What if the problem is you? For organizations just preparing to begin a continuous-improvement (CI) journey, the behaviors of the leadership must transform dramatically for the Lean toolkit to succeed. Many organizations invest in training colleagues about the power of the tools but fail to address the behavior and mindset of the leadership. Unfortunately, misaligned leadership behaviors will counteract any culture change that is attempted simply by pushing the use of Lean tools. This book outlines a comprehensive set of leadership principles that must be understood and modelled by the leadership before the CI Journey can effectively begin. This book organizes these leadership principles into a framework of a conceptual model called the "Three Spaces of Lean Transformation." The model suggests that these spaces of Trust, Change, and Continuous Improvement must be consciously shaped, developed, and maintained by the organizational leadership if a continuous improvement culture change succeeds. This book organizes a set of leadership principles -- that supports the culture change -- into each of these three spaces. The book is written in the first-person narrative and maintains a mentoring format. This book is for professionals at the very beginning of an intimidating Lean journey and with very little background or formal Lean training. Although these leadership principles are framed in the approach of being necessary to support an innovation culture change, the principles are, in fact, those necessary to support effective employee engagement. In addition, this set of leadership principles, if modeled consistently by the leaders, will create an organizational culture that will attract and retain great employees. These principles form the strong leadership foundation that must be established in organizations where, previously, many of the leadership behaviors were contrary to what is required by a "Lean" organization. The proper adoption of these leadership principles by an organization will support the long-term success of the Lean journey, and that this will enable a lasting, not a temporary, change to a continuous improvement culture.
Explaining why accountability for corporate crime is rarely imposed under the present law, this text proposes solutions that would help to extend responsibility to a wide range of actors. It develops an Accountability Model under which the courts and corporations work together to achieve accountability across a broad front.
An outline of the main forms of educational tourism, discussing their growth and resulting impacts and management issues from a holistic perspective. Using case studies, the author argues that without adequate research and management the potential impacts and benefits of educational tourism will not be maximized. The text highlights the need for collaboration between both the tourism and education industry to manage the growth and issues relevant within educational tourism adequately.
This book places spatial data within the broader domain of information technology (IT) while providing a comprehensive and coherent explanation of the guiding principles, methods, implementation and operational management of spatial databases within the workplace. The text explains the key concepts, issues and processes of spatial data implementation and provides a holistic management perspective.
Cartel regulation is a prime element of competition policy and an essential means of minimising the adverse effects of cartel activity on economic welfare. However, effective cartel regulation poses distinct challenges for governments, competition authorities and commentators across the globe. In Australian Cartel Regulation, leading competition law experts Caron Beaton-Wells and Brent Fisse reflect on developments in anti-cartel law in Australia over the last 30 years. They provide a comprehensive account of the current law on cartels as well as discussing key issues that may arise in the future. This definitive volume not only identifies the practical and theoretical issues, but also recommends workable solutions, and does so with the benefit of comparative analysis of the anti-cartel laws of major overseas jurisdictions. Many of the issues identified and discussed in Australian Cartel Regulation are common to any scheme designed to regulate cartel conduct.
More Tales From Aggieland, a compelling collection of stories and anecdotes compiled by Zwerneman, who has covered the Aggies for a decade, offers readers insight and plenty of humor on a wide range of A&M sports and events, including Parker's splendiferous leap. On the heels of Zwerneman's successful Game of My Life: 25 Stories of Aggies Football, More Tales from Aggieland relates entertaining narratives from athletes over the decades who dearly love Texas A&M and also reveals intriguing stories to the Aggies faithful. For example, read about the recent discovery, deep in the bowels of Kyle Field, of a long-lost Sugar Bowl trophy, an elegant momento from A&M football's lone national championship season in 1939. People had their minds on things other than athletics, said Jim Sterling, a member of the 1939 team--speaking of the Great Depression and the impending world war, and why the trophy probably was lost in the first place. Now, from out of the dungeons of old Kyle, that sterling silver reminder of A&M football's most glorious day is basking in the light of Aggieland once again. Read about this and other fascinating and often fun chronicles from Texas A&M sports in More Tales from Aggieland.
