Brad Schultz follows the process of news production from the creation of story ideas to presentation on air, in television, radio & on the Internet. He also discusses issues facing producers, such as newsroom leadership, resource management & newsroom relationships.
A tight, dramatic NFL playoff game is exciting on its own, but two of the most dramatic in the same afternoon might result in the most compelling day in football history. This book is the first to capture the excitement and tension of December 23, 1972, when Pittsburgh played Oakland and Dallas met San Francisco in a pair of first-round playoff games that captivated millions. One game saw Dallas rally from three scores down in the fourth quarter, while the other featured the most famous ending in league history--the Immaculate Reception. This book details both high-stakes games as well as the historic season that led each team to the 1972 playoffs. Also covered are the men behind the miracles--some captured the moment to become heroes and legends, while others let success slip through their grasp. Two games, one afternoon, countless memories.
For the first time in forty years, the story of one of America's most maligned cities is told in all its grit and glory. With its open-armed embrace of manufacturing, Newark, New Jersey, rode the Industrial Revolution to great prominence and wealth that lasted well into the twentieth century. In the postwar years, however, Newark experienced a perfect storm of urban troublesùpolitical corruption, industrial abandonment, white flight, racial conflict, crime, poverty. Cities across the United States found themselves in similar predicaments, yet Newark stands out as an exceptional case. Its saga reflects the rollercoaster ride of Everycity U.S.A., only with a steeper rise, sharper turns, and a much more dramatic plunge. How Newark Became Newark is a fresh, unflinching popular history that spans the city's epic transformation from a tiny Puritan village into a manufacturing powerhouse, on to its desperate struggles in the twentieth century and beyond. After World War II, unrest mounted as the minority community was increasingly marginalized, leading to the wrenching civic disturbances of the 1960s. Though much of the city was crippled for years, How Newark Became Newark is also a story of survival and hope. Today, a real estate revival and growing population are signs that Newark is once again in ascendance.
Including more than 200 true, thought-provoking stories, this inspirational collection provides a fascinating glimpse into the world of unexplained phenomena and survival against overwhelming odds. A wide range of topics and circumstances is covered, including angelic interventions, surviving airplane crashes and cataclysmic natural disasters, medical miracles, amazing sea rescues, miracles on the highway, and near-death experiences. Remarkable stories include how a sky diver plummeted more than 4,000 feet and walked away with only a cut, how a mother and her children ride out a tornado atop an airborne mattress and survive, and how a group of dolphins rescued a swimmer from a shark attack.
Chronicles the story of the Erie Canal from its inception to today. One of the largest public works projects in American history, the Erie Canal inspired a nationwide transportation revolution and directed the course of New York and American history. When completed in 1825, the engineering marvel unlocked the Western interior for trade and settlement, boomtowns sprang up along the canal’s path, and New York City grew to be the nation’s most powerful center of international trade. Millions of people poured into New York (and some through it) to take advantage of the tremendous opportunities provided by the canal, influencing settlement and the social, political, and commercial landscapes of America. Produced in honor of the bicentennial of the beginning of construction of the canal, Enterprising Waters—a companion catalog to the New York State Museum’s exhibition of the same name—includes reproductions of objects and images from the collections of more than thirty-five different institutions and individual lenders. It also contains reproductions of fifty-nine works of art used in the companion exhibition “Art of the Erie Canal.” Themes of politics, engineering, commerce, life on the canal, and more are paired with full color images of artifacts, documents, and images to bring this unique American story to life, from its inception to today. “Enterprising Waters is, like the Erie Canal itself, an ambitious achievement. Its spectacular visual images vividly portray the waterway’s material world as well as its artistic legacy, while the accompanying text concisely covers two centuries of Erie Canal history. No matter how much, or how little, readers know already about New York’s artificial waterways, they can learn from (and enjoy!) this beautiful catalog.” — Carol Sheriff, author of The Artificial River: The Erie Canal and the Paradox of Progress, 1817–1862 “A fine presentation in words and images of the great project that inspired New York and the nation.” — Gerard Koeppel, author of Bond of Union: Building the Erie Canal and the American Empire
Many of the statistics you read about teenagers and faith can be alarming. Recent studies show that 40-50 percent of kids who are connected to a youth group throughout their senior year will fail to stick with their faith in college. As youth workers are pouring their time and energy into the students in their ministries, they are often left wondering if they’ve done enough to equip their students to carry their faith into adulthood. Fuller Youth Institute has done extensive research in the area of youth ministry and teenage development. In Sticky Faith, the team at FYI presents youth workers with both a theological/philosophical framework and practical programming ideas that develop long-term faith in teenagers. Each chapter presents a summary of FYI’s quantitative and qualitative research, along with the implications of this research, including program ideas suggested and tested by youth ministries nationwide. This resource will give youth pastors what they need to help foster a faith that sticks with all the teenagers in their group long after they’ve left the youth room.
