Packed with practical ideas and strategies for service managers, this candid case study demonstrates how to improve performance and profitability in any service business. A success story himself, Kaplan pioneers a radical new system for measuring quality in the service industry.
This book introduces the sociology of philosophy as a research field, asking what can be gained by looking at the discipline of philosophy from a sociological perspective and how to go about doing it, as presented through three case studies of 20th-century Swedish and Scandinavian philosophy. After a general introduction to the topic including its brief history and central concepts, the case studies tackle questions such as how the crucial distinction between analytical and Continental philosophy came to be established in Sweden, how the Norwegian philosopher Arne Naess worked out in his early philosophy an approach to dealing with the cultural trauma of the Second World War and the Nazi occupation, and how professional philosophical careers were built in postwar Sweden. The authors then take a forward look, suggesting where the field might go from here and what its future key areas might be. This volume will appeal to scholars and students in sociology, philosophy, intellectual history, and Scandinavian studies.
This publication centers on the extraordinary ideas in and concepts of physics of th CarI Friedrich von Weizs?cker. At the time of his 90 birthday on June 28, 2002, it seems the right moment to try such a survey. The themes of two Festschrifts for CarI th th Friedrich von Weizs?cker on the occasion of his 60 and 70 birthdays (E. Scheibe and G. Suessmann (eds. ): Einheit und Vielheit, and K. Meyer-Abich (ed. ): Physik, Philosophie und Politik) were his unique capability to encompass physics, philosophy and politics. He may be more known publicly today for his efforts for containment of the Cold War nuclear threat, for the abolition of war as an instrument of international politics, for the social responsibility of scientists, and for the Conciliar Process of the Churches for Justice, Peace and the Integrity of Creation. But physics has been his primary professional vocation and has always remained in the center of his thought and life. But even in light of the physics focus of this book, it would not do justice to CarI Friedrich von Weizs?cker to re strict his achievements in physics to efforts only accessible to professionals. The contributions in Part 1 show how his very concentration on physics has led him to take an active part in problems of politics, social change, philosophy and religion.
Throughout his life Peters depicted the ordinary places and people of America. From Rochester to Rockport, Peters made an amazingly coherent group of fascinating, masterful American pictures.
For forty years, A Colorado History has provided a comprehensive and accessible panoramic history of the Centennial State. From the arrival of the Paleo-Indians to contemporary times, this enlarged edition leads readers on an extraordinary exploration of a remarkable place.
Packed with practical ideas and strategies for service managers, this candid case study demonstrates how to improve performance and profitability in any service business. A success story himself, Kaplan pioneers a radical new system for measuring quality in the service industry.
At age six, Carl Albert knew he wanted to serve in the United States Congress. In 1947 he realized his dream when he was elected to serve in the House of Representatives along side John Kennedy, Lyndon Johnson, and Richard Nixon. In Little Giant, Albert relates the story of his life in Oklahoma and his road to Congress, where after eight years of sevice he joinded its leadership and shaped the legislation known as Kennedy's New Frontier and Johnson's Great Society.
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