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Power Listening

Mastering the Most Critical Business Skill of All

By: Bernard T. Ferrari

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Power Listening

Mastering the Most Critical Business Skill of All

By: Bernard T. Ferrari

Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one

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Page Count

211

Publisher

Penguin

Published Date

ISBN 10

1101560541

ISBN 13

9781101560549

Power Listening

Mastering the Most Critical Business Skill of All

By: Bernard T. Ferrari

Write a review Read reviews Take a Quiz Solve Book Puzzle

Power Listening

Mastering the Most Critical Business Skill of All

By: Bernard T. Ferrari

Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one

Average ratings

N/A

5

0%

4

0%

3

0%

2

0%

1

0%

Solve jigsaw puzzle

Age

Page Count

211

Publisher

Penguin

Published Date

ISBN 10

1101560541

ISBN 13

9781101560549