In September 1939, Simon looked out his window to see German soldiers shooting civilians. Bombs from airplanes rattled the windows of his home and machine-gun fire echoed in the streets. Simon and his family lived in Warsaw, Poland. On this day, Simon’s world would be shattered. The invading Nazis would force his family to live in a ghetto because they were Jewish. Follow Simon in his story of the Holocaust as he tries to survive the brutal conditions of the ghetto and a life on the run in Nazi-occupied territory.
The romance of the past is captured in this heartwarming collection of Valentine love stories. Kay Hooper, Kathleen Kane, Karen Lockwood, and Bonnie K. Winn weave romantic tales of masked identities, wedding-day indecisiveness, love during revolution, and love through art.
Students of Western civilization need more than facts. They need to understand the cross-cultural, global exchanges that shaped Western history; to be able to draw connections between the social, cultural, political, economic, and intellectual happenings in a given era; and to see the West not as a fixed region, but a living, evolving construct. These needs have long been central to The Making of the West. The book’s chronological narrative emphasizes the wide variety of peoples and cultures that created Western civilization and places them together in a common context, enabling students to witness the unfolding of Western history, understand change over time, and recognize fundamental relationships.
Students of Western civilization need more than facts. They need to understand the cross-cultural, global exchanges that shaped Western history; to be able to draw connections between the social, cultural, political, economic, and intellectual happenings in a given era; and to see the West not as a fixed region, but a living, evolving construct. These needs have long been central to The Making of the West. The book’s chronological narrative emphasizes the wide variety of peoples and cultures that created Western civilization and places them together in a common context, enabling students to witness the unfolding of Western history, understand change over time, and recognize fundamental relationships.
Written by local authors with many years of experience in writing about their community, the Insiders' Guide "RM" series provide newcomers, visitors, and business travelers with a native's perspective of the area. Each guide details hotels, restaurants, annual events, attractions, nightlife, parks and recreation, real estate, and much more. Covering more than 60 cities and areas nationwide, the Insiders' Guide "RM" series offer the best local insights on travel and relocation. Features include: -- Light, easier-to-use 6" x 9" size -- Easy-to-read typeface -- Large photos and maps -- Updated interior graphics -- Thumb tabs for quick reference to specific chapters -- More at-a-glance information in every title -- Expanded, comprehensive indexes -- Easy-to-use geographic organization in regional books From traditional to zany, discover Atlanta's allure with the help of longtime locals who know the way to Atlanta's brightest and best spots.
Presents opposing viewpoints on three immigration issues: should illegal immigration be stopped; should legal immigration be restricted; and does bilingual education benefit non-English speaking children. The reader may practice distinguishing between objective fact telling and propaganda techniques.
Students of Western civilization need more than facts. They need to understand the cross-cultural, global exchanges that shaped Western history; to be able to draw connections between the social, cultural, political, economic, and intellectual happenings in a given era; and to see the West not as a fixed region, but a living, evolving construct. These needs have long been central to The Making of the West. The book’s chronological narrative emphasizes the wide variety of peoples and cultures that created Western civilization and places them together in a common context, enabling students to witness the unfolding of Western history, understand change over time, and recognize fundamental relationships.
Develop standard-setting customer service! Based on the best-selling book Fabled Service by BetsySanders! This program will help you develop exceptional customer servicethat puts your organization above your competition. InspiringFabled Service helps you assess your needs and select activities toimprove weak areas in your current customer service. Teach others vital customer service skills, such as how to: * Positively represent the organization * Satisfy customers so they will buy the product or service * Encourage customers to return * Understand what motivates people and initiates action * Solve problems immediately and effectively... and more! Simply written, this program includes all necessary materials tocreate results-oriented, customized customer service training. ATrainer's Guide includes specific direction for administering theCustomer Service Survey, which assesses individual strengths andweaknesses in three learning areas: understanding him or herselfand others; planning for results; and product/service knowledge.The Guide also includes 12 prepared activities that correspond withthe three learning areas. Using results from the survey, you chooseactivities that will help your group improve in its weaker areas.Each activity specifies goals, materials needed, time required,physical setting, and process (including questions to help youreview what was learned and help people understand what can beapplied to every day situations). You will need to order a Participant Workbook for each personinvolved in the training. The Workbook includes a copy of thesurvey and participant materials for each activity. Create great service that gets customers talking!
Rereading America remains the most widely adopted book of its kind because of its unique approach to the issue of cultural diversity. Unlike other multicultural composition readers that settle for representing the plurality of American voices and cultures, Rereading America encourages students to grapple with the real differences in perspectives that arise in our complex society. With extensive editorial apparatus that puts readings from the mainstream into conversation with readings from the margins, Rereading America provokes students to explore the foundations and contradictions of our dominant cultural myths.
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