Christian N Madu's Books

Competing on Quality and Environment

By: Christian Ndubisi Madu

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Competing on Quality and Environment

By: Christian Ndubisi Madu

This work integrates two important issues that are shaping the future of businesses: total quality management (TQM) and environmental management. It presents the practice of quality and sustainable environmental management from a competitive posture. It develops a position to suggest that business firms can achieve competitiveness by developing strategies that focus on quality and environmental management practices. It demonstrates that quality and environmental management are not distinct topics but are inter-related, and adopting strategies to concurrently achieve them may lead to higher customer satisfaction. areas. In the TQM field, topics covered include the evolution of TQM, management philosophies, quality function deployment, strategic quality planning and statistical quality control. In the environmental management field, topics covered include environmentally conscious manufacturing, sustainable strategies (that is, recycling, inverse manufacturing, remanufacturing), lean and agile manufacturing, and life cycle assessment. It book also discusses the role of new technologies such as the Internet in achieving both high quality and sustainable practices. An integrative chapter is presented to tie both quality and environmental management practices together in achieving business competitiveness. study of quality management and sustainable practices. Its content has implications for organizational competitiveness. Consultants, managers, practitioners and engineers in both public or private sectors, and non-governmental institutions interested in quality and environmental management practices should find the text to be resourceful.

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344

Publisher

Chi Publishers Inc

Published Date

ISBN 10

0967602319

ISBN 13

9780967602318

The House of Quality in a Minute

A Guide to Quality Function Deployment (3rd Edition)

By: Christian N. Madu

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The House of Quality in a Minute

A Guide to Quality Function Deployment (3rd Edition)

By: Christian N. Madu

Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers’ requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The book will therefore include information on related quality initiatives such as: • Identification of customer needs • Benchmarking & re-engineering • Strategic planning • Quality assurance • Stakeholder teams • Cost control & productivity improvement • Six sigma • Process change initiative

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Page Count

156

Publisher

IAP

Published Date

ISBN 10

1641139056

ISBN 13

9781641139052

Environmental Planning And Management (Second Edition)

By: Christian N Madu

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Environmental Planning And Management (Second Edition)

By: Christian N Madu

Competing in today's marketplace requires a holistic view of both products and processes. It requires that companies pay attention to their stakeholders in addition to their customers. Environmental planning lays the foundation to adapt to the needs of the changing world and avoid the hazards, risks and high costs associated with poor environmental practices.Written by an expert in chemical safety, security management, sustainability management, disaster risk reduction, process change and quality control in environmental planning, this book identifies good environmental practices, and lays down effective strategies and practical models. The book focuses mostly on designing for the environment, using sustainable practices to achieve competitiveness. Following the successful publication of the 1st edition, this edition brings existing chapters up to date as well as introduces new chapters on current topics of concern such as global environmental challenges, a circular economy, environmental impact assessment, climate change, and disaster risk reduction and management. The case studies presented point to companies that have increased profitability because of their environmental programs.This book is intended as an introduction to corporate environmental management and is suitable for basic courses in sustainability management, and environmental management and planning. Practitioners would also find it helpful as it explains some of the basic concepts and environmental strategies that are in practice today.

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Page Count

346

Publisher

World Scientific

Published Date

ISBN 10

1800614551

ISBN 13

9781800614550

ERP and Supply Chain Management

By: Christian Ndubisi Madu,Chu-hua Kuei

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ERP and Supply Chain Management