Kuhn's Structure of Scientific Revolutions (1962) has been enduringly influential in philosophy of science, challenging many common presuppositions about the nature of science and the growth of scientific knowledge. However, philosophers have misunderstood Kuhn's view, treating him as a relativist or social constructionist. In this book, Brad Wray argues that Kuhn provides a useful framework for developing an epistemology of science that takes account of the constructive role that social factors play in scientific inquiry. He examines the core concepts of Structure and explains the main characteristics of both Kuhn's evolutionary epistemology and his social epistemology, relating Structure to Kuhn's developed view presented in his later writings. The discussion includes analyses of the Copernican revolution in astronomy and the plate tectonics revolution in geology. The book will be useful for scholars working in science studies, sociologists and historians of science as well as philosophers of science.
The decades of experience-based wisdom that Graupp, Steward and Parsons share will set you on a new path to a more joyful organization and the tangible results it will produce." Rich Sheridan, CEO, Menlo Innovations; author of Joy, Inc. and Chief Joy Officer "A fine book by skilled practitioners that integrates Kata and TWI, with Strategy Deployment in pursuit of an integrated management system. Well done, Skip, Brad and Patrick." Pascal Dennis, president, Lean Pathways Inc.; author of Lean Production Simplified, Andy & Me, Andy & Me and the Hospital, Getting the Right Things Done, and The Remedy "In this practical and engaging book, Patrick Graupp, Skip Steward, and Brad Parsons give a concise and extremely clear explanation of what systems thinking looks like in a healthcare setting. And they do so in a way that translates easily to any type of organization. Highly recommended!" Alan Robinson, co-author of Ideas Are Free and The Idea-Driven Organization Despite the vast library of knowledge on Lean tools and models, the majority of Lean implementations fail to sustain themselves over time for lack of a functioning management system. In turn, when organizations try to apply a prescribed, one-size-fits-all, management system they inevitably find that what works for others may not work quite as well in their unique situation. Putting the right pieces in the right places is the prime challenge for every organization and no two successful management systems will, or should, be the same. This book provides and examines core principles that must be in place for an organization to find what an effective management system should constitute for them. It outlines key elements and how they work together as a necessary system to achieve overall success. Based on their extensive experience with organizational development and hands-on leadership in policy deployment, TWI and Kata, the authors describe their own journey in helping organizations discover and develop systems that function like well-designed and smooth-running machines while capturing the humanistic aspects of the foundational skills that emphasize the inherent synergy of the system. Readers will learn to help their own organizations "connect the dots" between the various pieces of Lean methodology and effectively create their own management systems that ultimately fulfil customers’ needs and expectations.
#1 New York Times and #1 Wall Street Journal bestselling author Brad Thor delivers his most frightening and pulse-pounding thriller ever! After a CIA agent mysteriously dies overseas, his top asset surfaces with a startling and terrifying claim. There’s just one problem—no one knows if she can be trusted. But when six exchange students go missing, two airplane passengers trade places, and one political-asylum seeker is arrested, a deadly chain of events is set in motion. With the United States facing an imminent and devastating attack, America’s new president must turn to covert counterterrorism operative Scot Harvath to help carry out two of the most dangerous operations in the country’s history. Code-named “Gold Dust” and “Blackbird,” they are shrouded in absolute secrecy as either of them, if discovered, will constitute an act of war.
