Chaturvedi Mukesh's Books

Devi Bhagwat Purana

By: B. K. Chaturvedi

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This Puran is devoted to the mother goddess. Owing to her brocreational capabilities she is considered to be the geacom of all energy. Hence the term 'shakti' for mother Godders which literally means energy.

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Page Count

116

Publisher

Diamond Pocket Books (P) Ltd.

Published Date

ISBN 10

8171828329

ISBN 13

9788171828326

Customer Relationship Management

By: Chaturvedi

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Customer Relationship Management

By: Chaturvedi

About the Book: Customer Relationship Management CRM was born in the 1990s in the West. In the initial phases, the over enthusiastic businesses invested almost US$ 400 billion. But, the very same businesses were disheartened very soon primarily because there were no * visible. And, there were no quick results mainly because 80 per cent of the investments were made in technology. 'CRM' meant 'technology' to them then; 'CRM' means 'technology' to them even today. However, no business need bother so long as it is ready to go by the 'human' aspect of CRM, and take technology only as a facilitator. This book is an attempt to present this 'human' side of CRM. The authors' belief is that, in the long-term, CRM can be successful only due to its 'human' face. The book is arranged in three Parts. Part I, Customer Relationship Management, contains the academic inputs titled as Customer is King, Customer Managed Relationships MINI-Marketing, Types of CRM, Building Blocks of CRM & CRM Strategies, Customer Relationship Management by Indian Firms, Customer Retention Strategies, HRM in CRM, and Implementing a Technology-based CRM Solution. Part II, Call Centre Management, covers the areas concerning the working of a call centre titled as The Call Centre, Call Centre Functionality, Team Building, Customer Relationship Management, Web-based Customer Support, and Contact Centre Glossary. Part III, Cases, gives a first-hand idea of the working of CRM in the more peculiar contexts, like public sector undertakings through five well documented cases. Contents Part I: Customer Relationship Management, Customer is King, Customer Managed Relationships-Mini-Marketing, Types of CRM, Building Blocks of CRM & CRM Strategy, Customer Relationship Management by Indian Firms, Customer Retention Strategies, HRM in CRM, Implementing a Technology-based CRM Solution, Future Trends in CRM Part II: Call Centre Management, The Call Centre, Call Centre Functionality, Team Building, Customer Relatio

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Page Count

222

Publisher

Excel Books India

Published Date

ISBN 10

8174464565

ISBN 13

9788174464569

How To Play Guitar

By: Mamta Chaturvedi

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How To Play Guitar

By: Mamta Chaturvedi

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Diamond Pocket Books Pvt Ltd

Published Date

ISBN 10

9352784847

ISBN 13

9789352784844

Legendary Indian Cricketers

Legendary Indian Cricketers: Celebrating the Icons of India's Cricketing Legacy by Ravi Chaturvedi

By: Ravi Chaturvedi

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Legendary Indian Cricketers

Legendary Indian Cricketers: Celebrating the Icons of India's Cricketing Legacy by Ravi Chaturvedi

By: Ravi Chaturvedi

legendary Indian Cricketers’ follow the form and format of the ragas of Indian classical music. The first phase; which spans over several decades; has the leisurely pace of village life; the second phase; which unfolds over the 1950s and 70s; goes with a simple; measured melodious beat; while the third is a kind of scherzo; where action is compressed into less than a day. All the same the scene; the setting and the structure of the Legendary Indian Cricketers (Men; Moments and Memories) are classically Indian. The echoes and the ethos too have a typical Indian flavour. This book is a must-read for those who are keen to know about the lives of some of the greatest cricketers of India. This book reveals the lives of legendary Indian cricketers from 1950s to 70s, presented in the form and format of the ragas of Indian classical music. The scenes, settings, and structures are classically Indian, and capture the leisurely pace of village life, the simple, measured melodious beat, and the action-packed scherzo. For those interested in the lives of some of the greatest cricketers of India, Legendary Indian Cricketers (Men, Moments and Memories) is a must-read. Legendary Indian Cricketers by Ravi Chaturvedi, Indian cricket, sports biography, cricketing legends, cricket history, sportsmanship, sports heroes, achievements, Indian sports, cricket culture.

