For Christoph Bisel, founder of Mobbing-Hilfe Zürich and president of the Schweizerischer Verband für Mobbing-Prävention (the Swiss association for the prevention of Mobbing), supporting those affected with the help of counseling and coaching is a matter of the heart. As a mediator, coach and trainer he also supports companies with responding optimally to current cases of Mobbing and preventing new cases. This book is a continuation of the relevant chapter of his successful » Mobbing: Handbuch für Mobbing-Betroffene, ihre Angehörigen und Menschen, die sich und andere vor Mobbing «. It conveys important guiding principles to which those affected should absolutely pay attention when making a Mobbing manual.