The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.
Software architects are in charge of designing and developing the software programs that computers need to operate. In this book, readers will learn more about what software architects do, including where they work, what information they should know, and what skills they should have. STEM concepts addressed in the Next Generation Science Standards are discussed throughout the text. The text support elementary curriculum and addresses computational thinking. A glossary helps readers gain an understanding of new or complicated computer terminology.
** "This memoir seems written directly from Hemp’s soul, as she beautifully shares her moving story of learning to love and trust again after loss."--Booklist ** Christine Hemp's debut work of nonfiction, Wild Ride Home, is a brilliant memoir, looping themes of finding love and losing love, of going away and coming home, of the wretched course of Alzheimer's, of cancer, of lost pregnancies, of fly fishing and horsemanship, of second chances, and, ultimately, of the triumph of love and family--all told within the framework of the training of a little white horse named Buddy. Wild Ride Home invites the reader into the close Hemp family, which believes beauty and humor outshine the most devastating circumstances. Such optimism is challenged when the author suffers a series of blows: a dangerous fiancé, her mother’s dementia, unexpected death and illness. Buddy, a feisty, unforgettable little Arabian horse with his own history to overcome, offers her a chance to look back on her own life and learn to trust again, not only others, but more importantly, herself. Hemp skillfully guides us through a memoir that is, despite devastating loss, above all, an ode to joy.
This new book for mathematics and mathematics education majors helps students gain an appreciation of geometry and its importance in the history and development of mathematics. The material is presented in three parts. The first is devoted to a rigorous introduction of Euclidean geometry, the second covers various noneuclidean geometries, and the last part delves into symmetry and polyhedra. Historical contexts accompany each topic. Exercises and activities are interwoven with the text to enable the students to explore geometry. Some of the activities take advantage of geometric software so students - in particular, future teachers - gain a better understanding of its capabilities. Others explore the construction of simple models or use manipulatives allowing students to experience the hands-on, creative side of mathematics. While this text contains a rigorous mathematical presentation, key design features and activities allow it to be used successfully in mathematics for teachers courses as well.
Four of today’s most popular authors push passion and intrigue to the limit in this collection of four original novellas—including the story that began the Drake Sisters series... “Magic in the Wind” by #1 New York Times bestselling author Christine Feehan In the sleepy coastal town of Sea Haven early retirement turns deadly for a defense expert—until a beautiful woman steps between him and his assassins... “Hot August Moon” by international bestselling author Katherine Sutcliffe An FBI profiler can see into the mind of a French Quarter killer targeting prostitutes—but not into the heart of the detective she must trust with her life... “After Midnight” by #1 New York Times bestselling author Fiona Brand Sometimes one glance is all it takes. And sometimes all it takes is one man to tear apart what fate—and desire—have brought together... “Only Human” by #New York Times bestselling author Eileen Wilks Investigating a series of grisly murders, a San Diego detective is caught off guard by the enigmatic man who can help her find the killer...
In War and Peace:Ireland Since 1960, Christine Kinealy explores the political triumphs and travails in Ireland over the last five decades. War and Peace provides a thorough and up-to-date account of the unfolding of “The Troubles,” the three decades of violence and social unrest between the Catholic nationalists and the Protestant unionists. In addition, Kinealy examines the Republic of Ireland’s entry into the European Union in 1973, its often contentious relationship with England, and the changes in emigration during the period. Of additional interest to Kinealy is the effect of the women’s movement, which has given rise to the election of two female presidents, proving Ireland’s ability to accept and internalize change.
Peak Performance is about preparing dogs for athletic endeavor, whether for top-level competition or casual recreation. This is the first and only book written on the subject for the lay reader, and it is now available in eBook form. Dog fanciers and training enthusiasts, professionals and amateurs will find valuable information in this text.
This is a highly accessible textbook on understanding statistics for the health sciences, both conceptually and via SPSS. The authors give clear explanations of the concepts underlying statistical analyzes and descriptions of how these analyzes are applied in health sciences research without complex statistical formulae. The book takes students from the basics of research design, hypothesis testing, and descriptive statistical techniques through to more advanced inferential statistical tests that health sciences students are likely to encounter. Exercises and tips throughout the book allow students to practice using SPSS.