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Page Count

301

Publisher

Prabhat Prakashan

Published Date

ISBN 10

8184300751

ISBN 13

9788184300758

Occupational Safety, Health & Environment And Sustainable Economic Development

By: Pradeep Chaturvedi (ed.)

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Occupational Safety, Health & Environment And Sustainable Economic Development

By: Pradeep Chaturvedi (ed.)

In Indian context.

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Page Count

322

Publisher

Concept Publishing Company

Published Date

ISBN 10

8180694135

ISBN 13

9788180694134

Years Excavated

By: Dr. Sonal Chaturvedi

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Years Excavated

By: Dr. Sonal Chaturvedi

“You breathe in, you breathe out; the times are not gone, but reborn” Melisa lost her close friend of twenty years - Ana. But her memory was not all that was left with Melisa. Ana had left her a few handwritten pages. Pages that had memories of the life that she knew nothing of, confessions that Ana never made. As she turns the pages, she discovers a silent tale of relations, ambitions and heartbreaks…

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116

Publisher

The Write Place

Published Date

ISBN 10

9383952458

ISBN 13

9789383952458

Dis-Ease of Medicine

DIS-EASE OF MEDICINE: An Insider's Take on the Failures of Modern Medicine

By: Dr Anil Chaturvedi

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Dis-Ease of Medicine

DIS-EASE OF MEDICINE: An Insider's Take on the Failures of Modern Medicine

By: Dr Anil Chaturvedi

Embark on a thought-provoking exploration of the challenges facing modern medicine with "Dis-Ease of Medicine" by Dr. Anil Chaturvedi, a groundbreaking examination of the shortcomings and complexities of the healthcare system. Delve into the nuanced issues plaguing the practice of medicine today, from the erosion of doctor-patient relationships to the over-reliance on pharmaceutical interventions. Dr. Chaturvedi offers a critical analysis of the factors contributing to the disintegration of healthcare, calling for a paradigm shift towards a more holistic and patient-centered approach. Explore the themes of empathy, compassion, and human connection as you navigate through Dr. Chaturvedi's insightful commentary on the state of modern medicine. With a wealth of experience and expertise, he sheds light on the systemic challenges facing healthcare professionals and patients alike, offering practical solutions for restoring balance and integrity to the field. With its compelling narrative and eye-opening revelations, "Dis-Ease of Medicine" serves as a rallying cry for reform and renewal in the healthcare industry. Dr. Chaturvedi's impassioned plea for greater empathy and understanding underscores the urgent need for change, inspiring readers to advocate for a healthcare system that prioritizes the well-being of patients above all else. Experience the power of knowledge and awareness as you absorb Dr. Chaturvedi's incisive analysis and thought-provoking insights. Whether you're a healthcare professional, patient, or concerned citizen, "Dis-Ease of Medicine" offers valuable perspective and guidance for navigating the complexities of modern healthcare. Join the ranks of informed individuals who are committed to driving positive change in the healthcare industry. Whether you're seeking to improve patient outcomes, enhance doctor-patient relationships, or advocate for healthcare reform, "Dis-Ease of Medicine" is an invaluable resource for empowering yourself and others to create a healthier, more compassionate world. Don't miss your chance to be part of the conversation about the future of medicine. Let "Dis-Ease of Medicine" be your guide to understanding the challenges and opportunities facing healthcare today, and inspire you to take action towards building a brighter, healthier future for all.

