An accomplished change consultant offers valuable insight into using customer perspective to drive employee engagement and strategic innovation. In the world of business, theories of change always agree on two essential ingredients: committed leaders and engaged employees. Most would say that if you have these, you will have successful change—but how do you get them in the first place? And how do you maintain them through reorganization, new strategies, or necessary cutbacks? Change management expert Bud Taylor has a simple yet profoundly effective answer. In Customer Driven Change, he demonstrates the power of thinking about change from the customer’s point of view. By encouraging leaders and employees to adopt a cohesive perspective—that of your customers—you will create sustained commitment and engagement within your organization faster than with any other approach.
In creating this anthology, we attempt to showcase a wide range authors from different backgrounds and their various approaches to using the supernatural and paranormal in their writing, ranging from the Gothic tradition with Elizabeth Gaskell to the modernist era of disillusionment of H.P. Lovecraft. Contents: The Old Nurse's Story, Elizabeth Gaskell -The Haunted Palace, Edgar Allan Poe - The Legend of Sleepy Hollow, Washington Irving -The Laughing Ghost, P'ou Song Lin - The Devils of the Ocean, P'ou Song Lin -The Monkey's Paw, W. W. Jacobs -The Rabbi's Bogey-Man, Gertrude Landa - The Haunted Orchard, Richard Le Gallienne - An Egyptian Cigarette, Kate Chopin - The Tarn of Sacrifice, Algernon Blackwood - Dagon, H. P. Lovecraft
From the early seizure of government property during the latter part of 1860 to the final Confederate surrender in 1865, this book provides a day-to-day account of the U.S. Civil War. Although the book provides a daily chronicle of the combat, it is written in narrative form to give readers some continuity as they move from skirmish to skirmish. During the course of the saga, the book also chronicles the life spans of more than 600 Union and Confederate vessels, documenting when possible the time of each vessel's acquisition, commissioning, major engagements, and decommissioning. Seven appendices provide lists of prominent Union and Confederate officers, primary naval actions, and Medal of Honor recipients from 1863 to 1865.
The U.S.-Mexican War, also known as the Mexican-American War and the Mexican War, took place from 1846 to 1848, and was mainly about control of Texas. Mexico claimed this territory despite Texas having declared itself a republic years earlier, while the U.S. wished to annex Texas and make it the 28th state. The war was fought with no allies and was the first offensive war for the United States. This chronology focuses on the military actions of the war as well as the many Indian incursions before the war. The various campaigns, sieges and skirmishes in both the United States and Mexico, on both land and sea, are covered. Some of the heroes of this war also served in the War of 1812 and many rose to high military office during the Civil War. The contributions of the individuals who later became generals during the Civil War are also highlighted here.
I am now in the nighttime of my life. It has been a good life – no perfect, of course – but complete with challenges, accomplishments, disappointments, laughter and sadness. No two lives are the same, and my reflections will be from my unique experiences. They are not profound. You won’t find my name in history books or on buildings. I consider myself an average persons. Unless I record my memories, they will soon be forgotten, so I am choosing to record them. Hopefully, you or someone will find them of interest. I will share my experiences, but, also, I will share what small amount of wisdom I have gathered during my lifetime. I have reached my 95th birthday as I share the following pages. I have always had a fascination with live theatre, and, since I discover3d a creative gene in my old age, I have chosen to include a group of short skits I have written. Hopefully, they will produce a smile or two, and, if you have desire to perform some of them, you have my permission to do so. Some have already been performed, and I include a list of those occasions. Before you start reading – you do plan to read, don’t you – let me share with you what I believe to be the three things necessary for a happy life.
In this first of a series of thrilling stories, the author candidly expresses his personal thoughts and relates his vivid memories about many of his life experiences as a child, as a Marine in Vietnam, and as an FBI agent fighting to protect our country against evil. This former G-man also tells some fascinating tales about the members of his own family, and he is not afraid to speak about his faith as a Christian.
Although the American Revolution ended in 1783, tensions between the United States and Britain over disruptions to American trade, the impressment of American merchant sailors by British ships, and British support of Native American resistance to American expansion erupted in another military conflict nearly three decades later. Scarcely remembered in England today, the War of 1812 stood as a veritable "second war of independence" to the victorious Americans and ushered in an extended period of peaceful relations and trade between the United States and Britain. This major reference work offers a comprehensive day-by-day chronology of the War of 1812, including its slow build-up and aftermath, and provides detailed biographies of the generals who made their marks.
