A concise and easy-to-read summary of the principles and practice of management for team leaders and line managers. Introducing Management defines the scope of the management task and breaks it down to clarify and explain the full range of management responsibilities: Managing in Context - an introduction to the management role, setting it in the context of the whole organization and responsibilities for the new manager; Managing People - how to motivate people, lead and delegate and manage teams to improve performance and successfully manage change; Managing Activities - adding value to inputs to meet customer needs, how to plan and organise the workplace to make improvements; Managing Information - how to acquire accurate, timely and relevant information for the basis of quality management decisions; Managing Resources - a guide to all you need to know about financial information, budgeting and stock control. This is the standard classification of management responsibilities adopted by most competence-based frameworks.
89 management theories from the world’s best management thinkers – the fast, focussed and express route to success. As a busy manager, you need solutions to everyday work problems fast. The Little Book of Big Management Theories gives you access to the very best theories and models that every manager should know and be able to use. Cutting through the waffle and hype, McGrath and Bates concentrate on the theories that really matter to managers day-to-day. Each theory is covered in two pages – telling you what it is, how to use it and the questions you should be asking – so you can immediately apply your new knowledge in the real world. The Little Book of Big Management Theories will ensure you can: • Quickly resolve a wide range of practical management problems • Be a better, more decisive manager who gets the job done • Better motivate and influence your staff, colleagues and stakeholders • Improve your standing and demonstrate that you are ready for promotion All you need to know and how to apply it – in a nutshell. ‘I’ll make sure that every manager in our pharmacy outlets gets a copy of this book.’ Manjit Jhooty, Managing Director, Jhoots Pharmacy ‘Every manager should read this book.’ Geoff Round, Chief Executive, Birmingham Civic Housing Association Ltd
Leading Schools to Learn, Grow, and Thrive provides a unique approach to preparing prospective education leaders by combining theory, research, and practice. Grounded in organizational and leadership theory, this book helps leaders understand their schools and districts from multiple perspectives and develop their own leadership aspirations, approaches, and missions. Well-known authors Brazer, Bauer, and Johnson present authentic practical problems, illuminate them with appropriate theory and research, and give readers opportunities to solve common puzzles as a means to grow wisdom about how to lead, especially when confronted with complex challenges. This book is an invaluable resource for aspiring leaders, one that readers will reference as they proceed through their leadership coursework and keep close at hand throughout their leadership career. Special Features: eResources—complementary resources for instructors and students, including a set of authentic role-playing scenarios accessible from https://www.routledge.com/9781138039100 Vignettes—introduce the reader to real-life dilemmas that impact teaching and learning and provide a central reference point for discussions of theory, research, and practice. Theory and Research—frameworks and examples inform common leadership challenges, helping readers expand their knowledge and experience base to explore situations similar to their own contexts. Puzzles—real-world situations test knowledge and provide opportunities to practice ideas for effective leadership. Thought Partner Discussions (TPCs) and Extended Web Activities (EWAs)—additional thought activities, opportunities for reflection, and suggestions for discussion provoke puzzle solving.
Leaders and Managers want quick answers, quick ways to reach solutions, ways and means to access knowledge that won’t eat into their precious time and quick ideas that deliver a big result. The Little Book of Big Coaching Models cuts through all the noise and gives managers access to the very best coaching models that they need to get the best from their team Every model is quick and easy to read and delivers the essential information and know-how quickly, efficiently and memorably. The full text downloaded to your computer. With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends Print 5 pages at a time Compatible for PCs and MACs No expiry (offline access will remain whilst the Bookshelf software is installed. eBooks are downloaded to your computer and accessible either offline through the VitalSource Bookshelf (available as a free download), available online and also via the iPad/Android app. When the eBook is purchased, you will receive an email with your access code. Simply go to http://bookshelf.vitalsource.com/ to download the FREE Bookshelf software. After installation, enter your access code for your eBook. Time limit The VitalSource products do not have an expiry date. You will continue to access your VitalSource products whilst you have your VitalSource Bookshelf installed.