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Page Count

154

Publisher

Prabhat Prakashan

Published Date

ISBN 10

818430076X

ISBN 13

9788184300765

The Real Wani—Kashmir’s True Hero

A Definitive Biography of Lance Naik Nazir Ahmad Wani

By: Sonal Chaturvedi

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The Real Wani—Kashmir’s True Hero

A Definitive Biography of Lance Naik Nazir Ahmad Wani

By: Sonal Chaturvedi

What made a simple boy from the Kashmir valley turn towards terrorism? Who were the Ikhwanis? Did they work against the State? How did love blossom between an Ikhwani and a local Kashmiri girl? Who was Nazir outside his army life? Why did Mahajabeena not know about the last operation that Nazir went for? Why didn't she shed a single tear at her husband's burial? An ordinary man who lived an extraordinary life of poverty, hardship and glory, The Real Wani-Kashmir's True Hero is based on the life of Shaheed Lance Naik Nazir Ahmad Wani-the first person from Kashmir to be conferred with the Ashok Chakra, India's highest peacetime military decoration award. It is the story of the twists and turns in a young Kashmiri boy's life as a result of the situations that were beyond his control. Author Sonal Chaturvedi delves into Nazir's life and relationships, and reveals the man behind the soldier, while highlighting the personal sacrifices he had made, willingly, in the line of duty. The Real Wani explores Nazir's personal journey, in the backdrop of the changing political situation in Kashmir, through his childhood, his experiences in the Ikhwan and the Indian Army, leading to his final sacrifice for the country.

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Page Count

199

Publisher

Bloomsbury Publishing

Published Date

ISBN 10

9389611458

ISBN 13

9789389611458

Managing Innovation And New Product Development: Concepts And Cases

By: Chaturvedi Et Al.,Chaturvedi Mukesh,kumar Aseem,rahul Manmohan

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Managing Innovation And New Product Development: Concepts And Cases

By: Chaturvedi Et Al.,Chaturvedi Mukesh,kumar Aseem,rahul Manmohan

Innovation is the key to success in any business, and is the only way to surpass competition. An innovative concept can lead to the development of a new product. This comprehensive book explains how an innovative idea or a concept, if executed properly, can create the best product in the market. The book presents a framework for a new product development, laying emphasis on generic concepts and processes, which are useful and profitable for small and large organizations including the multinationals. The book highlights the innovation theories that are helping service sector companies to prosper and excel in their fields. It also provides a mathematical formula for students to calculate sales-estimation of first-time-sales of a new product. The Ten Case Studies on real-life products from the Indian market enrich the text and enable students to fully understand innovative techniques that help increase the potential and market value of an established product.

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Page Count

296

Publisher

PHI Learning Pvt. Ltd.

Published Date

ISBN 10

8120337271

ISBN 13

9788120337275

Compulsory Retirement

An authoritative guide on pre-mature retirement in Government, Public Sector Undertakings and Autonomous Bodies

By: Mukesh Chaturvedi

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Compulsory Retirement

An authoritative guide on pre-mature retirement in Government, Public Sector Undertakings and Autonomous Bodies

By: Mukesh Chaturvedi

Corruption and inefficiency in the bureaucracy are endemic. Recently, the compulsory retirement of some senior bureaucrats has been in, often ill-informed, news. Compulsory Retirement sets out to clear misconceptions, inquire into myths, and allay fears on compulsory retirement. It is hoped that it will be found useful not only by Government officers but also by those in the public sector and autonomous bodies, as well as the legal fraternity.

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Page Count

130

Publisher

Notion Press

Published Date

ISBN 10

1647335159

ISBN 13

9781647335151

Business Communication: Concepts, Cases And Applications

By: Mukesh Chaturvedi

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Business Communication: Concepts, Cases And Applications

By: Mukesh Chaturvedi

Most Books On Business Communication Focus, Mainly, On What It Is Definition, Nature, Process, Form, Types, And So On. This Book, With Cases And Applications, Besides Concepts, Shows For The First Time, How Total Communication Skills Can Be Developed. The Book Propounds That Business Communication Skill Is Not Just A Managerial Ability; It Is Also An Extraordinary Trait. Effective Business Communication Is Not Just Purpose-Driven; It Is Also A Complete Strategy. Thus, It Is Not A Speaker Or Writer Who Communicates; It Is The Total Individual, A Personality . Presented In A Reader-Friendly Style, The Book Can Be Effectively Used By Students, Faculty And Executives For Teaching, Training And Self-Development Equally Comfortably.

