the marvelously talented Milton Washington’s dazzling photographs, Briscoe’s vision comes alive in these pages. From intrepid to chic, and sophisticated to free-spirited—Stepping Out captures the very essences of a vibrant cross section of Black elders, showcasing their stories, their styles, and how their love of fashion was born and bred. This book contextualizes the cultural, spiritual, and historical influences on decades of Black style and testifies to this dynamic legacy for generations to come.

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241

Publisher

Clarkson Potter

Published Date

ISBN 10

0593236122

ISBN 13

9780593236123

Poke a Stick at It

Unexpected True Stories

By: Connie Cronley

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Poke a Stick at It

Unexpected True Stories

By: Connie Cronley

Open this book and who knows what will pop out: the story of a gangland funeral, a status report on an ex-husband, a meditation on cats and gardens, a feuilleton about Native American fry bread, or a thoughtful musing on old women and books. Welcome to the delightfully irreverent world of Connie Cronley, essayist, radio commentator, and native Oklahoman. In this collection of true stories, Cronley pokes fun at everything—including herself—as she delights in the world around her. With her trademark down-home humor, Cronley takes on a range of subjects as broad as the Oklahoma prairies. No subject is off-limits as the author casts her curious eye on vampire literature, gay insects, air-dried laundry, Emily Post etiquette, and impossible dogs. As she says, “It’s a big world and there’s a lot to know.” Poke a Stick at It is also a love letter to the glories of the English language. Even as Cronley fusses around her garden or snoozes on the couch with her cat Muriel, she always has a stack of books within easy reach. Her eclectic passion for reading, embracing the lowbrow and the highbrow, the epic romance Gone with the Wind and the poems of Emily Dickinson, is both infectious and inspiring. Often compared to authors Annie Dillard, Phyllis McGinley, Robert Benchley, and Mark Twain, Connie Cronley is a Southwest original, a writer who infuses her stories with joy, humor, beauty—and plenty of spice.

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Page Count

329

Publisher

University of Oklahoma Press

Published Date

ISBN 10

0806156236

ISBN 13

9780806156231

The Madness of Mercury

By: Connie di Marco

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The Madness of Mercury

By: Connie di Marco

Mercury retrograde wreaks havoc on astrologer Julia Bonatti San Francisco astrologer Julia Bonatti's life is turned upside down when she becomes the target of the city's newest cult leader, Reverend Roy of the Prophet's Tabernacle. Driven out of her apartment in the midst of a disastrous Mercury retrograde period, she takes shelter with a client who's caring for two elderly aunts. One aunt appears stricken with dementia and the other has fallen under the spell of the Reverend Roy. To add to the confusion, a young man claiming to be a long-lost nephew arrives. The longer he stays, the more dangerous things become. Is the young man truly a member of the family? Can astrology confirm that? Julia's not sure, but one thing she does know is that Mercury wasn't merely the messenger of the gods—he was a trickster and a liar as well. Praise: "This smartly written debut from di Marco sets the stage for a promising series."—Kirkus Reviews "Di Marco's series starter features a clever plot and a smart and feisty heroine with feet firmly planted on the ground while she searches the stars."—Library Journal "For astrology fans that enjoy a good read, The Madness of Mercury provides an entertaining escape."—Dell Horoscope "Danger figures in the stars for Julia, along with mixed astrological energies, some wolves in sheep's clothing and an amiable stranger with a down-under accent."—BookPage "Connie di Marco begins a fascinating new series...The writing is clever and compelling and the protagonist is smart and gutsy. The villains are seriously sinister and the darkly intricate plot will keep you turning the pages."—Kate Carlisle, New York Times bestselling author "Connie di Marco blends real-life tragedy, heart-rending betrayal, loyal friends, and the kindness of strangers in this fast-paced, entertaining read."—Leslie Budewitz, two-time Agatha Award-winning author of the Seattle Spice Shop Mysteries "The stars may not align for the unlucky characters in The Madness of Mercury, but they certainly do for readers who discover this book. An astrologer with her eyes on her charts and her feet planted firmly on the ground, Julia Bonatti is an original sleuth, juggling astrological readings with a mysterious death and a Jim Jones-like cult leader. Dark wit and darker motivations unite to create a satisfying read."—Kim Fay, Edgar Award-finalist for The Map of Lost Memories "A great read is in the stars! With the Zodiac Mysteries, Connie di Marco gives us a bright and interesting heroine and a mystery with plenty of twists and turns. Lots of action and well-written suspense equal good fortune for readers."—Casey Daniels, author of Graveyard Shift "An enjoyable read."—Reviewing the Evidence