Delivering holistic, person-centred care is at the heart of the nursing role. This book will develop your understanding of what person-centred care actually means and how to apply it to assessment and the planning, delivery and management of care, enhancing all aspects of your practice. Key features · Each chapter is mapped to the NMC Standards (2018) · Two parts take you from the underpinning theory and philosophy through to practical application and person-centred care in action. · Case studies and activities encourage you to reflect on your own experiences and how the themes of person-centred care are applied in practice.
Leading in education is a difficult job to do well. Political, financial and organisational pressures need to be managed smartly and difficult decisions need to be made. Written in Bob Bates′ trademark style, this guide offers concise and clear support to help you lead and inspire in education. In collaboration with Andy Bailey, a former headteacher and school inspector with recent Ofsted lead inspection experience, Bob combines practical knowledge of leadership roles in education with robust theories underpinning leadership and management. Covering a wide range of key areas including team-building, coaching, conflict, change and budget management, creating a supportive work environment and working with various stakeholders - this is the go-to companion for anyone who is, or aspires to be, a senior leader in schools, colleges and other educational organisations. Also from Bob Bates: Learning Theories Simplified A Quick Guide to Special Needs and Disabilities
What makes a sport enterprise successful? How can managers working in sport improve organizational effectiveness through strategic behaviour management? This comprehensive and accessible textbook addresses these important questions and examines the theories that underpin organizational analysis in sport. Helping both students and practitioners to understand the different types of behaviour that occur within a sports enterprise, it also demonstrates how to develop ways of managing behaviour more effectively for the benefit of all stakeholders. The book explores behaviour on individual, interpersonal, group and whole-organization levels, and presents an evidence-based framework for analysis built around key concepts such as: Change and culture Leadership Motivation, rewards and incentives Power and influence Conflict, disputes and grievances Equity, diversity and inclusion. With international case studies, learning objectives, review questions and guides to further reading included in every chapter, no other textbook develops critical skills or an awareness of ethical issues in such detail and depth. Organizational Behaviour in Sport is essential reading for all students and practitioners working in sport, leisure or recreation management.
Improve engagement, productivity, and motivation with effective employee recognition Recognizing and Engaging Employees for Dummies gives you the tools and information you need to improve morale, productivity, and personal achievement with a successful employee recognition program. Written by a world-leading authority in employee recognition, this book walks you step-by-step through the design and implementation process and describes the incentives that work, the behaviors to reward, and the mechanisms that must be in place for the program to be effective in the long term. You'll learn how to pinpoint the places where engagement and recognition could improve the bottom line, and how to structure the reward for optimal balance between motivational, financial, and organizational effectiveness. With clear explanations and a fun, friendly style, this book is your quick and easy guide to boosting productivity, profit, and customer satisfaction. Most Americans who leave their jobs cite lack of recognition as the driving factor. When your employees feel appreciated, they stick around, work harder, achieve more, and drive your business onward and upward. This book shows you how to bring that dynamic to your workplace, with step-by-step guidance and helpful advice. Design successful recognition programs Create powerful incentives for employees Reduce turnover, improve engagement, and drive excellence Foster a happier and more productive workplace Happy employees are productive employees. They get results. They innovate. They are the force behind the advancement of industries. Effective employee recognition programs are self-sustaining motivational tools that keep the fire lit. If you're ready to spark the flame, Recognizing and Engaging Employees for Dummies is the ideal guide for designing, implementing, and maintaining the program your employees have been waiting for.
Educators strive to create “assessment cultures” in which they integrate evaluation into teaching and learning and match assessment methods with best instructional practice. But how do teachers and administrators discover and negotiate the values that underlie their evaluations? Bob Broad’s 2003 volume, What We Really Value, introduced dynamic criteria mapping (DCM) as a method for eliciting locally-informed, context-sensitive criteria for writing assessments. The impact of DCM on assessment practice is beginning to emerge as more and more writing departments and programs adopt, adapt, or experiment with DCM approaches. For the authors of Organic Writing Assessment, the DCM experience provided not only an authentic assessment of their own programs, but a nuanced language through which they can converse in the always vexing, potentially divisive realm of assessment theory and practice. Of equal interest are the adaptations these writers invented for Broad’s original process, to make DCM even more responsive to local needs and exigencies. Organic Writing Assessment represents an important step in the evolution of writing assessment in higher education. This volume documents the second generation of an assessment model that is regarded as scrupulously consistent with current theory; it shows DCM’s flexibility, and presents an informed discussion of its limits and its potentials.
