This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
Social service agencies in the United Kingdom are increasingly under pressure to provide personalized care, even as the larger climate of austerity puts pressure on their resources. Increasingly, this means that community-based organizations of five or fewer staff members--known as microenterprises--are being asked to handle work that was formerly the province of much larger providers. In part, this is rooted in the assumption that small organizations can be more innovative and responsive. This book tests that assumption, analyzing the work of care organizations with a specific focus on size and how it affects personalization and the quality of care.
The devolution of social care policy has led to key differences emerging between the UK’s four care systems. This book presents research on the perspectives of social care policy makers within the UK’s four care systems, concluding that when given equal capacity to reform, the systems in each nation may take radically different shapes.
The New Labour governments have rebuilt public services around the citizen-consumer: a choice-wielding individual disconnected from the political context of the welfare state. In their interactions with central and local government, citizens are recast as customers in search of satisfaction. Drawing on interviews conducted by the author with politicians, bureaucrats and citizens, alongside content analysis of government documents, the book explains how New Labour has consumerized public services and contributed to the anti-politics that it has widely decried.
Packed with stunning photographs, easy-to-use maps, and all the information you really need to get the most from your visit! In this compact guide, our writers help you plan itineraries for short and longer stays. Complete with must-see sights on and off the beaten track as well as current hotel and restaurant recommendations. And the convenient size of the guide allows you to take it along in your pocket or handbag. Take the world in your pocket next time and travel with this handy Berlitz guide.
Throughout her life, and always with the solace and illumination of God's Word, Catherine sought to meet head-on difficult questions on obedience, self-surrender, the Holy Spirit, illness, doubt, darkness, releasing God's answers in prayer, accepting God's 'wait' and facing death. Her deep probing and the answers she discovered are incorporated into her writing. This book is a unique collection of writings that even includes personal glimpses from her journals. This is inspirational writing at its best.
The lives of a French wig maker, a young American widow, and a teenaged cigar maker intersect to a startling, electrifying effect in this masterful, atmospheric novel set in Tampa, Florida, in 1898.
Let me try to show you the folly of this state of indifference. It would be very foolish to expose yourself to any great temporal loss or suffering, if by a little forethought and consideration it might be averted. Suppose you were afflicted with some terrible disease, which by the use of judicious means might be arrested, and your life be saved; but when your friends warn you and counsel you to seek medical aid, you say, `I don't care about my lungs or my liver; here are these books, I must attend to them; here is this shop, this building; I cannot stop to think of my body'; and on you go, indifferent to the consequences. What folly. Your friends would say, `He is mad,' and truly you would prove yourself to be so. Ah, you say, `There are no people so foolish as that.' No, perhaps not in temporal things; but, alas! There are thousands of such `fools' spiritually. How the Devil laughs at such people! What chuckling they have over them down below!Catherine Booth
This sampler collection includes excerpts from three of Catherine McKenzie’s novels, exploring romance, relationships, and the challenges in figuring out who we really are: in Spin, a woman discovers more about herself than she had expected when she follows an It Girl Into rehab in pursuit of the inside scoop; in Arranged, an unlucky-in-love woman signs up for a dating service—only to find out the company specializes in arranged marriage and is hiding a shocking secret; and in Forgotten, when a vacation turns into a six-month stay in a remote village, a woman returns home to discover that life has moved on without her. Featuring excerpts from the Catherine McKenzie’s best-selling titles Spin, Arranged, and Forgotten.
In this heart-warming collection. Catherine Marshall shares her insights, comfort and encouragement to help readers cope with the crises, both large and small, of everyday life.
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