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Page Count

263

Publisher

Llewellyn Worldwide

Published Date

ISBN 10

0738750786

ISBN 13

9780738750781

Pigeons at War

How Avian Heroes Changed History

By: Connie Goldsmith

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Pigeons at War

How Avian Heroes Changed History

By: Connie Goldsmith

For more than five thousand years, people all over the world have worked with pigeons to send and receive important messages. These birds carried weather reports in ancient Egypt, letters between Mongolian warriors in the 1200s, news in nineteenth-century Europe, and more. Homing pigeons became especially important during World Wars I and II. From famous pigeons such as Cher Ami and GI Joe to lesser-known birds such as No. 48, these avian heroes were crucial to war communications. They carried messages between officers and soldiers when phone, radio, or telegraph lines were cut or officers needed to send top secret communications, transporting vital information across great distances. Homing pigeons, like human heroes, received awards and medals for their service. In fact, pigeons earned the most medals of any animal for their services during these conflicts. Discover how pigeons were domesticated and trained for use in military conflicts, learn about some of their most daring flights, and explore how pigeons and humans continue to work together.

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Page Count

125

Publisher

Lerner + ORM

Published Date

ISBN 13

9798765602348

Nature Behind Barbed Wire

An Environmental History of the Japanese American Incarceration

By: Connie Y. Chiang

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Nature Behind Barbed Wire

An Environmental History of the Japanese American Incarceration

By: Connie Y. Chiang

The mass imprisonment of over 110,000 people of Japanese ancestry during World War II was one of the most egregious violations of civil liberties in United States history. Removed from their homes on the temperate Pacific Coast, Japanese Americans spent the war years in desolate camps in the nation's interior. Photographers including Ansel Adams and Dorothea Lange visually captured these camps in images that depicted the environment as a source of both hope and hardship. And yet the literature on incarceration has most often focused on the legal and citizenship statuses of the incarcerees, their political struggles with the US government, and their oral testimony. Nature Behind Barbed Wire shifts the focus to the environment. It explores how the landscape shaped the experiences of both Japanese Americans and federal officials who worked for the War Relocation Authority (WRA), the civilian agency that administered the camps. The complexities of the natural world both enhanced and constrained the WRA's power and provided Japanese Americans with opportunities to redefine the terms and conditions of their confinement. Even as the environment compounded their feelings of despair and outrage, the incarcerees also found that their agency in transforming and adapting to the natural world could help them survive and contest their incarceration. Japanese Americans and WRA officials negotiated the terms of confinement with each other and with a dynamic natural world. Ultimately, as Connie Chiang demonstrates, the Japanese American incarceration was fundamentally an environmental story.

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329

Publisher

Oxford University Press

Published Date

ISBN 10

0190842075

ISBN 13

9780190842079

A History of Mountainside, 1945-2007

It Was Only Yesterday

By: Connie McNamara

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A History of Mountainside, 1945-2007

It Was Only Yesterday

By: Connie McNamara

Bordered by the Watchung ridges, Mountainside's picturesque four square miles afford a parklike setting in the midst of exurban activity. Author Connie McNamara provides a comprehensive look at this tight-knit community that prides itself on its bucolic surroundings and its caring and cohesiveness. She recounts anecdotes, passed on by town elders, of Mountainside's prestigious historic architecture, the establishment of the nationally renowned Children's Specialized Hospital and the Badgley House, where Revolutionary residents concealed their valuables from the British. Longtime Mountainsiders candidly recall the 1987 tornado, the 1995 centennial celebration and the galvanizing day in 1985 when the historic Hetfield House was moved down Route 22. Produced in collaboration with the Mountainside Historic Preservation Committee, A History of Mountainside unveils the extraordinary character of this beloved New Jersey town.