Comparison of work attitudes, labour mobility and workers participation as related to the overall quality of working life in Japan and the USA - traces the incorporation of employment security into Japan' s value system, and trends in organization behaviour; includes case studies of occupational change of men industrial workers, and innovations in personnel management (quality circles, job design); finds convergence of work organization patterns. Bibliography, graphs, illustrations, statistical tables, tables.
From The Death of Nancy Sykes (1897) to The Hobbit: The Battle of the Five Armies (2014) and beyond, cinematic adaptations of British literature participate in a complex and fascinating history. The History of British Literature on Film, 1895-2015 is the only comprehensive narration of cinema's 100-year-old love affair with British literature. Unlike previous studies of literature and film, which tend to privilege particular authors such as Shakespeare and Jane Austen, or particular texts such as Frankenstein, or particular literary periods such as Medieval, this volume considers the multiple functions of filmed British literature as a cinematic subject in its own right-one reflecting the specific political and aesthetic priorities of different national and historical cinemas. In what ways has the British literary canon authorized and influenced the history and aesthetics of film, and in what ways has filmed British literature both affirmed and challenged the very idea of literary canonicity? Seeking to answer these and other key questions, this indispensable study shows how these adaptations emerged from and continue to shape the social, artistic, and commercial aspects of film history.
Take the brakes off your business. In the perfect follow-up to 1001 Ways to Reward Employees, the innovative book that has sold over one million copies, Bob Nelson reveals what real companies across America are doing to get the very best out of their employees-and why it's the key to their success. Energizing is listening-AT&T's Universal Card Service's employee suggestion system yields 1,200 ideas a month and millions of dollars in savings. Energizing is encouraging risk-taking-Hershey Foods gives out The Exalted Order of the Extended Neck Award. Energizing is Starbuck's making employees partners, Saturn creating teams that function as independent small businesses, Springfield Remanufacturing's opening its books to all employees. With case studies, examples, techniques, research highlights, and quotes from business leaders, 1001 Ways to Energize Employees is invaluable for managers seeking to increase employee enthusiasm and involvement.
This updated edition tells you what you need to know about managing in a global environment - dealing with social media, managing change, and virtual and remote teams. Congratulations. You got the promotion – you're finally THE boss. You've been rewarded for knowing your stuff BUT as a first-time manager, you may not know how to be a good manager. Where do you start? How do you get things done? Bob Selden's always practical book offers seasoned advice to help you make a success of your new role.
The fast and easy way to learn how to manage people, projects, and teams Being a manager can be an intimidating and challenging task. Managing involves teaching new skills to employees, helping land a new customer, accomplishing an important assignment, increasing performance, and much more. The process of management can be very challenging at times, but it can also bring you a sense of fulfillment that you never imagined possible. Managing For Dummies, 3rd Edition is perfect for all levels of managers. This clearly written, easy-to-understand guide gives you practical advice on the most important aspects of managing, such as delegating as opposed to ordering, improving employees' performances, getting your message across, understanding ethics and office policies, team building and collaboration, and much more. Tips and advice for new and experienced managers All-new chapters on employee encouragement and corporate social responsibility Guidance on managing employees by leveraging the power of the Internet Managing in today's lightning-speed business world requires that you have the latest information and techniques for getting the job done. Managing For Dummies, 3rd Edition provides you with straightforward advice and up-to-the-minute strategies for dealing with anything that comes your way.
Incorporating legislative and syllabus changes, this edition maintains the popular loose-leaf format and contains: practice questions throughout; revision section; topic summaries; recommended reading articles from a range of journals; and more.