The world's preeminent word-of-mouth marketing experts demonstrate how in-person social networking, not online marketing, is the secret to soaring revenues.
Ignite Your Beacon is about uncovering truth, living with intention, and contributing your gifts to the world. It is "Tony Robbins meets Rich Mullins." It is a combination of a self-help and others-help book, an empowerment tool seeking to help individuals uncover potentially long-neglected tools and skills that were contained since birth, and encourage them to employ these skills in new and powerful ways. The book talks about dissembling fear one brick at a time, employing the deep drives that have composed the threads of your spirit from your youth, approaching life with courage on a daily basis, and experiencing the synergistic existence that is a natural by-product of helping others to do all of the above, as well. Most non-fiction books cover ground in relation to a handful of topics, but they may not show how these topics are connected, let alone why they matter to the reader, and what to do about it. Ignite Your Beacon is a book aimed at solving this problem. It is a book that not only informs, but equips the reader to render themselves 180 degrees within the most valuable and actionable arenas of life. This book is a great read for anyone that is interested in motivational non-fiction and is a fan of Tony Robbins, Jim Rohn, Rich Mullins, Dale Partridge, Zig Ziglar, Dale Carnegie, Dale Partridge, Robert Kiyosaki, Donald Trump, Malcolm Gladwell and Nick Vujicic.
LUST, LUCRE, and LIQUOR is mock-melodrama featuring a catalogue of hair-raising escapes typical of plays of a hundred years ago and more. It is offered here for its fans, those who acted in it, saw it, on the Showboat Majestic touring the Ohio River and its tributaries and later on other stages, starting in 1952 and for a decade and more later. PIECE OF WORK, is a more recent farce, finished about 1998, which is printed here because it's funny.
Lethal operative Scot Harvath is dispatched to avenge the killing of American citizens abroad in #1 New York Times and #1 Wall Street Journal bestselling author Brad Thor’s new pulse-pounding thriller. In the war-ravaged borderlands of Ukraine, a Russian mercenary unit has gone rogue. Its members, conscripted from the worst prisons and mental asylums across Russia, are the most criminally violent, psychologically dangerous combatants to ever set foot upon the modern battlefield. With all attention focused on the frontlines, they have pushed deeper into the interior to wage a campaign of unspeakable barbarity. As they move from village to village, committing horrific war crimes, they meet little resistance as all able-bodied men are off fighting the war. Simultaneously, a team of Russian soldiers has been dispatched by the Kremlin to loot truckloads of art and priceless cultural treasures hidden away in a host of churches, museums, and private homes. When multiple American aid workers are killed, America’s top spy is sent in to settle the score. But in a country so vast, will Harvath be able to find the men in question and, more importantly, will he be able to stop them before they can kill again?
This comprehensive guide to research, sources, and theories about nonviolent action as a technique of struggle in social and political conficts discusses the methods and techniques used by groups in various encounters. Although violence and its causes have received a great deal of attention, nonviolent action has not received its due as an international phenomenon with a long history. An introduction that explains the theories and research used in the study provides a practical guide to this essential bibliography of English-language sources. The first part of the book covers case-study materials divided by region and subdivided by country. Within each country, materials are arranged chronologically and topically. The second major part examines the methods and theory of nonviolent action, principled nonviolence, and several closely related areas in social science, such as conflict analysis and social movements. The book is indexed by author and subject.
After the body of a high-value terrorism suspect washes ashore on the coast of Italy, covert counterterrorism operative Scot Horvath must stop an ISIS-led plot to destroy the Vatican in this pulse-pounding thriller by #1 "New York Times"-bestselling author Thor. Tall Premium Edition.