By: Christian Ndubisi Madu,Chu-hua Kuei

Businesses today are faced with avalanche of information. There is need to effectively manage information to serve customers better. In today's highly competitive environment, businesses need to be able to organize and coordinate their information so that a single view of information is maintained by all the service channels. Information management can help to understand customers? wants and needs and integrate such in product design. It helps to manage inventory and reduces both cost and the cycle time to introduce new products to the marketplace. Time-to-market is a critical issue in achieving competitiveness and without the availability of timely and accurate information; it will not be possible to respond proactively to the changing market environment. This book is about ERP and Supply Chain Management. ERP is the short form for Enterprise Resource Planning. The aim of ERP is to integrate the functions of the different business units and departments such as finance, operations, accounting and human resources. This integration is necessary to organize and coordinate information that may be scattered in different departments and making them available in an organized format to the different decision centers where they may be needed. Through this integrative approach, the different functional units of the business are able to share a common database, exchange information, and have consistent view of their operations. This consistent view is also presented to the customer thus improving the quality of customer service. With the integration of the information system, the different functional departments work together to achieve common organizational goals and objectives. Without suchintegration, common customer services such as order processing would be difficult to track and inconsistent information may be relayed by the different departments to the customer. Supply chain management is an integral aspect of ERP. Businesses today focus on their core competence. It is no longer technically and economically feasible to focus on all activities. Rather, certain activities may be shifted to partners or vendors that have core competence in such areas. Mercedes Benz may find it better to subcontract its radios to Bose while focusing on its car designing. Yet, these two companies may need to share key information on customers? wants and needs as well as information on product designs. Integrating a supplier into the common database helps in providing quality products and services that will satisfy the needs of the customer. Information technology plays a critical role in effective development of ERP system. As many businesses develop online marketplace, it becomes even more important to develop a single view of transactions to all value chain partners including customers, manufacturer, suppliers and other vendors. This book therefore adopts a focus on ERP and Supply Chain Management to develop better plans to better serve the customer. It adopts a management and a systemic perspective of these issues and does not deal with the software aspects of ERP. The focus is on the fundamentals rather than on the advanced issues. The book is intended to help managers, executives, and students to understand the basic concepts of ERP and Supply Chain Management.

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Page Count

238

Publisher

Chi Publishers Inc

Published Date

ISBN 10

0967602343

ISBN 13

9780967602349

House of Quality in a Minute

Quality Function Deployment

By: Christian N. Madu

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House of Quality in a Minute

Quality Function Deployment

By: Christian N. Madu

Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomers' requirements. The manager is guided on a step-by-step process to attaining this goal. This book is precise and direct and focuses on key issues in building the House of Quality otherwise known as QFD. By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how weights are assigned, how priorities are developed, and how activities can be benchmarked. The manager also understands how to solve the critical problems that help achieve customer satisfaction. This book also guides the reader to understand how companywide quality activities are related to QFD. This link is often lacking in other presentations of QFD that often fail to show the linkage between QFD and other quality initiatives and management programs.

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Page Count

140

Publisher

Chi Publishers Inc

Published Date

ISBN 10

096760236X

ISBN 13

9780967602363

Statistics as Easy as 1, 2, 3 with Microsoft Excel for Windows

By: Christian N. Madu

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Statistics as Easy as 1, 2, 3 with Microsoft Excel for Windows

By: Christian N. Madu

This title has been written as a basic statistical applications book for non-statistics majors. It focuses on the use of Microsoft Excel Add-Ins function in analyzing basic statistical problems. It is intended for beginners, and it introduces statistical concepts in ways that may be relevant to practitioners. The data used throughout the book is based on responses to common social issues. This way, the book can be relevant to multiple users with different backgrounds. The topics covered include: questionnaire design, descriptive statistics; hypothesis testing; confidence interval estimation; nonparametric statistics; and simple and multiple regression analysis. of statistics. Students majoring in business, health sciences, and social sciences are also likely to find the book useful in understanding statistical concepts. Practitioners who may be interested in exploring the power of Microsoft Excel for statistical analysis should also find the book very useful.

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Page Count

182

Publisher

Chi Publishers Inc

Published Date

ISBN 10

0967602327

ISBN 13

9780967602325

Handbook of Sustainability Management

By: Christian N. Madu

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Handbook of Sustainability Management

By: Christian N. Madu

Handbook of Sustainability Management.