Now you can master the art of foreign exchange trading While most currency trading and foreign exchange books focus on international finance theory or simplistic chart-based strategies, The Art of Currency Trading is a comprehensive guide that will teach you how to profitably trade currencies in the real world. Author Brent Donnelly has been a successful interbank FX trader for more than 20 years and in this book, he shares the specific strategies and tactics he has used to profit in the forex marketplace. The book helps investors understand and master foreign exchange trading in order to achieve sustainable long-term financial success. The book builds in intensity and depth one topic at a time, starting with the basics and moving on to intermediate then advanced setups and strategies. Whether you are new to currency trading or have years of experience, The Art of Currency Trading provides the information you need to learn to trade like an expert. This much-needed guide provides: an insider’s view of what drives currency price movements; a clear explanation of how to combine macro fundamentals, technical analysis, behavioral finance and diligent risk management to trade successfully; specific techniques and setups you can use to make money trading foreign exchange; and steps you can take to better understand yourself and improve your trading psychology and discipline. Written for currency traders of all skill levels, international stock and bond investors, corporate treasurers, commodity traders, and asset managers, The Art of Currency Trading offers a comprehensive guide to foreign exchange trading written by a noted expert in the field.
Apply your project management skills to the unique challenges of information technology (IT) projects with strategies developed in the field by experienced IT project managers. Discover critical success factors and hidden risks?and get proven, cost-effective solutions.This book addresses all areas of IT project management: hardware, software, systems integration, and human resources. In addition, the book addresses the role of the project manager at each phase of the project life cycle and helps you to gain the foundation, experience, techniques and tools to manage each stage of your project. You will learn techniques to set goals tied directly to stakeholder needs, get the most from your project management team and utilize project management tools to get work done on time and within budget.Designed for both new and veteran project managers, this book extends traditional project management concepts into the IT arena. You?ll gain an understanding of the strategies and skills necessary to manage IT projects of any size.
From Pulitzer Prize winner Brent Staples, an evocative memoir that poses universal questions: Where does the family end and the self begin? What do we owe our families, and what do we owe our dreams for ourselves? What part of the past is a gift and what part a shackle? For Brent Staples there is the added dimension of race: moving from a black world into one largely defined by whites. The oldest song among nine children, Brent grew up in a small industrial town near Philadelphia. First a scholarship to a local college and then one for graduate study at the University of Chicago pulled him out of the close family circle. While he was away, the industries that supported the town failed, and drug dealing rushed in to fill the economic void. News of arrests and premature deaths among Brent's childhood friends underscored the precariousness of his perch in a world of mostly white achievers. A younger brother became a cocaine dealer and was murdered by one of his "clients." His death propelled Brent into a reconsideration of his childhood and coming-of-age that offers vivid portraits of family and place, of values that supported and pressures that tore apart, of the appeal and pain of entering a predominantly white world, and of the strengths and vulnerabilities of the black world he grew away from.
Unbeatable is the uplifting story of the 2018 West Allegheny High School boys soccer team and the season that culminated with a Pennsylvania state soccer championship, the first in program history. The story focuses on the journey of the “Magnificent Seven” senior class, and the team that shared a magical 2018 season. This is a group of boys that have shared a close friendship since the 1st grade, and some even longer. A group that is more than just teammates on the field, they are friends and brothers off of it. We highlight the ups and downs, and the challenges we faced in the early years. Unbeatable looks in depth at the families, the great wins, and the tough losses that we experienced over the years. We take a close look at the emotional games that put a stamp on a legendary 2018 soccer season. Unbeatable is a fun, positive, and uplifting look at this unexpected journey.
This intimate true account of Americans at war follows theepic drama of an unlikely group of men forced to work together in the face of an increasingly desperate enemy during the final year of World War II. Sprawling across the Pacific, this untold story follows the crew of the newly-built "vengeance ship" USS Astoria, named for her sunken predecessor lost earlier in the war. At its center lies U.S. Navy Captain George Dyer, who vowed to return to action after suffering a horrific wound. He accepted the ship's command in 1944, knowing it would be his last chance to avenge his injuries and salvage his career. Yet with the nation's resources and personnel stretched thin by the war, he found that just getting the ship into action would prove to be a battle. Tensions among the crew flared from the start. Astoria's sailors and Marines were a collection of replacements, retreads, and older men. Some were broken by previous traumatic combat, most had no desire to be in the war, yet all found themselves fighting an enemy more afraid of surrender than death. The reluctant ship was called to respond to challenges that its men never could have anticipated. From a typhoon where the ocean was enemy to daring rescue missions, a gallant turn at Iwo Jima, and the ultimate crucible against the Kamikaze at Okinawa, they endured the worst of the final year of the war at sea. Days of Steel Rain brings to life more than a decade of research and firsthand interviews, depicting with unprecedented insight the singular drama of a captain grappling with an untested crew and men who had endured enough amidst some of the most brutal fighting of World War II. Throughout, Brent Jones fills the narrative with secret diaries, memoirs, letters, interpersonal conflicts, and the innermost thoughts of the Astoria men—and more than 80 photographs that have never before been published. Days of Steel Rain weaves an intimate, unforgettable portrait of leadership, heroism, endurance, and redemption.