First published in 2012, Startup Communities became a blueprint for what it takes to build a supportive entrepreneurial community. Now regarded as a classic, the "Boulder Thesis" created and popularized by Feld within the book generated enormous media attention nearly a decade ago. At that time, Boulder was an emerging startup laboratory—a hub of innovation building new tech businesses. It quickly accelerated into a world class ecosystem for entrepreneurs. Boulder's entrepreneurial density, combined with the geographic concentration of entrepreneurial activity around the Boulder downtown core, made it a hotbed of startup activity. Feld was and is still there, as a keen observer and one of its leaders. As he notes simply in the new edition, humans are wired to start things. In a sense, that short Feld-ism accurately describes the startup revolution still taking hold throughout the world. Boulder is proof that innovation can happen anywhere, in any city. Thanks in part to the book, what happens in Boulder now leaves Boulder. Rapidly growing startup communities in Atlanta, Detroit, Denver, Kansas City, Nashville, and Indianapolis are just a few examples. Over the last decade, Feld has dispelled the myth that startups can only thrive in Silicon Valley. Startup communities continue to pop up across the U.S. and around the world, prompting fresh new revelations and stories from Feld about what's happened over the last decade. Startup Communities 2e describes what makes a startup community ecosystem first click, then hum, and in time, excel. From Boulder to Beijing and beyond, entrepreneurial ecosystems are driving innovation. Startup Communities 2e discusses and the necessary dynamics and pre-conditions of building communities of entrepreneurs who can feed off each other's talent, creativity, and support. In Startup Communities 2e, Feld will help you understand: The core principles of a vibrant startup community, re-examining his Boulder Thesis and exploring other historical frameworks. The attributes of leadership in a startup community that can help it thrive along with the classical problems any community will face during development. The importance of a university in a startup community, and how large companies can engage effectively with entrepreneurs. The importance of continuous improvement so growth does not stagnate. The common myths about startup communities. The opportunities to build startup communities in non-urban, or rural, places that are much less populated.
In this introduction to ecclesiology, respected scholars Brad Harper and Paul Louis Metzger offer a solidly evangelical yet ecumenical survey of the church in mission and doctrine. Combining biblical, historical, and cultural analysis, this comprehensive text explores the church as a Trinitarian, eschatological, worshiping, sacramental, serving, ordered, cultural, and missional community. It also offers practical application, addressing contemporary church life issues such as women in ministry, evangelism, social action, consumerism in church growth trends, ecumenism, and the church in postmodern culture. The book will appeal to all who are interested in church doctrine, particularly undergraduates and seminarians.
INSTANT NEW YORK TIMES BESTSELLER #1 WALL STREET JOURNAL BESTSELLER Deadly operative Scot Harvath faces down democracy’s most powerful enemy in #1 New York Times and #1 Wall Street Journal bestselling author Brad Thor’s white-knuckle thriller. High in the Himalayas, armed with a host of barbaric, improvised weapons, Chinese troops ambush a contingent of highly decorated Indian soldiers. The brutal, hand-to-hand combat lasts for over six hours, destabilizing the already tenuous relationship between the two nuclear neighbors. Fearful of the global consequences of engaging Beijing head-on, countless United States administrations have passed the buck. But when a covert American diplomat tasked with negotiating an Asian version of NATO is murdered on the streets of Jaipur, doing nothing is no longer an option. It is time to unleash Scot Harvath. Thrust into a completely unfamiliar culture, with few he can trust, the danger begins to mount the moment Harvath lands in India. Amidst multiple competing forces and a host of deadly agendas, it is nearly impossible to tell predator from prey. With democracy itself hanging in the balance, Harvath will risk everything to untangle the explosive plot and bring every bad actor to justice.
Business celebrities such as Bill Gates, Richard Branson and Rupert Murdoch are among the most widely recognised, admired and sometimes even vilified individuals in the world. Like their celebrity peers from the entertainment, sports, arts and political worlds, business celebrities exert an influence that is pervasive, but difficult to assess, evaluate and explain. Business celebrities have been around for as long as big business itself, but this is the first book to provide a systematic exploration of how they are constructed and why they exist. Business celebrities include entrepreneurs, CEOs, and management gurus. The book argues that these individuals are not self-made, but rather are created by a process of widespread media exposure to the point that their actions, personalities and even private lives function symbolically to represent significant dynamics and tensions prevalent in the contemporary business environment. Demystifying Business Celebrity raises questions about the impact and significance of the production of celebrity upon our understanding of, and our ability to promote the practice of leadership in an enlightened manner. The book will prove a useful addition to the enlightened business student’s bookshelf and will be informative reading for all those with an interest in business and management.