AN NPR BEST BOOK OF THE YEAR • Two teenagers, in love and insane, journey across the United States in this Bonnie and Clyde–like adventure, pursuing a warped American dream, where Elvis is still king and the corn dog is the “backbone of this great country.” “There is a typo on page 14. Other than that, this book is perfect.” —Bill Callahan “He told her he was a one-woman man and she was it for him. Teal said that was good because he was it for her. It and It. Both of them were It.” Kody Rawlee Green is stuck in juvie. Tella “Teal Cartwheels” Carticelli is packing her bags for Rome--on the orders of her parents, who want her as far from Kody as possible. But teenage love is too strong a force for the obstacles of reality. And the highway beckons. Leaving their abusive pasts behind them in Jersey, Kody and Teal set off on a cross-country road trip equal parts self-destruction and self-discovery, making their way, one stolen car at a time, toward bigger, wider, bluer skies. Along the road, of course, there’s time to stop at Graceland, classic diners, a fairgrounds that smells of “pony shit and kettle corn," and time for run-ins with outsize personalities like the reincarnated Grand Canyon tour guide Dead Bob and the spurious Montana rancher Bill Gold. On their heels, all the while, is Teal’s brother, Neil Carticelli, who’s abandoned his post in the navy to rescue the sister he left behind. But does she really need saving? These all too American tropes find new expression in Bud Smith’s own freewheeling prose—and in Rae Buleri’s original illustrations—filling Teenager with humor, poetry, and a joy that’s palpable in every unforgettable sentence. A VINTAGE ORIGINAL
Focuses on the activists in three of the "most dramatic, sustained" social movements of the twentieth century: the labor, civil rights, and antiwar movements. Provides an overview and brief history of each of these movements. Activists in each of these movements recall the courage needed to stand up to resistance from the police and the government (from the FBI to Congress and the White House), and the struggle to overcome violence and accusations of treachery and subversion.
If you have a small business, you’ll love the Google tools that are available at little or no cost. Google Business Solutions All-in-One For Dummies shows you how to use them all! Eight self-contained minibooks cover Google Apps, Google search tools for business, highlighting your business, creating a Web site with Google Sites, Google tools for your site, Google Ads and Analytics, securing business information, and getting noticed with Google Gadgets. As if that wasn’t enough, there’s a Google AdWordsTM gift card worth $25 inside the book, too! Get e-mail, calendar, online documents and records, and more, free in Google Apps Provide directions to your business, reviews, access to products and services, and even coupons online with Google Maps and Google Base Use Google Docs, Checkout, and other tools to give your site all the e-commerce features Track traffic and get advertisers with Google Ads and Analytics Choose tools to keep your e-mail, servers, computers, and files safe Create gadgets that promote your business and add value to your site Learn the secrets of search engine optimization the Google way You’ll also find out how to use coupons effectively, how to keep e-mail and instant messaging safer, and how to make the most of Google AdWords. Google Business Solutions All-in-One For Dummies really DOES have it all!
The setting is a Massachusetts mill town in the months leading up to Pearl Harbor. Events in North Eliot revolve around a small variety store operated by Dora Brennan and her husband. The Brennans have a son, Freddie, from whose 10-11-year-old perspective some of the foibles and more serious transgressions of the adults around him are viewed. In one instance, he accidently views his cousins wife nude on a bed with a man she met only hours before. He manages a stealthy retreat and keeps the discovery to himself. One of the major disappointments of Freddie's young life comes when one of the mills in town sells at auction all of the houses it owns on two streets. Freddie is devastated when his parents have insufficient resources to follow through on plans to buy a building in which to combine
In Turning Two, Bud Harrelson delivers a team memoir as he takes fans through the early seasons, sudden success, lean years, and return to glory. Only one man, Harrelson, can say he was in uniform for both New York Mets world championships: as the shortstop who anchored the infield of the 1969 "Miracle Mets" and then as the third-base coach for the storied 1986 team. Born on D-day 1944, the Alameda County, California, native made his Major League debut with the Mets in 1965. At 147 pounds he was the team's Everyman--a Gold Glove, All-Star shortstop who won the hearts of fans with his sparkling defensive skills and trademark brand of gritty, scrappy baseball. Harrelson recalls how the gentle yet firm guidance of manager Gil Hodges shaped a stunning success story in ‘69. Bud remembers the game's legends he played with and against, including Hall of Famers Tom Seaver, Nolan Ryan, Roberto Clemente, Bob Gibson (against whom he compiled a .333 career batting average), and his idol, Willie Mays--Harrelson's teammate on the 1973 "Ya Gotta Believe" team. Harrelson writes of his famous fight with Pete Rose in the playoffs that autumn as the Mets upset the Cincinnati Reds to win the National League pennant and squared off against the mighty Oakland A's in a dramatic seven-game World Series. After retiring as a player, Bud returned to Shea Stadium as Davey Johnson's third-base coach in 1985 and waved Ray Knight home for the winning run in the unforgettable Game 6 of the 1986 World Series. Harrelson takes us in the dugout and on the field as he tells thrilling tales from his career and speaks candidly of the state of the game today. Turning Two