Compiled from 10 years of research, with chapters contributed by experts in the field, we demonstrate how tourism will benefit from applying a new paradigm found in mainstream psychology, termed here the ‘Cognitive Wave’.
Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more surprising: Being a Challenger seller isn’t enough. Your success or failure also depends on who you challenge. Picture your ideal customer: friendly, eager to meet, ready to coach you through the sale and champion your products and services across the organization. It turns out that’s the last person you need. Most marketing and sales teams go after low-hanging fruit: buyers who are eager and have clearly articulated needs. That’s simply human nature; it’s much easier to build a relationship with someone who always makes time for you, engages with your content, and listens attentively. But according to brand-new CEB research—based on data from thousands of B2B marketers, sellers, and buyers around the world—the highest-performing teams focus their time on potential customers who are far more skeptical, far less interested in meeting, and ultimately agnostic as to who wins the deal. How could this be? The authors of The Challenger Customer reveal that high-performing B2B teams grasp something that their average-performing peers don’t: Now that big, complex deals increasingly require consensus among a wide range of players across the organization, the limiting factor is rarely the salesperson’s inability to get an individual stakeholder to agree to a solution. More often it’s that the stakeholders inside the company can’t even agree with one another about what the problem is. It turns out only a very specific type of customer stakeholder has the credibility, persuasive skill, and will to effectively challenge his or her colleagues to pursue anything more ambitious than the status quo. These customers get deals to the finish line far more often than friendlier stakeholders who seem so receptive at first. In other words, Challenger sellers do best when they target Challenger customers. The Challenger Customer unveils research-based tools that will help you distinguish the "Talkers" from the "Mobilizers" in any organization. It also provides a blueprint for finding them, engaging them with disruptive insight, and equipping them to effectively challenge their own organization.
This text details an approach through a framework which should help schools to meet the dynamic conditions of the 21st century while responding to late-1990s pressures and demands.
Building communicate. Stained glass windows, high altars, multi-purpose worship/gymnasium spaces, Plexiglas pulpits, padded pews--these and all other architectural elements say something about a congregation's theology and mission. They point to a faith community's beliefs about worship, identity, purpose, and more. From the stark simplicity of a Quaker meetinghouse to the splendor of a Romanesque Revival building, sacred spaces speak loudly. What they say can either reinforce a congregation's mission or detract from it. Holy Places is designed to be used by congregations who are involved in or are contemplating work on their facilities. This could include renovation, remodeling, expansion, or building. No matter how extensive the project, approaching the work with mission at the forefront is the key to having a final result that strengthens the congregation's ministry. The process outlined in this book--discern, decide, do--lets congregations begin where they are and provides the help they need to move to the next level.
The Leader’s Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring – such as how to structure a session – as well as core content on: · The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming · The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching · The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring. Written in the no-nonsense and engaging style of the other Leader’s Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance. 'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages social interaction and a focus on human relationships at work. That’s what new generations expect and respect.' Laurent Choain, Chief People & Communication Officer, Mazars Group 'It’s not always easy for managers to recognise what real coaching is, let alone its value. This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.' Ian Johnston, Chief Executive, Dubai Financial Services Authority
Rhinology and Allergy: Clinical Reference Guide is a portable reference guide that fills the void of an easy-to-read, concise, but comprehensive book encompassing all aspects of rhinology and allergy. Each chapter follows a uniform outline to facilitate quick review of a topic, and the comprehensive nature of each chapter provides depth. This clinically relevant resource is organized into seven sections that are broken down into their most important and fundamental parts by chapter, including the History of Rhinology; Embryology, Anatomy, and Physiology; Evaluation and Diagnosis; Sinonasal Diseases; Surgical Management of Sinonasal Disease; Allergy; and Surgical Management of Skull Base Disorders. As a review book, it is ideal for residents in training and those preparing for board and in-service training examinations as well as medical students looking for a "deeper dive" into the world of rhinology. However, it is also excellent for the practitioner who wants to get a succinct update on the latest, cutting-edge knowledge in rhinology, allergy, and endoscopic skull base surgery. The information is authored by a collection of "who's who" of modern rhinology. Formatted like the bestselling "Pasha" (Otolaryngology-Head and Neck Surgery) pocket guide, this text provides a condensed amount of high-yield information with a multidisciplinary approach to bring a broader range of insight into complex clinical challenges.
