People skills — also known as interpersonal skills — are key to succeeding in work and in life. Many people struggle with these specific skills, particularly in an increasingly digital world. Idiot's Guides: People Skills offers expert advice on the foundations of effective communication, tips on understanding and maximizing nonverbal communication, ways to handle conflict and difficult conversations, pointers on being more influential and persuasive, and a primer for public speaking to small or large groups.
Find the Right Words at the Right Time There are key moments in the course of every career when the right words can make a life-changing, career-altering difference. If you are someone who thinks of the perfect thing to say only after the moment has passed, this savvy guide to smart communication will save the day. In ten focused and articulate chapters, veteran communications consultant Casey Hawley provides spot-on strategies for responding confidently and making a positive and powerful impression when: • You meet an executive or other key business contact • You meet the interviewer for your next job • You are offered a job • You are in a performance review (including asking for a raise) • You meet your new team • You are fired • A challenge to your ethics, loyalty, or future arises • You resign from a job • Conflict arises with a coworker or other businessperson • You are recognized for excellence Arm yourself with this helpful and empowering guide and prepare to succeed in every make-or-break moment you encounter. Whether you’re looking for a new job or facing an important discussion in your current position, Hawley helps you develop the interpersonal skills you’ll need to navigate these critical conversations with clarity and conviction.
One of the most inspirational books in recent years! Fourteen heart-grabbing stories that give a clear picture of how God works! A life-changer! What do you do when you feel God has lost your contact information? Have you ever wondered how God operates in the world today? Would you like to know realistically how God can work more powerfully in your life? About the Author Casey Hawley published six business books with major publishers before God guided her to drop everything and write a book just for Him. This testimonial book originally was a private thank you and a very much overdue acknowledgement to the Lord. Casey lives in Atlanta, Georgia, where she conducts workshops on business writing, speaking, career transition, and other topics related to communication and professionalism and is a faculty member at Georgia State University. For twenty-six years, she has served organizations such as Georgia Power, the U.S. Fish & Wildlife Service, the NFL, as well as churches and ministries. In addition, her course Parishioner Satisfaction brings Biblical principles to communication and customer service training to help church staff deal with the needs of their members. Casey's workshops are known for high energy, humor, and poignancy, along with lasting results. She is an engaging speaker and conducts breakout sessions at women's retreats and events.
A story of a man who was born and raised in the harsh and loving streets of Atlanta, GA. "THE DIRTY SOUTH" who came to adapt his life around the way he live and hoping he can one day live better.
Gen Yers are coming into their own. Now making up the largest segment of the workforce at 80 million strong, many are new managers. With so many Baby Boomers holding off on retirement, these new Gen Y managers often must direct people their parents' age—and older. Vast differences in communication styles, job expectations, and management techniques mean that Gen Yers have much to learn when it comes to managing those of their parent's generation, including: How to respond to an older employee who believes his seniority guarantees a promotion and raise, even though his work performance has been below average What to do when a younger manager relies on e-mail, texting, and IMing to communicate with coworkers, and his older employee prefers face-to-face communication How to demonstrate leadership and gain respect from the employees who already have years of rich business experience in the workplace This book is every manager's field guide for managing the new generationally diverse workforce.
By arming managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work and constant complaining--this becomes the only resource they need to turn a problem employee into a top performer.
Acute lymphoblastic leukemia (ALL) has turned from a universally fatal to a highly curable disease in little more than four decades. Even though differences in outcome continue to exist between children and adults, intense efforts are under way to overcome this discrepancy and improve the prognosis of adult patients as well. This exemplary progress in ALL therapy has been possible by the combination of an increasingly better understanding of the biology of the disease, availability of a range of effective drugs, and astute designs and relentless executions of many clinical trials. ALL is a complex disease requiring complex therapy. Whereas this book cannot provide a comprehensive review of every one of its many facets, the chapters from many investigators from around the world nevertheless cover a number of relevant topics: aspects of the epidemiology of ALL in Hispanics, ophthalmologic manifestations of ALL, overviews of current therapy and drug-resistance mechanisms, novel biological pathways and targets, new drugs in development, and long-term consequences of CNS prophylaxis and therapy. The publishers and editor therefore hope that the prospective readers will find enough insight and information for their own endeavors.
¿Biosafety in Microbiological & Biomedical Labs.¿ quickly became the cornerstone of biosafety practice & policy upon first pub. in 1984. The info. is advisory in nature even though legislation & reg¿n., in some circumstances, have overtaken it & made compliance with the guidance mandatory. This rev. contains these add¿l. chap.: Occupat¿l. med. & immunization; Decontam. & sterilization; Lab. biosecurity & risk assess.; Biosafety Level 3 (Ag.) labs.; Agent summary state. for some ag. pathogens; & Biological toxins. Also, chapters on the principles & practices of biosafety & on risk assess. were expanded; all agent summary state. & append. were rev.; & efforts were made to harmonize recommend. with reg¿s. promulgated by other fed. agencies.