is the ideal souvenir from the first half-century of the New York Mets--and from the pre-steroid era when players played the game the right way and did the little things to help their teams win. Bud Harrelson in Turning Two On Gil Hodges "Hodges accomplished his goal with compassion and a gentle hand and attained discipline simply by being such an imposing physical specimen. He rarely lost his temper, but on the few occasions that he did, you can bet he got our attention." On Battling at the Plate "I have always said I'll take God to three-and-two and take my chances. I might foul two off before He gave me ball four." On 1969 "Torre hit a smash to me at short and I'm thinking, Don't screw up the throw; don't rush it. I knew I could catch it. I just wanted to be sure to make a good, firm throw right at the chest of Al Weis at second base. I tossed it to Weis and he turned it over to Clendenon at first for the double play and we had won the Mets' first title. We were the first champions of the National League East." On Playing with Willie Mays "I reached up to catch the ball and as I did, I stepped on Willie's foot. Oh, no! ‘Hey, Pee Wee, what are you doing out here?' he squealed. ‘I didn't hear anything,' I said. ‘I don't call for the ball,' he said. ‘Well,' I said, ‘if you don't want to get stepped on again, you better start calling for it.' The next time he was in center field and there was a pop fly, he called for it." On Tom Seaver to M. Donald Grant "Mr. Grant, you know why we're doing so well? See that little guy in the corner over there"--and he was pointing right at me--"that guy whose salary you cut? He's the reason we're winning." On Game 6 "I leaned over to Mitchell and reminded him to be alert and be ready to take off if Stanley threw one in the dirt.
This book shows, for the first time, how modern biotechnology grew out of this century's hopes for a new relationship between biology and engineering. Long before recombinant DNA, these promised a new kind of technology. By exploring the rich and surprisingly overlooked complex of prophesies, industrial and scientific development and government programs, the book sheds new light on the expectations now held for biotechnology. A world-wide view, covering developments, not just in America but also in Europe and Japan, uncovers surprising links. This makes possible a coherent story to supersede the historical notes which have been available until now. This first history of biotechnology provides a readable and challenging account that will appeal to anyone interested in the development of this key component of modern industry.
A comprehensive framework for effective real-world instructional design Mastering the Instructional Design Process provides step-by-step guidance on the design and development of an engaging, effective training program. The focus on core competencies of instructional system design helps you develop your skills in a way that's immediately applicable to real-world settings, and this newly updated fifth edition has been revised to reflect the new IBSTPI Competencies and Standards for Instructional Design. With a solid foundation of researched and validated standards, this invaluable guide provides useful insight and a flexible framework for approaching instructional design from a practical perspective. Coverage includes the full range of design considerations concerning the learners, objectives, setting, and more, and ancillaries include design templates, PowerPoint slides, lecture notes, and a test bank help you bring these competencies to the classroom. Instructional design is always evolving, and new trends are emerging to meet the ever-changing needs of learners and exploit the newest tools at our disposal. This book brings together the latest developments and the most effective best practices to give you a foolproof framework for successfully managing instructional design projects. Detect and solve human performance problems Analyze needs, learners, work settings, and work Establish performance objectives and measurements Deliver effective instruction in a variety of scenarios Effective training programs don't just happen. Instructional design is a complex field, and practitioners must be skilled in very specific areas to deliver a training program that engages learners and makes the learning 'stick.' Mastering the Instructional Design Process is a comprehensive handbook for developing the skillset that facilitates positive training outcomes.
Save time and money with Google's revolutionary new phone system Google Voice combines existing phone lines, e-mail, and Web access into one central communication channel. Tech industry watchers expect it to give Skype some serious competition, yet little information is available on this new Google service. Google Voice For Dummies is the first and only book on Google's breakthrough new offering and provides essential information for individuals and businesses who want to take advantage of this exciting new technology. Google Voice is expected to have a major impact on telephony and to offer major cost savings for individuals and businesses This guide focuses on an in-depth understanding of setting up and using Google Voice and how to integrate it with other Google services, including Gmail, Google Chat, and Google Talk Discusses managing Google Voice within organizations and examines key concerns for business, schools, government, and other kinds of organizations Explains how Google Voice connects with the many phone options currently available and how to move toward an optimized and inexpensive, yet flexible and powerful phone environment The book is supported by news and updates on www.gvDaily.com, the leading Google Voice question and answer site created by authors Bud E. Smith and Chris Dannen Google Voice For Dummies supplies much-needed information on this free and exciting technology that the New York Times has called revolutionary.