Letter after letter to President Trump, day after day, and with the weeks and months to follow over the course of an entire year, this effort represents a groundbreaking endeavor that is anchored in the belief of the American people. The author contends with often heartfelt conviction, that citizens from all walks of life and from every corner of the globe, have the capacity for forgiveness, grace, and a sense of their own history - a history juxtaposed with the politics of a nation whose interests have not always been rooted in the liberty it portends to promote. While at times a grim portrait of a year like no other, its basic premise remains the same throughout and that the founders of the United States, often flawed and imperfect, presented to its citizens a Constitution that continues to be the country's most enduring moral compass and bellwether - a bellwether into its future, a window into its past and a reminder that the present is ever fleeting.
Who says all the exotic locales are overseas? The author of "States of Mind" travels America and shows readers they don't need to go far from home to experience the beautiful, the historic, and the bizarre.
The Harvard Business Review Project Management Collection is for anyone serious about project management. Project Management for Profit shows every company owner and project manager—at businesses large and small—how to run projects differently. Reinventing Project Management, based on an unprecedented study of more than 600 projects in a variety of businesses and organizations around the globe, provides a new and highly adaptive model for planning and managing projects to achieve superior business results. Also included in this collection are Managing Projects Large and Small, which will walk you through every step of project oversight from start to finish, and the HBR Guide to Project Management, which will help you: build a strong, focused team, break major objectives into manageable tasks, create a schedule that keeps all the moving parts under control, monitor progress toward your goals, manage stakeholders' expectations, and wrap up your project and gauge its success.
Get ready to be a renegade with this how-to leadership guide. We’re all looking for the next best tech tool, but why don’t we have the same progressive appetite for pedagogy that we have for technology? Renegade leadership may be the answer we need. Merging best practice with innovation, renegade leadership is student-centered, intertwining equity, culture, and technology. Using research, vignettes, and renegade profiles, this book challenges you to lead in the digital age by: Applying transformational tenets of connected pedagogy Increasing your leadership in curriculum, cultural proficiency, and school improvement Leading staff meetings, planning professional development, and improving student learning Don’t miss the free podcasts, flipped book study, and more on the Renegade Leadership website.
Written by Brad Schoenfeld, PhD, a leading authority on muscle hypertrophy, Science and Development of Muscle Hypertrophy provides strength and conditioning professionals, researchers, and instructors with a definitive resource for information regarding muscle hypertrophy.
The official biography of an NHL legend By the time he retired, Brad Park had surpassed the great Bobby Orr in career assists by a defenseman. Inducted into the Hockey Hall of Fame the first year he was eligible, and later named one of the Top 100 NHL players of all time by The Hockey News, Park will forever be remembered as one of the greatest men ever to take the ice. The first and only authorized biography of Park's life and career, Straight Shooter: The Brad Park Story, delves deeper into his legendary success than any book has before, bringing together exclusive, candid insights from Park himself, as well as interviews with dozens of players, family members, and key figures from the hockey world. Covering Park's early years growing up in Toronto, to his first exposure to the NHL with the New York Rangers and his stellar performance with the Boston Bruins, through the twilight of his career and retirement, the book examines every aspect of his remarkable life in unprecedented detail. Giving hockey fans a full, frank look at the career of an NHL legend—including the challenges Park faced in his personal life, including caring for his physically handicapped son—Straight Shooter is a fascinating look at one of the game's true greats. Offers a fascinating insight into the life of Brad Park, one of the greatest defensemen the NHL has ever seen Covers Park's life in detail, from his time with the Rangers and Bruins to his experiences with Team Canada in the 1972 Summit Series Features a Foreword from hockey legend Don Cherry Working closely with Park himself, writer and researcher Thom Sears has created a thorough, authorized biography of one of the NHL's greatest legends and an essential read for hockey fans everywhere.