Firefighters and other emergency first responders use a huge variety of highly specialized and critical technologies for personal protection. These technologies, ranging from GPS to environmental sensing to communication devices, often run on different systems with separate power supplies and operating platforms. How these technological components function in a single synergistic system is of critical interest to firefighter end-users seeking efficient tools. Interoperable ESE states that a standardized platform for electronic safety equipment (ESE) is both logical and essential. This book develops an inventory of existing and emerging electronic equipment categorized by key areas of interest to the fire service, documents equipment performance requirements relevant to interoperability, including communications and power requirements, and develops an action plan toward the development of requirements to meet the needs of emergency responders. This book is intended for practitioners as a tool for understanding interoperability concepts and the requirements of the fire service landscape. It offers clear recommendations for the future to help ensure efficiency and safety with fire protection equipment. Researchers working in a related field will also find the book valuable.
The "Young American" critics -- Randolph Bourne, Van Wyck Brooks, Waldo Frank, and Lewis Mumford -- are well known as central figures in the Greenwich Village "Little Renaissance" of the 1910s and in the postwar debates about American culture and politics. In Beloved Community, Casey Blake considers these intellectuals as a coherant group and assesses the connection between thier cultural criticisms and their attempts to forge a communitarian alternative to liberal and socialist poitics. Blake draws on biography to emphasize the intersection of questions of self, culture, and society in their calls for a culture of "personality" and "self-fulfillment." In contrast to the tendency of previous analyses to separate these critics' cultural and autobiographical writings from their politics, Blake argues that their cultural criticism grew out of a radical vision of self-realization through participation in a democratic culture and polity. He also examines the Young American writers' interpretations of such turn-of-the-century radicals as William Morris, Henry George, John Dewey, and Patrick Geddes and shows that this adversary tradition still offers important insights into contemporary issues in American politics and culture. Beloved Community reestablishes the democratic content of the Young Americans' ideal of "personality" and argues against viewing a monolithic therapeutic culture as the sole successor to a Victorian "culture of character." The politics of selfhood that was so critical to the Young Americans' project has remained a contested terrain throughout the twentieth century.
This title will give students and other readers a clear understanding of the true state of public and private education systems in the United States by refuting falsehoods, misunderstandings, and exaggerations—and confirming the validity of other assertions. This work is part of a series that uses evidence-based documentation to examine the veracity of claims and beliefs about high-profile issues in American culture and politics. Each book in the Contemporary Debates series is intended to puncture rather than perpetuate myths that diminish our understanding of important policies and positions; to provide needed context for misleading statements and claims; and to confirm the factual accuracy of other assertions. This particular volume examines beliefs, claims, and myths about public and private K–12 education in the United States. Issues covered include categories of public and private schools and variations in academic performance and socioeconomic status therein; controversies surrounding school choice, including school vouchers and charter schools; accountability and assessment of private and public schools; debates about school environment, safety, and curricula; and teacher and administrator quality. All of these issues are examined in individualized entries, with objective responses grounded in up-to-date evidence.
Murray Rothbard (1926-1995) was an economist, historian, philosopher, and legal theoretician. His work was unified by a passionate and resolute commitment to a libertarianism that may be characterized as 'anarcho-capitalism' and which implied a belief that even the legal system may be provided privately without the need for a coercive collective authority. Hence, anarcho-capitalists envisage a society where the traditional role of government is wholly subsumed by private, profit-making enterprises and all social relationships are ultimately founded upon consent. Rothbard's unique intellectual contribution was to build this system of thought from many pre-existing but previously disparate strands and to develop it to its logical conclusion. Rothbard's starting points were the notions of methodological individualism, natural rights theory, and individual self-ownership. He showed that if we wish these seriously then the justification for government falls away. According to Rothbard government can only be 'justified' if we abandon the notion that individuals have the right to determine what to do with their own bodies, a step he believed to be unconscionable.
Understanding the role of religion in global politics is crucial for effective diplomacy. Many American policy makers are squeamish about religion’s role in diplomacy. Nevertheless, religion plays a crucial and complex part in global affairs, such as in sustainable development, various human rights issues, and fomenting and mitigating conflict. Shaun A. Casey, the founding director of the US Department of State’s Office of Religion and Global Affairs, makes a compelling case for the necessity of understanding global religion in Chasing the Devil at Foggy Bottom. In this fresh and provocative narrative, Casey writes frankly about his work integrating sophisticated, research-driven policy into the State Department under Secretary of State John Kerry. Their new strategy went beyond older paradigms that focused myopically on religious freedom or countering violent extremism. Such reductive approaches, Casey insists, cost thousands of lives and trillions of dollars in the US’s ill-fated invasion of Iraq in 2003. Witty and astute, Casey recounts his team’s challenges in DC politics as well as in the major global events of his tenure, including climate change, the rise of ISIL, and the refugee crisis. On a global stage with higher stakes than ever, effective diplomacy is imperative. Yet in this critical moment, the United States’s reputation has faltered. Chasing the Devil at Foggy Bottom offers a path forward to better foreign policy.