Written in an accessible style, this book facilitates a deep understanding of the Rasch model. Authors Bond and Fox review the crucial properties of the Rasch model and demonstrate its use with a wide range of examples including the measurement of educational achievement, human development, attitudes, and medical rehabilitation. A glossary and numerous illustrations further aid the reader's understanding. The authors demonstrate how to apply Rasch analysis and prepare readers to perform their own analyses and interpret the results. Updated throughout, highlights of the Second Edition include: a new CD that features an introductory version of the latest Winsteps program and the data files for the book’s examples, preprogrammed to run using Winsteps; a new chapter on invariance that highlights the parallels between physical and human science measurement; a new appendix on analyzing data to help those new to Rasch analysis; more explanation of the key concepts and item characteristic curves; a new empirical example with data sets demonstrates the many facets of the Rasch model and other new examples; and an increased focus on issues related to unidimensionality, multidimensionality, and the Rasch factor analysis of residuals. Applying the Rasch Model is intended for researchers and practitioners in psychology, especially developmental psychologists, education, health care, medical rehabilitation, business, government, and those interested in measuring attitude, ability, and/or performance. The book is an excellent text for use in courses on advanced research methods, measurement, or quantitative analysis. Significant knowledge of statistics is not required.
Learn Linux, and take your career to the next level! Linux Essentials, 2nd Edition provides a solid foundation of knowledge for anyone considering a career in information technology, for anyone new to the Linux operating system, and for anyone who is preparing to sit for the Linux Essentials Exam. Through this engaging resource, you can access key information in a learning-by-doing style. Hands-on tutorials and end-of-chapter exercises and review questions lead you in both learning and applying new information—information that will help you achieve your goals! With the experience provided in this compelling reference, you can sit down for the Linux Essentials Exam with confidence. An open source operating system, Linux is a UNIX-based platform that is freely updated by developers. The nature of its development means that Linux is a low-cost and secure alternative to other operating systems, and is used in many different IT environments. Passing the Linux Essentials Exam prepares you to apply your knowledge regarding this operating system within the workforce. Access lessons that are organized by task, allowing you to quickly identify the topics you are looking for and navigate the comprehensive information presented by the book Discover the basics of the Linux operating system, including distributions, types of open source applications, freeware, licensing, operations, navigation, and more Explore command functions, including navigating the command line, turning commands into scripts, and more Identify and create user types, users, and groups Linux Essentials, 2nd Edition is a critical resource for anyone starting a career in IT or anyone new to the Linux operating system.
Provides a solid foundation for those considering a career in IT—covers the objectives of the new Linux Essentials Exam 010-160 v1.6 Linux is a secure, reliable, open source alternative to costly operating systems such as Microsoft Windows. As large organizations worldwide continue to add Linux servers, the need for IT professionals skilled in Linux continues to grow. The LPI Linux Essentials Study Guide is a valuable resource for anyone preparing to take the new Linux Essentials Exam—the entry-level certification from The Linux Professional Institute (LPI) which validates knowledge of Linux concepts and applications. Written by recognized experts on Linux and open source technologies, this accessible, user-friendly guide covers desktop skills, the command line, directories and files, networks, scripting, security, users and permissions, and much more. Clear, concise chapters provide numerous hands-on tutorials, real-world examples, color illustrations, and practical end-of-chapter exercises and review questions. An ideal introduction for those new to Linux or considering a career in IT, this guide helps readers: Learn the operation and components of Linux desktops and servers Understand open source software, licensing, and applications Configure networks, security, cloud services, storage, and devices Create users and groups and set permissions and ownership Use the command line and build automation scripts LPI Linux Essentials Study Guide: Exam 010 v1.6 is perfect for anyone beginning a career in IT, newcomers to Linux, students in computer courses, and system administrators working with other operating systems wanting to learn more about Linux and other open source solutions.
This book has been specifically updated for Key Stage 4 GCSE and is written by the bestselling mathematics revision guide authors whose previous GCSE revision guide sold in excess of 3/4 million copies. It meets the needs of the estimated 500,000-plus examination candidates who sit the GCSE examination in 1993/4 and onwards. Revise Mathematics is designed and tested to bring your customers success in GCSE Key Stage 4: - The Mathematics revision guide that teachers will recommend - How to achieve the best level 'Intermediate' or 'Higher' examinations - Full revision text with fully worked and explained answers - New-specimen questions organized in Attainment Targets with checked answers to monitor progress - Plenty of exam practice with real past papers - Good study and revision tips and help with examination strategy - From the publishers you can trust - Macmillan Revise Mathematics covers each of the new GCSE attainment targets in turn: Number, Algebra, Shape and Size, and Handling Data. Model questions with fully checked solutions provided by the Examination Boards for 1994, are included along with extensive exam-type revision questions. Revise Mathematics has been prepared for use by candidates working for 'intermediate' or 'higher' grade results in the examination.