This book continues the riches of two highly praised previous volumes, Voices from the Negro Leagues interesting...solid--MultiCultural Review) and The Negro Leagues Revisited (wonderful--Booklist/RBB; voluminous...top-notch--Public Library Quarterly). The players interviewed in this new book of interviews are Bill Bethea, John Scoop Brown, Paul Casanova, Jim Colzie, Bunny Davis, Ross Davis, Clifford DuBose, Lionel Evelyn, Hubert Glenn, Herald Beebop Gordon, Raymond Haggins, J.C. Hartman, Joe Henry, Carl Holden, Vernell Jackson, Clarence Jenkins, Ernest Johnson, Thomas Johnson, Marvin Jones, Ezell King, Willie Lee, Larry LeGrande, William Little, Nathaniel McClinic, John Mitchell, Grady Montgomery, Bob Motley, Charley Pride, Mack Pride, Bill Sonny Randall, Henry Saverson, Eugene Scruggs, Willie Sheelor, Sam Taylor, Ron Teasley, James Way, Sam Williams, Walter Williams, and Willie Young. Photographs of the players and their teammates and complete-as-possible statistics supplement the interviews.
Never before has the so-called mainstream media shown such naked political bias as in the 2012 presidential election. In 2012 Barack Obama was narrowly reelected, with naked support from a liberal media desperate to hide his failures, trumpet his accomplishments, and discredit his GOP rivals. Bachmann, Perry, Cain, Gingrich, Santorum: one by one the media took them apart using hidden-camera exposés, innuendo from anonymous accusers, repetition of harmful sound bites, and irrelevant—even untrue—storytelling. As soon as Mitt Romney emerged as the Republican Party's nominee, the liberal media went to work in earnest. They repeated Obama's campaign caricatures that Romney terrified his family dog, enjoyed firing people, and was nothing more than a willing tool of wealthy radical-right extremists. The Washington Post published a 5,400-word "exposé" on the allegation that in 1965 he may have pinned down a boy and cut his hair. Those same Post readers were then treated to 5,500 words on Barack Obama's lifelong love of basketball. Unquestionably, 2012 was the year when the liberal news media did all in their power to steal the presidential election—and they arguably succeeded. Media Research Center Founder and President Brent Bozell and MRC Director of Media Analysis Tim Graham provide the dramatic and conclusive evidence to prove this point—and show conservatives how to put an end to the leftist media agenda threatening democracy itself.
This textbook presents a comprehensive analysis of organizational behavior in sport organizations from a practitioner's perspective. It covers issues related to managing employees and work teams as well as organizational structure and culture in sport. The book has four sections: Organizational Behavior in the Sports Industry, Getting to Know Employees and Volunteers of Sport Organizations, Work Groups and Teams, and Understanding the Organization. Each chapter begins with a practitioner interview describing a challenge that was overcome by their organization. That example is used to highlight applicable theories and interventions used in the industry. Additional examples or theories are discussed to provide students a broad picture of managerial issues in the sports industry and provide alternative approaches to intervention illustrated in the practitioner interview. The case studies offer the opportunity to practice and apply the ideas to real-world scenarios in the sports industry. Students using this book will gain an understanding of how managers and leaders apply theory to communicate with and engage employees to foster desired organizational cultures while being challenged to address common issues using cases and hypothetical situations.
