Crisis Management in the Food and Drinks Industry is the only book to deal comprehensively with the management of communications in the food and drinks industry, including the catering sector, when there is a food related problem, but much of the information in this expanded second edition has a wider relevance. The second edition sets out the general principles of dealing with a serious problem that has attracted media attention or is likely to do so. It takes a global look at current developments which have changed the face of crisis management forever, including the internet and email, the impact of satellite and cable television, the implications of rolling 24-hour news coverage, and the growth of new forms of communications. The second edition also examines the activities of extremist organisations as well as product tampering and extortion. The book contains extensive case histories plus model check lists, press releases, product recall advertisements and employee announcements.
Few titles could be timelier than the second edition of Crisis Management in the Food and Drinks Industry – A Practical Approach. The world is worrying about a human pandemic arising from the avian flu epidemic that is spreading from the Far East, the implications of which could be as great for the food industry as were the outbreaks of foot and mouth disease and BSE. This practical and greatly expanded edition by media and public relations veteran Colin Doeg focuses on the communications aspects of dealing with a crisis. It is global in its coverage of the subject, reviewing practices and requirements in countries ranging from the USA and the UK to Australia and New Zealand. Doeg offers advice ranging from preparing for the unthinkable to the dramatic expansion of the Internet, avoiding being caught off-guard by a situation, the ramifications of product tampering and managing an actual crisis. Advice is also offered on dealing with extremist organizations and terrorist threats as well as bioterrorism – "a clear and present danger" – and a number of problems facing the food industry, including the practice of selling meat unfit for human consumption and the threat posed by the increasing toxicity of fish due to the rising pollution of the world’s oceans. In a special late chapter – written only three months before publication – the author looks ahead to events which he believes will shape the world of crisis management in the future, including the empowering influence of the Internet during the 2004 Asian Tsunami, the discovery of the illegal dye Sudan 1 (Red) in millions of food products and the fears of a pandemic arising from the spreading outbreak of avian flu. Examples of typical documents like a crisis plan for a business, a crisis checklist, a press release announcing a product recall, an announcement to employees and a checklist for anyone dealing with a threatening phone call are provided. Also included is a list of sources of information and assistance in the event of a product crisis. Crisis Management in the Food and Drinks Industry is the only title dealing specifically with this crucial subject in relation to the food industry. As such, it is relevant not only to those in the food industry, but also to marketing and senior management in general in the fields of agriculture, public health and law enforcement.
In this novel, Pritchard takes the reader into the mind of King David, as he struggles to intregrate mind, body and spirit, amidst the contradictions of the brutality of battle, the search for his God and reconciling his great loves.
George Washington's place in the foundations of the Republic remains unrivalled. His life story--from his beginnings as a surveyor and farmer, to colonial soldier in the Virginia Regiment, leader of the Patriot cause, commander of the Continental Army, and finally first president of the United States--reflects the narrative of the nation he guided into existence. There is, rightfully, no more chronicled figure. Yet American history has largely forgotten what Washington himself knew clearly: that the new Republic's fate depended less on grand rhetoric of independence and self-governance and more on land--Indian land. Colin G. Calloway's biography of the greatest founding father reveals in full the relationship between Washington and the Native leaders he dealt with intimately across the decades: Shingas, Tanaghrisson, Guyasuta, Attakullakulla, Bloody Fellow, Joseph Brant, Cornplanter, Red Jacket, and Little Turtle, among many others. Using the prism of Washington's life to bring focus to these figures and the tribes they represented--the Iroquois Confederacy, Lenape, Miami, Creek, Delaware--Calloway reveals how central their role truly was in Washington's, and therefore the nation's, foundational narrative. Calloway gives the First Americans their due, revealing the full extent and complexity of the relationships between the man who rose to become the nation's most powerful figure and those whose power and dominion declined in almost equal degree during his lifetime. His book invites us to look at America's origins in a new light. The Indian World of George Washington is a brilliant portrait of both the most revered man in American history and those whose story during the tumultuous century in which the country was formed has, until now, been only partially told.
Crisis Management in the Food and Drinks Industry is the only book to deal comprehensively with the management of communications in the food and drinks industry, including the catering sector, when there is a food related problem, but much of the information in this expanded second edition has a wider relevance. The second edition sets out the general principles of dealing with a serious problem that has attracted media attention or is likely to do so. It takes a global look at current developments which have changed the face of crisis management forever, including the internet and email, the impact of satellite and cable television, the implications of rolling 24-hour news coverage, and the growth of new forms of communications. The second edition also examines the activities of extremist organisations as well as product tampering and extortion. The book contains extensive case histories plus model check lists, press releases, product recall advertisements and employee announcements.
A compilation of excerpts from speeches and interviews reflects the retired United States general's views on politics, war, social issues, and everyday life in America
Cycle of Violence, written with appealing verve and Colin Bateman’s unique blend of sinister violence and sidesplitting dialogue, is a thrill ride through Belfast’s most terrifying neighborhood with Miller, Ulster’s wisecrack
Colin Thiele's account of growing up in the predominately German-speaking, farming community of Eudunda, just north of the Barossa Valley, in the 1920s and 1930s.; Includes authentic original period advertisements, news clippings, trademarks and photographs from the 19203 and 1930s_____________
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