The articles in this volume illustrate how development is propelled by the bidirectional relations that occur between the person and all levels of the context. The authors argue that adolescent life is embedded in a complicated developmental system involving multiple features of the individual (e.g., biology, emotions, personality, and cognition) and the multiple levels of his or her social ecology (e.g., peers, family, school, the workplace, and the public policy and legal systems that structure and impact behavioural opportunities for and the actions of adolescents). These articles have important implications for the design of interventions aimed at adolescent problem behaviours.
Get practical tools and guidance for financial controllership you can put to immediate use The Controller’s Toolkit delivers a one-of-a-kind collection of templates, checklists, review sheets, internal controls, policies, and procedures that will form a solid foundation for any new or established financial controller. You’ll get the tools and information you need to master areas like business ethics, corporate governance, regulatory compliance, risk management, security, IT processes, and financial operations. All of the tools contained in this indispensable book were recommended by corporate and business unit controllers from small to medium-sized companies and large, multinational firms. You will benefit from master-level guidance in areas like: Ethics, Codes of Conduct, and the “Tone at the Top” to support ethical behavior The operational and financial aspects of corporate governance The importance of the Committee of Sponsoring Organizations of the Treadway Commission Framework The requirement for entity-level controls The importance of linking the business plan with the budget process The Controller’s Toolkit also belongs on the bookshelves of finance and accounting students, executives, and managers who wish to know more about the often-complex world of financial controls.
An introduction and tutorial as well as a comprehensive reference Using C-Kermit describes the new release, 5A, of Columbia University's popular C-Kermit communication software - the most portable of all communication software packages. Available at low cost on a variety of magnetic media from Columbia University, C-Kermit can be used on computers of all sizes - ranging from desktop workstations to minicomputers to mainframes and supercomputers. The numerous examples, illustrations, and tables in Using C-Kermit make the powerful and versatile C-Kermit functions accessible for new and experienced users alike.
“Until recently, inferring identities of predators and monitoring cryptic behaviors at the nest was time-consuming, often with anecdotal results. No more. Video nest surveillance, so aptly revealed in this volume, has ushered in a new era of data collection that allows field workers to link environmental factors with such aspects as the temporal dynamics of predator communities in relation to what the birds are doing at their nests, thus removing much of the guesswork of earlier studies.”--Spencer G. Sealy, University of Manitoba "Video Surveillance of Nesting Birds shatters earlier beliefs about how birds interact with nest predators. Much of what we thought we knew about nesting and its hazards was flat-out wrong, as authors in this book discovered by using modern technology in the field. As simple as we would like our models of animal behavior to be, this book shows that reality is far more complex and nuanced."--Douglas H. Johnson, University of Minnesota
Jamaica Ladies is the first systematic study of the free and freed women of European, Euro-African, and African descent who perpetuated chattel slavery and reaped its profits in the British Empire. Their actions helped transform Jamaica into the wealthiest slaveholding colony in the Anglo-Atlantic world. Starting in the 1670s, a surprisingly large and diverse group of women helped secure English control of Jamaica and, crucially, aided its developing and expanding slave labor regime by acquiring enslaved men, women, and children to protect their own tenuous claims to status and independence. Female colonists employed slaveholding as a means of advancing themselves socially and financially on the island. By owning others, they wielded forms of legal, social, economic, and cultural authority not available to them in Britain. In addition, slaveholding allowed free women of African descent, who were not far removed from slavery themselves, to cultivate, perform, and cement their free status. Alongside their male counterparts, women bought, sold, stole, and punished the people they claimed as property and vociferously defended their rights to do so. As slavery's beneficiaries, these women worked to stabilize and propel this brutal labor regime from its inception.