A heart-pumping exploration of the biggest explosions in history, from the Big Bang to mysterious activity on Earth and everything in between The overwhelming majority of celestial space is inactive and will remain forever unruffled. Similarly, more than 90 percent of the universe's 70 billion trillion suns had non-attention-getting births and are burning through their nuclear fuel in steady, predictable fashion. But when cosmic violence does unfold, it changes the very fabric of the universe, with mega-explosions and ripple effects that reach the near limits of human comprehension. From colliding galaxies to solar storms, and gamma ray bursts to space-and-time-warping upheavals, these moments are rare yet powerful, often unseen but consequentially felt. Likewise, here on Earth, existence as we know it is fragile, always vulnerable to hazards both natural and manufactured. As we've learned from textbooks and witnessed in Hollywood blockbusters, existential threats such as biological disasters, asteroid impacts, and climate upheavals have the all-too-real power to instantaneously transform our routine-centered lives into total chaos, or much worse. While we might be helpless to stop these catastrophes-whether they originate on our own planet or in the farthest reaches of space-the science behind such cataclysmic forces is as fascinating as their results can be devastating. In Earth-Shattering, astronomy writer Bob Berman guides us through an epic, all-inclusive investigation into these instances of violence both mammoth and microscopic. From the sudden creation of dazzling "new stars" to the furiously explosive birth of our moon, from the uncomfortable truth about ultra-high-energy cosmic rays bombarding us to the incredible ways in which humanity has harnessed cataclysmic energy for its gain, Berman masterfully synthesizes some of our worst fears into an astonishing portrait of the universe that promises to transform the way we look at the world(s) around us. In the spirit of Neil deGrasse Tyson and Carlo Rovelli, what emerges is a rollicking, profound, and even humbling exploration of all the things that can go bump in the night.
Discover how to connect with and inspire employees throughout an organization. Improve your leadership skills -- even if you aren't a "natural" communicator -- with a specific communication strategy that anyone can use. Authors Matha and Boehm present research showing that all managers can improve performance by using the principles outlined in Beyond the Babble. They explore why communication is crucial, how and when to do it, how to embed it in an organization's culture, and how to measure results. They also show how internal communications professionals can improve an organization's communication to the outside world.
Non-manual workers are fast becoming the largest occupational category in Western capitalist countries. This is the first book to present a detailed socialist analysis of this much discussed change in the class structure of contemporary capitalism. Focusing on the class position of managerial and supervisory workers, Robert Carter takes as his starting-point the inadequacy of both orthodox Marxist and Weberian models of class relations. Rather, he concurs with recent structuralist theorists of class who maintain that there exists between capital and labour in the process of producing a new middle class. He parts company from the work of these theorists, however, in his insistence that the organisation and consciousness of the new middle class have also to be examined because of the practical consequences these have on class relations. The book therefore examines the historical rise of the middle class, both in the private and the state sector, together with the tendency of the class to respond to its changing relations with capital and labour by unionising. It is sharply critical of the dominant models of the causes and nature of white-collar unionism – both industrial relations and Weberian ones – and indeed rejects these models in favour of a perspective which views the extent and nature of middle-class unionism within the dynamics of class relations.
“Share these ideas with key members of your company. Together, select a half-dozen ideas that resonate with all of you. Next, devise a plan to systematically implement these. And watch your company grow both in profitability and as a great place to work.” —Inc.com Employee engagement has been consistently cited as a top and growing priority by CEOs, managers, and human resources leaders across the country. From bestselling author Dr. Bob Nelson will help move any organization from just measuring the need to engage employees to actually changing management behaviors that will lead to a stronger culture of engagement. Your organization will become more effective at both attracting and retaining talent and maximizing the contribution of your employees. 1,001 Ways to Engage Employees: Categorizes specific research-based factors proven to impact employee engagement. Cites hundreds of examples of what other companies are doing to enhance employee engagement—ideas you can use right now. Offers practical insights and advice from hundreds of clients Dr. Bob has worked with. Highlights the key research on employee engagement you need to know and use. Is the only resource on the market that guarantees behavioral change on the part of your leaders that will deliver desired results. Employees are your company’s most important asset. Attracting the best, getting them to do their best work, and keeping them in the organization are critical to your company’s success. 1,001 Ways to Engage Employees gives you all the powerful tools you need.