Guest Edited by Drs. Brad White and Daniel Thomson, this issue focuses on Feedlot Processing and Arrival Cattle Management. Articles include:Management of pre-conditioned calves / impacts of pre-conditioning, Vaccinations, Pregnancy management, Internal and external parasite management, Health equipment management, Feeding Holsteins, Starting calves on feed, and more!
Murder is the most vile crime known to man. It can be triggered by love or money or sex. Those are the three big ticket items for homicide. But people are strange. They will kill for the most obscure and ridiculous of reasons. In 30 years covering murder, I have discovered each one has its own flavour. Cops and friends can be stunned by the evil lurking within a seemingly ordinary man or woman. In this collection of some of the most memorable cases I've reported on, there are serial killers, rich kid monsters, football stars and wives in pursuit of hormone-charged hijinks... The very rich and the very poor. Successful lawyers and hotel executives. Southern belles who could melt butter with a come hither wink and a sexy drawl. Daddy’s girls with gleaming smiles, good marks and possessed by the devil. These are stories of American crimes and they stretch from coast to coast. You will find cheating husbands and wives so desperate for love that they’ll kill for it. When the mob kills, it’s never personal. It’s strictly business. With the murderers in Cold Blooded Murder, it’s ALWAYS personal.
This book explores the important implications of printed vernacular appeals to a nascent public by the reformer William Tyndale, by religious conservatives such as Thomas More, and by Henry VIII’s regime in the volatile early years of the English Reformation.
As a Follow-up to their Arrival Cattle Management issue, Drs. Brad White and Daniel Thomson explore Feedlot Production Medicine in this issue. Articles feature an expert panel of authors on topics such as: Epidemiology for feedlots, Outbreak investigation, Sick animal identification, Necropsy & Euthanasia, BVD management in feedlot, Reference Intervals in Avian and Exotic Hematology, and more!
Third in a series after Michael’s Secret and No Secrets, Secrets Lie Still follows life at Highfield, an estate on Prince Edward Island beginning in September of 1939. Well aware of the growth of the Nazi war machine in Germany and its threats to the UK, a long-time senior strategist in Britain’s Secret Intelligence Service, Rear Admiral (Ret.) Sir Richard Moncrieff, evacuated his wife and daughter to Highfield from Suffolk, England, in 1938. Sir Richard plans to continue his work from Highfield if German air strikes reach his SIS offices in London. When Germany attacks Poland on September 3, 1939, the world is plunged into war once again. While Sir Richard’s two sons serve the Royal Navy at sea under constant peril of U-boat attacks, the war finds its way to Highfield in a covert attack that threatens the lives of his wife, their expectant daughter, and her husband, Michael Moreland, a SIS operative and Highfield’s original superintendent. Amid all the perils that war brings, secrets still find ways to endanger lives and relationships among Highfield’s denizens and friends. While war menaces from without, some discover that secrets threatening their peace lie within.
True Raiders is The Lost City of Z meets The Da Vinci Code, from critically acclaimed author Brad Ricca. This book tells the untold true story of Monty Parker, a British rogue nobleman who, after being dared to do so by Ava Astor, the so-called “most beautiful woman in the world,” headed a secret 1909 expedition to find the fabled Ark of the Covenant. Like a real-life version of Raiders of the Lost Ark, this incredible story of adventure and mystery has almost been completely forgotten today. In 1908, Monty is approached by a strange Finnish scholar named Valter Juvelius who claims to have discovered a secret code in the Bible that reveals the location of the Ark. Monty assembles a ragtag group of blueblood adventurers, a renowned psychic, and a Franciscan father, to engage in a secret excavation just outside the city walls of Jerusalem. Using recently uncovered records from the original expedition and several newly translated sources, True Raiders is the first retelling of this group’s adventures– in the space between fact and faith, science and romance.