How independent are different cognitive skills during development? Is the modularity seen in the studies of adult neuropsychology disorders mirrored by modularity in development? Are developmental neuropsychological disorders explicable against cognitive models? What restrictions are there to developmental plasticity? How many routes are there to competence? Is there a single developmental pathway? What do disorders of cognitive development tell us about normal developmental processes? These are some of the questions addressed by this text. In certain cognitive domains, such as the analysis of reading and spelling disorders, the field is well developed, with extensive studies of the development of dyslexias and dysgraphias. In other areas, such as the analysis of perceptual spatial disorders, pertinant studies are beginning, as in the analysis of developmental face recognition disorders, and the exploration of spatial disorders of Williams' syndrome. In these areas, interesting routes for future inquiry are also evident. The text of this book is organized around seven key cognitive areas, within which the developmental disorders are addressed in turn: language, memory, perception, reading, spelling, arithmetic and executive skills. The first three of this list may be considered the core areas of cognition; the second three involve specific cultural transmission in their acquisition; and the third, concerns higher order processes. The major emphasis of the text is upon developmental rather than acquired disorders. Throughout, case studies are used to convey an impression of the cases themselves, and to illustrate how dissociations in performance are displayed.
A fundamental goal of the Air Force personnel system is to ensure that the manpower inventory, by Air Force specialty code and grade, matches requirements. However, there are structural obstacles that impede achieving this goal. To remove one of those obstacles, the authors propose a methodology that would marginally modify grade authorizations within skill levels to make it possible to better achieve manpower targets.
The Upper Mantaro Archaeological Research Project is a benchmark for a new level of quality in Andean archaeological research. This volume continues to develop UMARP approaches to understanding prehistoric Andean economy and polity. --
While much has been written about the role of caregiving for the elderly and chronically ill and for children with special needs, little is known about "military caregivers" -- the population of those who care for wounded, ill, and injured military personnel and veterans. These caregivers play an essential role in caring for injured or wounded service members and veterans. This enables those for whom they are caring to live better quality lives, and can result in faster and improved rehabilitation and recovery. Yet playing this role can impose a substantial physical, emotional, and financial toll on caregivers. This report summarizes the results of a study designed to describe the magnitude of military caregiving in the United States today, as well as to identify gaps in the array of programs, policies, and initiatives designed to support military caregivers. Improving military caregivers' well-being and ensuring their continued ability to provide care will require multifaceted approaches to reducing the current burdens caregiving may impose, and bolstering their ability to serve as caregivers more effectively. Given the systematic differences among military caregiver groups, it is also important that tailored approaches meet the unique needs and characteristics of post-9/11 caregivers."--Abstract.
Social Marketing involves the application of marketing techniques (usually associated with promoting consumption) to social ends. Beyond this simple definition, social marketing offers an alternative to the standard Western economic model of consumption at all costs. This popular introductory textbook has been updated to provide greater depth on marketing theory, more on branding, co-creation of value, Community Based Prevention Marketing (CBPM) and the vital role of critical thinking. In addition, the communications chapter is extended and radically updated to include much more on digital media. The rise of corporate social responsibility is also critically analysed. The subject of social marketing is brought to life with the integration of case studies from across the world to provide a textbook which is required reading for students at advanced undergraduate and postgraduate levels.
Tried, tested and trusted. The fifth edition of the Maths Quest series, revised fourth edition, continue to focus on helping teachers achieve learning success for every student - ensuring no student is left behind, and no student is held back."--Back cover.
Online auctions have undergone many transformations and continue to attract millions of customers worldwide. However these popular platforms remain understudied by legal scholars and misunderstood by legislators. This book explores the legal classification of online auction sites across a range of countries in Europe. Including empirical studies conducted on 28 online auction websites in the UK, the research focusses on the protection of consumers’ economic rights and highlights the shortcomings that the law struggles to control. With examinations into important developments, including the Consumer Rights Directive and the latest case law from the CJEU on the liability of intermediaries, Riefa anticipates changes in the law, and points out further changes that are needed to create a safe legal environment for consumers, whilst preserving the varied business model adopted by online auction sites. The study provides insights into how technical measures as well as a tighter legislative framework or enforcement pattern could provide consumers with better protection, in turn reinforcing trust, and ultimately benefiting the online auction platforms themselves.
Practical Guide to Comparative Advertising: Dare to Compare is an authoritative, engaging handbook on comparative advertising for food and non-food consumer products. Claim substantiation is a common stakeholder interest among management, advertisers, lawyers and researchers. This handbook covers the corporate culture and strategic goals that encourage comparative advertising, laws and regulations, standards for research evidence, and examples that bring the concepts to life. Of particular value to corporate brand managers, the book includes a checklist of process steps and quality controls that allow managers to orchestrate comparative ad campaigns and manage the risk of complaints from indignant competitors. - Alerts research, development and marketing professionals to potential competition issues and legal concerns - Provides a reference source for courts of law with respect to accepted industry standards and practices - Presents an authoritative perspective, in plain language, on laws and regulations governing comparative advertising, and on worldwide standards governing research evidence in support of advertising claims - Covers food and beverage, nutritional supplements, cosmetics and other consumer advertised products
Feisty middle-grader Mary Margaret rides the range in this latest adventure. Mary Margaret can’t wait to go the Lazy K dude ranch. She’ll finally get a pair cowboy boots, and get to ride a real horse! But things don’t go exactly as planned. She can’t get her horse to cooperate, and Kansas, the riding instructor, won’t let her out of the kiddie corral until she does. Kansas is one of the coolest people that Mary Margaret has ever seen, and she’s determined to win her over. But when her determination goes too far, Mary Margaret has to find a way out of trouble, and back into the saddle.