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Page Count

520

Publisher

Pearson Education India

Published Date

ISBN 10

8131701727

ISBN 13

9788131701720

What is Sexual Harassment, and how to conduct Inquiry as per service rules

By: Mukesh Chaturvedi

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What is Sexual Harassment, and how to conduct Inquiry as per service rules

By: Mukesh Chaturvedi

We are all concerned about sexual harassment at workplace. The law on such a serious issue calls for a deeper understanding. More so, we need clarity about the procedure of conducting inquiry in cases of sexual harassment, so that guilty do not get away due to procedural infirmities. This book examines provisions of The Sexual Harassment of Women At Workplace (Prevention, Prohibition And Redressal) Act, 2013, and procedure for inquiry in the light of the case-laws, both Indian and foreign, service rules and the government instructions on the subject. It therefore fulfils a long-felt need. The book will be found useful by government officers, executives of the public sector undertakings, banks, autonomous bodies, as also the legal fraternity.

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Page Count

318

Publisher

Notion Press

Published Date

ISBN 10

164733618X

ISBN 13

9781647336189

FINANCIAL ACCOUNTING (Major)

e-Book for B.Com 1st Semester, University of Rajasthan (Jaipur)

By: Dr. Shobha Chaturvedi,Puneet More

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FINANCIAL ACCOUNTING (Major)

e-Book for B.Com 1st Semester, University of Rajasthan (Jaipur)

By: Dr. Shobha Chaturvedi,Puneet More

Buy Latest FINANCIAL ACCOUNTING (Major) e-Book in English language for B.Com 1st Semester University of Rajasthan (Jaipur) By Thakur publication.

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Page Count

407

Publisher

Thakur Publication Private Limited

Published Date

ISBN 10

9357558128

ISBN 13

9789357558129

Business Communication: Concepts, Cases And Applications

By: Mukesh Chaturvedi

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Business Communication: Concepts, Cases And Applications

By: Mukesh Chaturvedi

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520

Publisher

Pearson Education India

Published Date

ISBN 10

8131701727

ISBN 13

9788131701720

Nuclear Energy in India's Energy Security Matrix

An Appraisal

By: Maj Gen Ajay Kumar Chaturvedi AVSM, VSM (Retd)

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Nuclear Energy in India's Energy Security Matrix

An Appraisal

By: Maj Gen Ajay Kumar Chaturvedi AVSM, VSM (Retd)

Energy is essential for the economic growth of a nation. Its absence or deficiency makes a nation highly vulnerable to international arms twisting as well as internal disturbances. As such, it is an important element in a nation's security matrix. India which is in the lower half of the countries as far as the energy consumption per capita is concerned. One of major reasons is the gap between the demand and the capacity of the country to supply the energy from indigenous sources. One of the important sources that hold promise in Indian context is the nuclear energy as it is clean and the resource; thorium to produce power through this route is available indigenously. However despite a well developed plan for energy conversion in place, using indigenous resources for over half a century, it is still considered only promising. Relevant questions in this regard are; whether perceived promise is realizable? If so, in what time frame and at what cost? Will it be safe keeping in view its capacity to cause wide spread devastation? Is there a need to seek technical collaboration with other countries or will it be better to go indigenous route only? How do we tackle the widening demand- supply gap during the interim? And finally is there a case for a review for the existing decision loop/energy management system? An attempt has been made in this book to address these issues. It is also expected that the concept advocated in this book for achieving energy security for India by 2030 will initiate a wider debate on the subject.

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