The seventh edition of The Business Environment has been perfectly tailored to cover the core topics that will be studied on an introductory Business Environment module. This fully updated new edition provides comprehensive coverage of the varying factors that make up the business environment, with a particular focus on how these factors impact business organisations and the decisions organisations make.Key Features:Up-to-date coverageThe business environment continues to evolve, and this new edition takes on board recent issues including: The after-effects of the ‘credit crunch’ The emerging economic power of China, India and Brazil Data security and privacy Business ethics Cultural identity Climate change Real life examplesNew opening vignettes introduce the main topic and show the business environment in real life. In addition, the book contains a wealth of shorter and longer case studies featuring companies such as Google, Amazon and Virgin Trains.PedagogyClearly written and user friendly, the book boasts a full range of learning tools which include: Learning Objectives, Thinking Around the Subject boxes, Review Questions, and Activities.
Written by an experienced coach, mentor and mediator, this book is perfect for developing your coaching skills by drawing on ideas, tools and models to help you engage in effective coaching conversations. It takes ideas from a variety of approaches to coaching and explores issues such as ethics, coaching as a line manager, boundaries and qualifications/accreditation. It summarises key ideas from the literature on management, leadership, psychology and personal effectiveness, as well as coaching. Written in 52 short accessible chapters from A to Z and back again, it is a clear and engaging guide that can be read from beginning to end, or dipped in to as appropriate. Critical questions throughout help the reader to reflect on their own knowledge and apply it to their work or studies. This book is ideal for students on coaching programmes, people working as a coach, consultants, learning and development practitioners, and managers at all levels from supervisor to director.
Creative Learning in the Primary School uses ethnographic research to consider the main features of creative teaching and learning within the context of contemporary policy reforms. In particular, the authors are interested in the clash between two oppositional discourses - creativity and performativity - and how they are resolved in creative teacher practice. The blend of analysis, case-study material and implications for practice will make this book attractive to primary teachers, school managers, policy makers, teacher educators and researchers.
“Comparable with Michael Lewis’ The Big Short or indeed Ian Fraser’s Shredded, Bob Wylie has done a forensic job . . . a powerful book.” —Talk Media Podcast The collapse in January 2018 of the construction giant Carillion, outsourcer of huge Government building contracts, is one of the great financial scandals of modern times. When it folded it had only £29 million in the bank and debts and other liabilities adding up to a staggering £7 billion. When the total losses were counted it was established that the banks were owed £1.3 billion in loans and that there was a hole in the pension fund of £2.6 billion. That left British taxpayers picking up the tab to salvage the pensions owed to Carillion workers. On one level, this is a familiar story of directors who systematically looted a company with the aim of their own enrichment. But in a wider context the Carillion catastrophe exposes everything that is wrong about the state we are in now—the free-for-all of company laws which govern directors’ dealings, the toothless regulators, the crime and very little punishment of the Big Four auditors, and a government which is a prisoner of a broken model born of a political ideology which it cannot forsake. Through the story of Carillion, Bob Wylie exposes the lawlessness of contemporary capitalism that is facilitated by hapless politicians, and gives a warning for the future that must be heeded. Bandit Capitalism charts, in jaw-dropping detail, the rise and rise of the British Oligarchy. “An excoriating book on the corruption that can lurk within contemporary capitalism.” —Financial Times, “Best Books of 2020”
CIMA Official Learning Systems are the only textbooks recommended by CIMA as core reading. Written by the CIMA examiners, markers and lecturers, they specifically prepare students to pass the CIMA exams first time. Fully updated to reflect the 2010 syllabus, they are crammed with features to reinforce learning, including: - step by step coverage directly linked to CIMA's learning outcomes - fully revised examples and case studies - extensive question practice to test knowledge and understanding - integrated readings to increase understanding of key theory - colour used throughout to aid navigation * The Official Learning systems are the only study materials endorsed by CIMA * Key sections written by former examiners for the most accurate, up-to-date guidance towards exam success * Complete integrated package incorporating syllabus guidance, full text, recommended articles, revision guides and extensive question practice
A practical, motivational handbook explains how to design and manage a rewards or recognition program in the workplace, the best ways to recognize the contributions of an individual or group, how to develop a low-cost recognition program, and how to assess its effectiveness, accompanied by templates, handy reference cards, and low cost recognition ideas. Original.