From journalists Agnes Hooper Gottlieb and Henry Gottlieb, and Brent Bowers and Barbara Bowers, the acclaimed co-authors of 1,000 Years, 1,000 People, comes a new book that celebrates the reasons we’re proud to call America home—from jazz and the Gettysburg Address to baseball and the White Castle hamburger. Chock full of anecdotes and often surprising insights and historical information, 1,000 Things to Love About America is a smart, breezy, and unabashed love song to the good old U.S.A.
Orders from the General: Leadership Advice from a Two-Star General is a unique perspective on leadership and is a must read for those individuals who make leadership knowledge and self-improvement lifelong goals. Written in an easy-to-read style, the author provides military and nonmilitary leadership advice, often using positive and negative examples as reinforcement. The reader will be drawn to these examples and will quickly realize how these examples apply to their individual lives and careers. Using the very best of the “military mindset,” the reader will learn to rise above leadership challenges and to bridge the gap and apply these lessons to all fields and endeavors. The book contains “leadership tips,” which are a great way to consume the ideas of the book and can be used for years to come. An absolute must add to your leadership library.
Prepare for the challenging CySA+ certification exam with this money-saving, comprehensive study packageDesigned as a complete self-study program, this collection offers a variety of proven resources to use in preparation for the CompTIA Cybersecurity Analyst (CySA+) certification exam. Comprised of CompTIA CySA+ Cybersecurity Analyst Certification All-In-One Exam Guide (CS0-001) and CompTIA CySA+ Cybersecurity Analyst Certification Practice Exams (Exam CS0-001), this bundle thoroughly covers every topic on the exam.CompTIA CySA+ Cybersecurity Analyst Certification Bundle contains more than 800 practice questions that match those on the live exam in content, difficulty, tone, and format. The set includes detailed coverage of performance-based questions. You will get exam-focused “Tip,” “Note,” and “Caution” elements as well as end of chapter reviews. This authoritative, cost-effective bundle serves both as a study tool AND a valuable on-the-job reference for computer security professionals. •This bundle is 25% cheaper than purchasing the books individually and includes a 10% off the exam voucher•Written by a team of computer security experts•Electronic content includes 800+ practice exam questions and secured PDF copies of both books
A Real- Time Approach to Process Control provides the reader with both a theoretical and practical introduction to this increasingly important approach. Assuming no prior knowledge of the subject, this text introduces all of the applied fundamentals of process control from instrumentation to process dynamics, PID loops and tuning, to distillation, multi-loop and plant-wide control. In addition, readers come away with a working knowledge of the three most popular dynamic simulation packages. The text carefully balances theory and practice by offering readings and lecture materials along with hands-on workshops that provide a 'virtual' process on which to experiment and from which to learn modern, real time control strategy development. As well as a general updating of the book specific changes include: A new section on boiler control in the chapter on common control loops A major rewrite of the chapters on distillation column control and multiple single-loop control schemes The addition of new figures throughout the text Workshop instructions will be altered to suit the latest versions of HYSYS, ASPEN and DYNSIM simulation software A new solutions manual for the workshop problems
This is the text instructors and students turn to for up-to-date, practical information about how legal assistants can maximize the use of computers to do their work most effectively. Legal timekeeping and billing, case management and docket control software, litigation support software, and Internet legal/factual research are just some of the computer-related topics covered. The material also includes legal applications related to database management, word processing, spreadsheets and presentation graphics. Students will welcome the greatly expanded, hands-on tutorials in this edition. The text also examines the expanded role of new technologies, mobile computing, document management, security, ethics, the electronic courthouse and many other trends in legal computing.
As Brent Cassity stood at the gate of Leavenworth prison to voluntarily surrender his freedom for the next five years of his life, a million thoughts flooded through his mind. But, the one thought he couldn't push away is this: How did the thing I most feared...the one thing I told myself would never happen...happen to me? Nightmare Success is for the person who has lost hope, to show that a second chance is possible. Brent shares survival tools that helped him adapt to prison that can be used in everyday life for those who are stuck and fearful of continuing to step forward. There are business lessons shared about how to build a national company, and minefields to avoid. Brent coined the phrase, "Nightmare Success" because everything you want is on the other side of fear. What key will unlock the prison of your mind and set you free?
The ability to influence and communicate effectively with both colleagues and external partners is a crucial skill. This book is about the ability to influence people. Built around the authors' useful model, it will help you review and reflect upon how you perform as an influencer; and discuss and review skills, styles, approaches and techniques.
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