Bob Usherwood's Books

Equity and Excellence in the Public Library

Why Ignorance is Not our Heritage

By: Bob Usherwood

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Equity and Excellence in the Public Library

Why Ignorance is Not our Heritage

By: Bob Usherwood

This important volume by one of the leading scholars in the field examines and discusses how library professionals can meet the demands of policy makers to open up the public library system without destroying its values. Based on a critical literature review, a survey of library professionals and consultations with other stakeholders, the book discusses the challenges involved in providing a service that prioritizes equity and social inclusion while at the same time attempting to promote and maintain quality, excellence and ethical standards. In assessing how those responsible for public libraries around the world go about this task the author advocates a service that is sensitive to difference and seeks to provide access to the best.

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Page Count

238

Publisher

Routledge

Published Date

ISBN 10

1317141822

ISBN 13

9781317141822

Equity and Excellence in the Public Library

Why Ignorance is Not our Heritage

By: Bob Usherwood

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Equity and Excellence in the Public Library

Why Ignorance is Not our Heritage

By: Bob Usherwood

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Page Count

238

Publisher

Routledge

Published Date

ISBN 10

1317141822

ISBN 13

9781317141822

Interpersonal Skills

By: Bob Wright

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Interpersonal Skills

By: Bob Wright

Experienced professionals and novice care workers a like need to communicate meaningfully with their clients. To do so successfully you need to understand the skills required and how to practice them. This self-directed study workbook will appeal to everyone with a health and social care interest. It can be used as a stand-alone module or part of an assessment programme, or as part of a more formal training programme at a college or other institution. It can be used in a very flexible way and covers a variety of skills required for effective communication.

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M&K Update Ltd

Published Date

ISBN 10

1907830375

ISBN 13

9781907830372

Loss and Grief

By: Bob Wright

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Loss and Grief

By: Bob Wright

The feelings and thoughts connected with loss, grief, dying and death have always concerned people. The author Bob is a specialist in crisis intervention. He has developed his experience in counselling and a workshop facilitator over a number of years. This updated self-directed study workbook will appeal to everyone with a health and social care interest. It can be used as a stand-alone module or at your workplace as part of an assessment programme, or as part of a more formal training programme at a college or other institution. You can read it in parts, if this is more convenient for you, or you can interrupt your reading to do some of the exercises. There is space for you to keep notes. The workbook can be used in a very flexible way and covers a variety of issues from divorce, losing a limb to bereavement.

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Publisher

M&K Update Ltd

Published Date

ISBN 10

190783043X

ISBN 13

9781907830433

The Library and Information Services Self-assessment Training Pack

By: Margaret Kinnell,Margaret Kinnell Evans,Bob Usherwood,Kathryn Jones

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The Library and Information Services Self-assessment Training Pack

By: Margaret Kinnell,Margaret Kinnell Evans,Bob Usherwood,Kathryn Jones

Self-assessment enables organizations to undertake comprehensive, systematic and regular reviews of their performance against models of good management practice. This training pack was produced as a result of a two-year project at the British Library Research and Innovation Centre to investigate the potential of self-assessment approaches for public library services. It describes and explains the process of developing a self-assessment toolkit for the library and information sector, drawing on three models of good management practice, including the EFQM Business Excellence Model.

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Page Count

187

Published Date

ISBN 10

1856043711

ISBN 13

9781856043717

Book's by Bob Usherwood

Equity and Excellence in the Public Library

Equity and Excellence in the Public Library

Equity and Excellence in the Public Library

Equity and Excellence in the Public Library

Interpersonal Skills

Interpersonal Skills

Loss and Grief

Loss and Grief

The Library and Information Services Self-assessment Training Pack

The Library and Information Services Self-assessment Training Pack

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