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Page Count

910

Publisher

World Scientific

Published Date

ISBN 10

9814354821

ISBN 13

9789814354820

Handbook Of Disaster Risk Reduction & Management: Climate Change And Natural Disasters

By: Christian N Madu

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Handbook Of Disaster Risk Reduction & Management: Climate Change And Natural Disasters

By: Christian N Madu

Climate change is increasingly of great concern to the world community. The earth has witnessed the buildup of greenhouse gases (GHG) in the atmosphere, changes in biodiversity, and more occurrences of natural disasters. Recently, scientists have begun to shift their emphasis away from curbing carbon dioxide emission to adapting to carbon dioxide emission. The increase in natural disasters around the world is unprecedented in earth's history and these disasters are often associated to climate changes. Many nations along the coastal lines are threatened by massive floods and tsunamis. Earthquakes are increasing in intensity and erosion and droughts are problems in many parts of the developing countries. This book is therefore to investigate ways to prepare and effectively manage these disasters and possibly reduce their impacts. The focus is on mitigation strategies and policies that will help to reduce the impacts of natural disasters. The book takes an in-depth look at climate change and its association to socio-economic development and cultures especially in vulnerable communities; and investigates how communities can develop resilience to disasters. A balanced and a multiple perspective approach to manage the risks associated with natural disasters is offered by engaging authors from the entire globe to proffer solutions.

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957

Publisher

World Scientific Publishing Company

Published Date

ISBN 10

9813207965

ISBN 13

9789813207967

Competing on Quality and Environment

By: Christian Ndubisi Madu

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Competing on Quality and Environment

By: Christian Ndubisi Madu

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344

Publisher

Chi Publishers Inc

Published Date

ISBN 10

0967602319

ISBN 13

9780967602318

Handbook of Total Quality Management

By: Christian N. Madu

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Handbook of Total Quality Management

By: Christian N. Madu

Quality issues are occupying an increasingly prominent position in today's global business market, with firms seeking to compete on an international level on both price and quality. Consumers are demanding higher quality standards from manufacturers and service providers, while virtually all industrialized nations have instituted quality programs to help indigenous corporations. A proliferation in nation-wide and regional quality awards such as the Baldridge award and certification to ISO 9000 series are making corporations world-wide quality-conscious and eager to implement programs of continuous improvement. To achieve competitiveness, quality practice is a necessity and this book offers an exposition of how quality can be attained. The Handbook of Total Quality Management: Explores in separate chapters new topics such as re-engineering, concurrent engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology and benchmarking Discusses the views of leading quality practitioners such as Derning, Juran, Ishikawa, Crosby and Taguchi throughout the book Considers important strategies for quality improvement, including initiation and performance evaluation through auditing, re-engineering, and process and design innovations. With contributions from 47 authors in 13 different countries, the Handbook of Total Quality Management is invaluable as a reference guide for anyone involved with quality management and deployment, including consultants, practitioners and engineers in the professional sector, and students and lecturers of information systems, management and industrial engineering.

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Page Count

830

Publisher

Springer Science & Business Media

Published Date

ISBN 10

1461552818

ISBN 13

9781461552819

House of Quality in a Minute

Quality Function Deployment

By: Christian N. Madu

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House of Quality in a Minute

Quality Function Deployment

By: Christian N. Madu

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Page Count

140

Publisher

Chi Publishers Inc

Published Date

ISBN 10

096760236X

ISBN 13

9780967602363

Book's by Christian N Madu

Competing on Quality and Environment

Competing on Quality and Environment

The House of Quality in a Minute

The House of Quality in a Minute

Environmental Planning And Management (Second Edition)

Environmental Planning And Management (Second Edition)

ERP and Supply Chain Management

ERP and Supply Chain Management

House of Quality in a Minute

House of Quality in a Minute

Statistics as Easy as 1, 2, 3 with Microsoft Excel for Windows

Statistics as Easy as 1, 2, 3 with Microsoft Excel for Windows

Handbook of Sustainability Management

Handbook of Sustainability Management

Handbook Of Disaster Risk Reduction & Management: Climate Change And Natural Disasters

Handbook Of Disaster Risk Reduction & Management: Climate Change And Natural Disasters

Competing on Quality and Environment

Competing on Quality and Environment

Handbook of Total Quality Management

Handbook of Total Quality Management

House of Quality in a Minute

House of Quality in a Minute

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