In this treasury of Gotham's secrets--some dark, some light, and some just plain weird--there are tales of underground sex clubs, a secret tunnel in Grand Central Station, an electrocuted elephant at Coney Island, and little-known bars, cafes, hangouts, and other places to frolic.
Brand managers, marketers, and executives have long turned to the trusted principles in Brand Aid to troubleshoot their branding problems. A catchy business name and a smart logo may get you a few clicks, but to create a sustaining image for your organization and build continual success will require the perfect branding statement. The essence of an organization begins with establishing its brand; therefore, it is essential to get it right. With over 30 years of experience building world-class brands, branding expert Brad Vanauken covers topics ranging from research and positioning to brand equity management and architecture strategy. This invaluable guide has collected illuminating case studies, best practices, and the latest research to offer invaluable advice on every aspect of brand management, including: The 6 most powerful sources of brand differentiation 5 elements that trigger brand insistence Turning brand strategy into advertising Online branding Social responsibility, sustainability, and storytelling 60 nontraditional marketing techniques An organization cannot afford to get their branding wrong. With the treasure trove of techniques, templates, and rules of thumb found in Brand Aid, it won’t!
Discusses current issues about freedom of speech in the United States and expresses the concern that this right might be threatened by a Democratic Congress seeking to minimize opposition to its policies.
Explores the power of faith to drive resistance to anti-immigration policies in the United States God’s Resistance chronicles the work of faith-based activists who have mobilized to counter the effects of mass detention and deportation. Focusing on Southern California, home to a large undocumented population, the authors examine which strategies have been most effective, as well as the obstacles that faith presents to organizing effectively. In-depth interviews with over forty activists, leaders of congregations, lay participants, and immigrants allow us to hear at first hand the challenges and occasional triumphs of this work. The authors show how faith-based organizations have a distinctive set of advantages to leverage in social movements that are often overlooked and underappreciated by secular activist organizations, but they also face particular challenges that can hinder their effectiveness. The volume offers insights into how these advantages can be maximized, and how the obstacles can be overcome. The powerful testimony from asylum seekers and detained immigrants found in these pages, along with the concrete examples of effective strategies, are indispensable for anyone invested in the fight to recognize the humanity of one of the nation’s most vulnerable populations.
One of Brad Thor's best books to date" (The Washington Post)--the next Scot Harvath thriller and the follow-up to Black List, from the #1 New York Times bestselling author. The most secretive organization in America operates without any accountability to the American people. Hiding in the shadows, pretending to be part of the United States government, its power is beyond measure. Control of this organization has just been lost and the future of the nation thrust into peril. When the five candidates being considered to head this mysterious agency suddenly go missing--and soon turn up as murder victims--covert counterterrorism operative Scot Harvath is summoned to Washington and set loose on the most dangerous chase ever to play out on American soil. With the United States on the verge of collapse, Harvath must untangle a web of conspiracies going back to the 1700s and head off the greatest threat America has ever seen. In this riveting new thriller, the stakes have never been higher, nor the lines between good and evil so hard to discern. Action-packed from page one, Hidden Order demonstrates yet again why Brad Thor is the "master of thrillers.
DISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Marketing & PR Many organizations and leaders struggle to respond effectively to fast-evolving customer expectations driven by innovations in products, services and technologies such as AI and mobile. Failing to build the necessary strategy, culture and processes, they suffer from high costs, dissatisfied customers and brand damage. The mandate to get customer experience right is real and urgent. Leading the Customer Experience is a guide to shaping experiences that win loyalty and deliver outstanding business results. It provides a bold, step-by-step approach that will get you and your team pointed in the right direction. And equipped to make sound decisions along the way. Leading the Customer Experience is easy to understand and imminently practical. It is based on the author's extensive experience both as a founding partner of one of the world's most influential customer management organizations, and his work with B2B and B2C organizations in the private and public sectors. The author's down-to-earth explanations cut through jargon and clutter, while stories and examples bring important principles to life. Leading the Customer Experience is relatable to anyone leading, managing or aspiring to better understand customer experience.
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