Murphy’s Law tells us that if something can go wrong, it will. Al Casey tells us: If things can go right, they should. But you’ve got to make them go right by working hard. One of the most successful—and original—American businessmen of our time, Al Casey was a no- nonsense turnaround specialist who, if offered a choice of two or more jobs, always chose the more challenging. He transformed places as diverse as American Airlines and the United States Post Office into successful giants. Here, with great wit and charm, he offers practical advice on where and how American business needs to focus if it is to maintain its position as global leader in the twenty-first century.
Student affairs professionals are critical to the efforts to improve students' experiences and outcomes--especially in two-year institutions. This volume explores the history of student development and college impact theories and models in relation to two-year institutions. Topics covered include: analysis of the applicability of the literature for diverse and current community colleges and student populations, implications for practitioners, and presentation of alternative models and lenses. This is the 174th volume of this Jossey-Bass quarterly report series. Essential to the professional libraries of presidents. vice presidents, deans, and other leaders in today's open-door institutions, New Directions for Community Colleges provides expert guidance in meeting the challenges of their distinctive and expanding educational mission.
The Isabella Stewart Gardner Museum is world renowned for a superb collection of over 10,000 objects that range from ancient Chinese bronzes to Renaissance tapestries, from paintings by Raphael and Rubens to those of Whistler and Matisse. This guidebook charts new pathways through the beloved institution and tells the story its founder, a trail-blazing American who was among the most prominent patrons of her day. Isabella Stewart Gardner built a Venetian-inspired palazzo in Boston to house her exquisite and thought-provoking arrangement of art objects from diverse cultures and periods of history to share with the world. she hosted luminaries in the worlds of music, dance, and literature and supported such famed artists as Henry James and John Singer Sargent. Exploring the museum room by room, the authors of this book look at masterpieces by Botticelli, Rembrandt, Titian, and others, as well as hidden treasures, including often overlooked decorative arts, collected letters, and photographs. Rather than positioning the museum simply as a historical gem, they present it as a site for forging connections between past and present and reinforcing the founder's legacy of sustaining contemporary art, music, and education with initiatives supported by space in the New Wing designed by Renzo Piano and constructed in 2012. Featuring spectacular photography, the book captures this unique museum, helping us consider anew what the museum meant in Gardner's time and what it means in ours.
Health-related disparities remain a persistent, serious problem across the nation's more than 60 million rural residents. Rural Populations and Health provides an overview of the critical issues surrounding rural health and offers a strong theoretical and evidence-based rationale for rectifying rural health disparities in the United States. This edited collection includes a comprehensive examination of myriad issues in rural health and rural health care services, as well as a road map for reducing disparities, building capacity and collaboration, and applying prevention research in rural areas. This textbook offers a review of rural health systems in Colorado, Kentucky, Alabama, and Iowa, and features contributions from key leaders in rural public health throughout the United States. Rural Populations and Health examines vital health issues such as: Health assessment Strategies for building rural coalitions Promoting rural adolescent health Rural food disparities Promoting oral health in rural areas Physical activity in rural communities Preventing farm-related injuries Addressing mental health issues Cancer prevention and control in rural communities Reducing rural tobacco use Rural Populations and Health is an important resource for students, faculty, and researchers in public health, preventive medicine, public health nursing, social work, and sociology.
In a surveillance culture, the ubiquity of audio-visual recording devices has enabled the unprecedented documentation of private indiscretions, scandalous conversations, and obscene behaviors performed by both ordinary and high-profile people. From former President Donald J. Trump's lewd banter on the infamous Access Hollywood video and leaked audio of celebrity racist tirades to outburst of violent hate speech posted daily to YouTube, contemporary media culture is awash in obscene performances of transgressive white masculinity. Such exposés are screened and viewed under the assumption that revealing secret prejudices will necessarily realize the promises of democracy and bring about a postracial and postfeminist future. This book addresses why the culture of public revelations has failed to hold the perpetrators accountable. Caught on Tape illustrates how public revelations constitute a symbolic and imaginary world for the public that is preoccupied with the obscene enjoyment of transgressive white masculinity: a compulsively repetitive experience of ecstatic and excessive pleasure-in-pain that arises from encounters with that which disturbs, traumatizes, and interrupts illusory notions of our coherent selves and reality. Caught on Tape argues that addressing race and gender inequality with the promise of scandalous hot mics and obscene private videos transforms antiracism and gender justice into disempowering forms of spectatorship that ultimately conceal the structural nature of whiteness, white supremacy, and patriarchy. The central argument of this book is that the spectators are the ones really caught on tape.
In this essential guide, Meghan Casey outlines a step-by-step approach for doing content strategy, from planning and creating your content to delivering and managing it. Armed with this book, you can confidently tackle difficult activities like telling your boss or client what’s wrong with their content, getting the budget to do content work, and aligning stakeholders on a common vision. Reading The Content Strategy Toolkit is like having your own personal consulting firm on retainer with a complete array of tools and tips for every challenge you’ll face. In this practical and relevant guide, you’ll learn how to: Identify problems with your content and persuade your bosses it’s worth the time and resources to do it right Make sense of your business environment and understand your audience Get stakeholders aligned on business goals and user needs Set your content strategy and decide how to measure success Create, maintain, and govern on-strategy content You’ll learn to control your content–and not have it control you.
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