Explaining how going green can pay for itself, Green Computing: Tools and Techniques for Saving Energy, Money, and Resources ties the green agenda in IT to the broader corporate agenda in risk management, brand management, and reputation management. Written by a leading author in the IT field, this authoritative reference provides easy access to qu
Learn about the ghosts that haunt Louisiana’s capital city in this collection of spooky stories and photos . . . With yellow fever, Civil War battles, murders, and tragic accidents staining its history, it is no wonder that Baton Rouge is rife with tales of ghostly visitors. Highland Road has had so many reports of Civil War soldier sightings that the local police department sent out an officer to track one down. Spirits crowd about in the stately grounds of the Magnolia Mound and Old Cottage Plantations, the Old State Capitol building and the new, and even the USS Kidd. Unlikely spots like the Guaranty Income Life and Broadcast Building have plenty of hair-raising stories of their own; the cafeteria used to be a morgue. Now you can explore the Red Stick’s eerie past with paranormal investigator Bud Steed—as he uncovers the city’s most chilling tales.
This study is an outgrowth of our interest in the history of modern chemistry. The paucity of reliable, quantitative knowledge about past science was brought home forcibly to us when we undertook a research seminar in the comparative history of modern chemistry in Britain, Germany, and the United States. That seminar, which took place at the University of Pennsylvania in the spring of 1975, was paralleled by one devoted to the work of the "Annales School". The two seminars together catalyzed the attempt to construct historical measures of change in aspects of one science, or "chem ical indicators". The present volume displays our results. Perhaps our labors may be most usefully compared with the work of those students of medieval science who devote their best efforts to the establish ment of texts. Only when acceptable texts have been constructed from fragmentary and corrupt sources can scholars move on to the more satisfying business of making history. So too in the modern period, a necessary pre liminary to the full history of any scientific profession is the establishing of reliable quantitative information in the form of statistical series. This volume does not offer history. Instead it provides certain element- indicators -- that may be useful to individuals interested in the history of American chemistry and chemical industry, and suggestive for policy.
The Watts Towers of Simon Rodia are one of the unique treasures of Los Angeles and the product of one man's obsession. Rodia, a poor Italian immigrant, settled in a sleepy railway junction south of downtown in 1921 and spent the next thirty-four years single-handedly assembling a frenzy of shapes and color. Rising to one hundred feet, the towers were built without machine equipment, scaffolding, bolts, rivets, welds - or plans!" "Bud Goldstone, who knew Rodia personally, and Arloa Paquin Goldstone have worked to preserve the towers since 1959. They tell the exciting story of how the towers were first rescued from demolition by the City of Los Angeles itself and then saved from natural and man-made disasters. They present new biographical information about Rodia and his innovative techniques and discuss the towers as art, as architecture, and as a singular expression of urban culture in Southern California."--Page 4 of cover.
Death by Design: must reading for teenagers and everyone who has ever been one! Science-sleuths Adam and Rachel Fuller discover an apparent auto accident and call in the police. In the minutes before the police arrive, they discover unusual evidence that suggests a murder was committed. Rachel's photographic memory and Adam's skills at constructing crime theories peel away the layers obscuring the murderer. A long shot DNA match provides a clue. But in the process of identifying the killer, the siblings become enmeshed in a terrorist plot to blow up famous Paris monuments on New Year's Eve. Learn science, geography and history in this fast paced mystery! "The place descriptions are vivid and memorable. During their journeys, the Fullers deal with complex moral dilemmas." Saskia Hilton, author, Practical Pediatric Radiology, and San Diego Police Award of Honor recipient for assisting detectives with child abuse issues. "High schoolers Adam and Rachel Fuller put their sciencesleuthing skills to work solving murders and thwarting international terrorists as the author puts a modern spin on the murder mystery classic." Andy Rathbone, author of Vista for Dummies and over 40 other books.
The author sets the discovery and use of penicillin in the broader context of social and cultural changes across the world. He examines the drug's contributions to medicine and agriculture, and investigates the global spread of resistant bacteria as antibiotic use continues to rise.
(Artist Transcriptions). Known for his innovative technique and sheer intensity, Bud Powell was one of the finest bop pianists of the 1940s-60s. This folio features note-for-note transcriptions of his performances of nine tunes his own compositions and standards. Includes: April in Paris * Danceland * Get Happy * It Could Happen to You * Oblivion * Parisian Thoroughfare * So Sorry Please * Tempus Fugit * Un Poco Loco. Also contains a biography and discography.
A practical approach to the modelling and computation of real-world systems. Multibody dynamics, planar and spatial modelling, and numerical methods are all pursued to obtain information about the behaviour of various dynamical systems. Each study presents the method of modelling and the ensuing differential equations governing the system behaviour. Integration of the equations yields results which are carefully discussed and which indicate how useful information may be obtained from the study. The studies include planar mechanisms, heavy equipment, automobile crash simulation and a spatial planetary system example.
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