Develop a library staff training program that really works! To stay on top of the lightning-fast changes in the library field and provide your patrons with the best service possible, you need to establish and sustain an effective program for training your staff. The Practical Library Trainer examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administrator’s perspective. Bruce E. Massis, author of The Practical Library Manager (Haworth), addresses the essential issues of how to develop a strong program of continuous instruction, including customer service, reporting, recruitment, and retention of staff. The book focuses on the integration of staff training as a blended activity instead of an intervention, quelling the notion of training as an “add-on” to existing staff duties. The current information-rich environment provides your patrons with an abundance of resources to choose from for their research needs. But they can’t do it alone-they need direction from a knowledgeable librarian who can recognize the pedigree, currency, and validity of licensed resources, particularly those available through electronic means. The Practical Library Trainer uses the goal of long-range customer service as a starting point, emphasizing the return on investment possibilities from blended training methods as a key to meeting your patrons’ high expectations of service. The book also provides examples from outside the library community to demonstrate the importance of training on a non-library setting and looks at future training issues. The Practical Library Trainer examines: types of staff training (formal, informal, employer-provided, qualifying, skill improvement) strategies for recruiting and retaining a staff blended learning e-training in-house training how to use professional conferences as continuing education opportunities how to evaluate your training program a sample of an “anywhere, anytime” education and training program and much more! The Practical Library Trainer is an important resource for making sure your patrons get the most from your library—and your staff.
The Challenges to Library Learning: Solutions for Librarians is an insightful volume that offers a practical philosophy of engagement that can be used to meet the growing challenges facing librarians, including staffing shortages, depleted or eliminated training budgets, longer hours, greater workloads, and rapidly-changing technology, hindering the ability—and willingness—of employees to continue job education in library sciences. With three decades of experience as a library administrator, author Bruce E. Massis details an effective plan for inspiring initiative in the learner to pursue a goal-oriented and individualized approach to learning – helping the library to become more efficient, productive, and user-centered. Topics discussed include overcoming staff disengagement, accepting e-learning as a routine learning model, teaching and measuring information literacy training, creating a flexible alternative staffing model, the Community of Learning Program (CLP) for library staff, and the details of creating and implementing a training program. The Challenges to Library Learning: Solutions for Librarians is a vital and practical resource for anyone actively involved or pursuing a career in library administration.
Examine the nuts and bolts of successful management in today’s rapidly evolving libraries! This book is an essential primer for new library managers and directors. In addition to providing an overview of the practical aspects of management, it is a vital reference tool for managing your library and its staff. The Practical Library Manager’s informative text and comprehensive bibliographies of print and electronic resources can guide you to solutions to the issues that every fledgling library manager must deal with upon appointment. While there are many publications on library management, The Practical Library Manager is one of very few to focus on the practical issues of staffing and the importance of continuous staff training. Also, unlike other books on the subject, this book features a chapter that points you to relevant management texts originally written for the corporate world rather than the library profession. The Practical Library Manager is the perfect single source to help you: understand the challenges of staffing your library and training your staff explore new technology’s impact on library workers and evaluate training programs to help them keep up ensure that your staff has the core competencies they’ll need in the current climate build a “virtual library” decide whether your library should join a consortium and much more! In the words of the author: “Today, the most successful libraries in the country are those addressing the needs of both external and internal customers. However, it takes more than technology to change the working relationship between the institution and its customer. The guiding force for change must include a strong and respectful relationship between the library manager and staff. Much of what is written in this book can assist the fledgling manager in creating an environment of trust, teamwork, and respect.”
With the help of this indispensable resource, librarians can now easily find reading material in alternative formats for patrons who require them in non-native languages. Interlibrary Loan of Alternative Format Materials is a core resource for librarians that explains how and where to interlend braille, audio, and large print materials in a variety of languages. This sourcebook contains detailed descriptions of libraries around the world that are willing to interlend materials according to a world-wide survey conducted by the International Federation of Library Associations’Section of Libraries for the Blind. In addition to providing a list of 29 libraries that interlend alternative materials, this book also provides librarians with the most current research into this area of library work with essays written by noted experts in the field. As populations shift rapidly all over the world, librarians need to develop an awareness of where alternative format materials in foreign languages can be found. Interlibrary Loan of Alternative Format Materials simplifies such a search by providing an accurate list, broken down by continent and by country, of specific interlending information for 29 countries. Librarians serving print-impaired readers, reference librarians, interlibrary loan librarians, organizations and social service institutions serving the blind, and national libraries will find a wealth of helpful ideas for providing alternative format materials in a variety of languages to their patrons. By taking advantage of these free interlibrary loan opportunities, librarians can expand the materials available to their print-impaired patrons, without straining their budgets. Interlibrary Loan of Alternative Format Materials includes a detailed list of the availability of materials from nations in Western Europe and Asia, interlibrary loan implications and procedures, and sample interlibrary loan forms that can be duplicated. Special topics covered include sharing of materials for the blind and visually handicapped in Canada, some solutions to current problems with interlending audiovisual materials, IFLA interlibrary loan and document supply resolutions, and the international interlibrary loan system at the U.S. Library of Congress.