Praise for the Second Edition: "This book [is for] anyone who would like a good, solid understanding of response surface methodology. The book is easy to read, easy to understand, and very applicable. The examples are excellent and facilitate learning of the concepts and methods." —Journal of Quality Technology Complete with updates that capture the important advances in the field of experimental design, Response Surface Methodology, Third Edition successfully provides a basic foundation for understanding and implementing response surface methodology (RSM) in modern applications. The book continues to outline the essential statistical experimental design fundamentals, regression modeling techniques, and elementary optimization methods that are needed to fit a response surface model from experimental data. With its wealth of new examples and use of the most up-to-date software packages, this book serves as a complete and modern introduction to RSM and its uses across scientific and industrial research. This new edition maintains its accessible approach to RSM, with coverage of classical and modern response surface designs. Numerous new developments in RSM are also treated in full, including optimal designs for RSM, robust design, methods for design evaluation, and experiments with restrictions on randomization as well as the expanded integration of these concepts into computer software. Additional features of the Third Edition include: Inclusion of split-plot designs in discussion of two-level factorial designs, two-level fractional factorial designs, steepest ascent, and second-order models A new section on the Hoke design for second-order response surfaces New material on experiments with computer models Updated optimization techniques useful in RSM, including multiple responses Thorough treatment of presented examples and experiments using JMP 7, Design-Expert Version 7, and SAS software packages Revised and new exercises at the end of each chapter An extensive references section, directing the reader to the most current RSM research Assuming only a fundamental background in statistical models and matrix algebra, Response Surface Methodology, Third Edition is an ideal book for statistics, engineering, and physical sciences courses at the upper-undergraduate and graduate levels. It is also a valuable reference for applied statisticians and practicing engineers.
- NEW! Information about the Affordable Care Act details how changes and developments affects coverage for millions of Americans. - NEW! Value-Based Payment reimbursement information details what nurse executives need to know in order to use this new system - NEW! Coverage of Accountable Care Organizations provides current information on one of the emerging forms of managed care and how it works within the financial system of healthcare. - NEW! Team-and Population-Based care information covers how to work with healthcare professionals outside of nursing.
The gold-standard text on the diagnosis and treatment of disorders affecting the elderly – completely updated with a new full-color presentation A Doody's Core Title for 2021! The definitive treatise on the subject of geriatrics, this comprehensive text combines gerontology principles with clinical geriatrics, offering a uniquely holistic approach to this ever-expanding area of medicine. Written by some of the world’s most respected geriatricians, Hazzard’s Geriatric Medicine and Gerontology, Seventh Edition presents up-to-date, evidence-based information in a rich new full-color design. Unmatched as a textbook, this classic is also valuable to fellows in geriatric medicine. Hazzards’s Geriatric Medicine and Gerontology, Seventh Edition is logically divided into five parts: Principles of Gerontology, Principles of Geriatrics, Geriatric Syndromes, Principles of Palliative Medicine, and Organ Systems and Diseases. Within its pages, you will find balanced, authoritative coverage of every essential topic – from evaluation and management to nutrition and palliative medicine. Here’s why the Seventh Edition is the best edition ever: NEW full-color design with hundreds of color photographs NEW chapters: Quality of Care in Older Adults, Common Non-Pain Symptoms in Older Adults, Strategies of Effective Communication Around Advanced Illness, Palliative Medicine in the Continuum of Care Including Hospice, Coagulation Disorders, and Plasma Cell Disorders MORE chapters on Palliative Medicine NEW Learning Objectives and Key Points added to each chapter MORE tables, drawings, and clinical algorithms EVIDENCE-BASED through the use of the latest clinical practice guidelines , references to systemic reviews, and critically appraised topics UPDATED to reflect the most current clinical breakthroughs and advances for managing older adults in various settings
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