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203

Publisher

Arcadia Publishing

Published Date

ISBN 10

1614231885

ISBN 13

9781614231882

Marshall County

By: Connie M. Huddleston,Carol Aldridge,Virginia Smith

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Marshall County

By: Connie M. Huddleston,Carol Aldridge,Virginia Smith

In the early 19th century, settlers established ferries across the Tennessee River in Kentucky and grew crops, including corn and tobacco. Small communities formed around schools and crossroads. Cheap land prices and lust for westward expansion fueled population growth. In 1842, Marshall County was created and named for Chief Justice John Marshall. Over the next 100 years, some roadside communities grew into small, prosperous towns. James Love founded Birmingham, a port on the Tennessee River, which became the county's largest community. Downriver Gilbertsville profited from river traffic and rail transportation, while Hardin and Calvert City developed strictly around rail stops. Benton slowly matured as the county seat. Still the county was mostly rural farming communities until the devastating flood of 1937 brought the Tennessee Valley Authority to Gilbertsville to build Kentucky Dam.

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132

Publisher

Arcadia Publishing

Published Date

ISBN 10

0738542849

ISBN 13

9780738542843

Service Quality Management in Hospitality, Tourism, and Leisure

By: Connie Mok,Beverley Sparks,Jay Kadampully

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Service Quality Management in Hospitality, Tourism, and Leisure

By: Connie Mok,Beverley Sparks,Jay Kadampully

Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.

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359

Publisher

Routledge

Published Date

ISBN 10

1136386564

ISBN 13

9781136386565

Risky Business

Taking and Managing Risks in Library Services for Teens

By: Linda W. Braun,Hillias Jack Martin,Connie Urquhart,Young Adult Library Services Association

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Risky Business

Taking and Managing Risks in Library Services for Teens

By: Linda W. Braun,Hillias Jack Martin,Connie Urquhart,Young Adult Library Services Association

YA service innovators Linda W. Braun, Hillias J. Martin, and Connie Urquhart explain how to be smart about taking risks without shying away from them.

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161

Publisher

American Library Association

Published Date

ISBN 10

083899038X

ISBN 13

9780838990384

Inside the News

A Reading Text for Students of English

By: Connie Shoemaker,Susan Polycarpou

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Inside the News

A Reading Text for Students of English

By: Connie Shoemaker,Susan Polycarpou

INSIDE THE NEWS lays a solid foundation for reading comprehension through the use of lively, high-interest newspaper articles.

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128

Publisher

Harcourt

Published Date

ISBN 10

0155064355

ISBN 13

9780155064355

Cancer Nursing: Principles and Practice

Principles and Practice

By: Connie Henke Yarbro,Debra Wujcik,Barbara Holmes Gobel

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Cancer Nursing: Principles and Practice

Principles and Practice

By: Connie Henke Yarbro,Debra Wujcik,Barbara Holmes Gobel

Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition. A new and revised version of this best-selling reference! For over eighteen years, best-selling Cancer Nursing: Principles and Practice has provided oncology nurses with the latest information on new trends in the rapidly changing science of oncology. Now, in its Seventh Edition, Cancer Nursing has been completely revised and updated to reflect key new developments. New topics covered include targeted therapy, hypersensitivity reactions, mucositis, and family and caregiver issues. With 27 new chapters featuring insights from key authors, the Seventh Edition is a must-have resource for every oncology nurse.

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1986

Publisher

Jones & Bartlett Publishers

Published Date

ISBN 10

1449657818

ISBN 13

9781449657819

Book's by Connie Shoemaker

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