Library work often involves coordinating projects with many tasks and many stakeholders where cost and time limitations can be seen as opportunities. Effective project management is worth learning! This book provides library staffers at every level--whether in public, academic, school or special libraries--with the basic tools of project management so that they can gain confidence and an expectation of success. Part I covers the terminology, the philosophy, the resource management and the return on investment of project management. Part II introduces the basics of the methodology designed by the Project Management Institute. Part III discusses practical techniques for specific types of library projects, gives an introduction to agile management, features success stories in library project management and describes available software. The book includes many examples of project management. Instructors considering this book for use in a course may request an examination copy here.
Develop a library staff training program that really works! To stay on top of the lightning-fast changes in the library field and provide your patrons with the best service possible, you need to establish and sustain an effective program for training your staff. The Practical Library Trainer examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administrator’s perspective. Bruce E. Massis, author of The Practical Library Manager (Haworth), addresses the essential issues of how to develop a strong program of continuous instruction, including customer service, reporting, recruitment, and retention of staff. The book focuses on the integration of staff training as a blended activity instead of an intervention, quelling the notion of training as an “add-on” to existing staff duties. The current information-rich environment provides your patrons with an abundance of resources to choose from for their research needs. But they can’t do it alone-they need direction from a knowledgeable librarian who can recognize the pedigree, currency, and validity of licensed resources, particularly those available through electronic means. The Practical Library Trainer uses the goal of long-range customer service as a starting point, emphasizing the return on investment possibilities from blended training methods as a key to meeting your patrons’ high expectations of service. The book also provides examples from outside the library community to demonstrate the importance of training on a non-library setting and looks at future training issues. The Practical Library Trainer examines: types of staff training (formal, informal, employer-provided, qualifying, skill improvement) strategies for recruiting and retaining a staff blended learning e-training in-house training how to use professional conferences as continuing education opportunities how to evaluate your training program a sample of an “anywhere, anytime” education and training program and much more! The Practical Library Trainer is an important resource for making sure your patrons get the most from your library—and your staff.
The Challenges to Library Learning: Solutions for Librarians is an insightful volume that offers a practical philosophy of engagement that can be used to meet the growing challenges facing librarians, including staffing shortages, depleted or eliminated training budgets, longer hours, greater workloads, and rapidly-changing technology, hindering the ability—and willingness—of employees to continue job education in library sciences. With three decades of experience as a library administrator, author Bruce E. Massis details an effective plan for inspiring initiative in the learner to pursue a goal-oriented and individualized approach to learning – helping the library to become more efficient, productive, and user-centered. Topics discussed include overcoming staff disengagement, accepting e-learning as a routine learning model, teaching and measuring information literacy training, creating a flexible alternative staffing model, the Community of Learning Program (CLP) for library staff, and the details of creating and implementing a training program. The Challenges to Library Learning: Solutions for Librarians is a vital and practical resource for anyone actively involved or pursuing a career in library administration.
This guide provides a listing and description of publishers and distributors of large print books (in 12 point type or larger) available in 15 countries. The listings are arranged alphabetically by country and an abstract for each country includes specific information. Designed to be used by librarians and reference persons in their respective countries, the costs of titles are presented in native currencies. The countries included in the guide are: Australia, Austria, Canada, Denmark, France, Federal Republic of Germany, Greenland, Holland, Italy, Japan, Norway, South Africa, Sweden, Switzerland, and United Kingdom. In certain instances there are no large print producers in a particular country, but there are distributors who sell large print materials acquired elsewhere. Since these distributors are the only direct points of purchase for large print, they are included in the guide. A ready-reference directory, also arranged by country, provides information on all of the publishers and distributors mentioned in the main text. Appendices provide names and addresses of additional publishers in the following countries who have published at least one large print title: Denmark, Federal Republic of Germany, Japan, and Sweden. A selected bibliography of materials used in researching this project is included. (THC)
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