As issues of employee involvement and participation once more evoke considerable controversy, this textbook provides an accessible overview of the main strands, perspectives and debates in current thinking and practice. It adopts a comparative international approach, addressing developments in the United Kingdom and mainland Europe, the United States and elsewhere. The authors identify two main strands of evolution: one driven by managerial interests in enhancing and controlling employee commitment and performance; the other deriving from employees' attempts to influence high-level organizational decision-making. In particular, they examine and analyze: the background of key concepts, issues and philosophies underpinning these different strands; the range of current employee involvement methods, from the individualistic and management-led to more regulated collective approaches; and the rationales and responses of employees, unions and employers to the various initiatives. Throughout the book the authors evaluate the contrasting philosophies and practices in the context of the rapidly evolving organizational and economic landscapes of advanced industrialized countries. Relevant factors include declines in manufacturing industries, deregulation of labour markets, intensifying international competition and the ever-increasing globalization of enterprise.
Examining the blues genre by region, and describing the differences unique to each, make this a must-have for music scholars and lay readers alike. A melding of many types of music such as ragtime, spiritual, jug band, and other influences came together in what we now call the blues. Blues: A Regional Experience is the most comprehensive and up-to-date reference book of blues performers yet published, correcting many errors in the existing literature. Arranged mainly by ecoregions of the United States, this volume traces the history of blues from one region to another, identifying the unique sounds and performers of that area. Each section begins with a brief introduction, including a discussion of the region's culture and its influence on blues music. Chapters take an in-depth look at blues styles from the following regions: Virginia and the tidewater area, Carolinas and the Piedmont area, the Appalachians and Alabama, the Mississippi Delta, Greater Texas, the Lower Midwest, the Midwest, the Northeast, and California and the West. Biographical sketches of musicians such as B.B. King and T-Bone Walker include parental data and up-to-date biographical information, including full names, pseudonyms, and burial place, when available. The work includes a chapter devoted to the Vaudeville era, presenting much information never before published. A chronology, selected artists' CD discography, and bibliography round out this title for students and music fans.
“These are remarkable and poignant stories that need to be told.” —Ken Burns More than six million people watch Bob Dotson’s Emmy award-winning segment, American Story, on NBC’s Today Show. For the last four decades, Dotson has traveled the country searching out inspiring individuals who quietly perform everyday miracles. In the process, he has become the treasured cartographer of America’s heart and soul. Today’s news is overwhelmingly grim; it’s also told by journalists who travel in herds as they trail politicians and camp out at big stories. In American Story, Dotson shines a light on America’s neglected corners, introducing readers to the ordinary Americans who have learned to fix what really matters.
STUDY WITH CONFIDENCE WITH THE ONLY REVISION AIDS ENDORSED BY CIMA These official CIMA revision cards provide complete coverage of the CIMA syllabus in notes. This handy kit saves you time by distilling the contents of your CIMA Learning System down to bite-sized chunks, focusing only on the key points you need to pass your exam. Diagrams and bulleted lists show key points as clearly and concisely as possible, making them easy to learn and remember. - Fully updated for the new 2010 syllabus - Diagrams and tables throughout aid learning and prompt memory - Includes study tips to guide you in the right direction - Pocket sized-ideal for revision any time! * Completely updated for the 2010 syllabus. * Exam focused, pocket sized revision guides summarising the key topics of the new CIMA syllabus * Diagrams and tables throughout reinforce key concepts and aid memory retention and recall * Easily portable size - ideal for pockets and bags
The Telecourse Guide provides a lesson assignment, learning objectives, key terms, and text and video focus points for each video lesson. The Telecourse Guide also correlates information from the video segments to the Seventh Edition of Pride/Hughes/Kapoor' s Business. Students learn how business works and influences their lives, providing the basis for informed decisions in college and the business world.
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