Bernard Smalls's Books

Servant Selling

By: Bernard Smalls

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Servant Selling may seem like an oxymoron in the competitive world that we live it but it is actually a sound concept that works. Most sales people see selling as a fight for the checkbook with the customer where the salesperson and customer are in an antagonistic relationship. This is the general attitude of most sales people that struggle from month to month for a paycheck. It does not have to be that way for you. This book holds key concepts of how to do it right and prosper in the world of professional selling.

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201

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Lulu.com

Published Date

ISBN 10

1304431932

ISBN 13

9781304431936

The Gospel of Customer Service

By: Bernard Smalls

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The Gospel of Customer Service

By: Bernard Smalls

Internationally acclaimed business experts Dr. Ken Blanchard, Dottie Walters and Peter J. Daniels have all personally endorsed Bernard's flagship book entitled; "The Gospel of Customer Service." The Gospel of Customer Service is a parable based on spiritual principles and the true story of the author's experience in customer service training. The creative plot presents an excellent automobile dealership that trains its people in principles of service that Bernard Smalls calls spiritual pragmatism. You are sure to enjoy this parable and grow in your attitude towards service. You are guaranteed to be inspired, engaged, entertained and enlightened that the true key to wealth and greatness is excellent service.

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Lulu.com

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ISBN 10

0557413133

ISBN 13

9780557413133

Social Media Secrets For Sales

By: Bernard Smalls

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Social Media Secrets For Sales

By: Bernard Smalls

Learn Digital Marketing Skills To Sell More Of Your Product of Service Now! We love social media for many reasons, but chief among them has to be the ability to engage directly with our friends and family. Social media is a powerful tool for keeping in contact with others. In retail sales of products and services social media can be used as a platform for nearly effortlessly talking directly to both your customers and your potential customers. In this regard social media is unmatched as a 'free' tool for marketing. Social media, when used properly helps your customer along the Path To A Sale. Welcome to Social Media Secrets for Sales!

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Lulu.com

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ISBN 10

0359263453

ISBN 13

9780359263455

SOCIAL MEDIA SECRETS FOR CAR SALES

By: Bernard Smalls

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SOCIAL MEDIA SECRETS FOR CAR SALES

By: Bernard Smalls

We love social media for many reasons, but chief among them has to be the ability to engage directly with our friends and family. Social media is a powerful tool for keeping in contact with others. In retail sales of products and services social media can be used as a platform for nearly effortlessly talking directly to both your customers and your potential customers. In this regard social media is unmatched as a 'free' tool for marketing. Social media, when used properly helps your customer along the Path To A Sale. Welcome to Social Media Secrets for Sales!

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Lulu.com

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ISBN 10

0359217699

ISBN 13

9780359217694

The Lemonade Principle

By: O. Bernard Smalls

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The Lemonade Principle

By: O. Bernard Smalls

THE SECRET TO A HAPPIER, SWEETER LIFE! ¿When fate hands you a lemon, make lemonade!¿ Dale Carnegie THE LEMONADE PRINCIPLE is a book of timeless principles that will show you how to live a fulfilled, happy life. It is your human right and destiny to be happy, be healthy and feel terrific. This book will take you through the five episodes or principles from the life of the Hebrew patriarch Joseph to illustrate concepts that will aide you in turning lemons into lemonade or turning liabilities into assets. The result; ¿a happier you¿

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138

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Lulu.com

Published Date

ISBN 10

1427610819

ISBN 13

9781427610812

A Century of Musicals in Black and White

An Encyclopedia of Musical Stage Works By, About, or Involving African Americans

By: Bernard L. Peterson Jr.

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A Century of Musicals in Black and White

An Encyclopedia of Musical Stage Works By, About, or Involving African Americans

By: Bernard L. Peterson Jr.

This comprehensive reference book provides succinct information on almost thirteen hundred musical stage works written and produced from the 1870s to the 1990s involving contributions by black librettists, lyricists, composers, musicians, producers, or performers or containing thematic materials relevant to the black experience. Organized alphabetically, they include tent and outdoor shows, vaudeville, operas and operettas, comedies, farces, spectacles, revues, cabaret and nightclub shows, children's musicals, skits, one-act musicals, one-person shows, and even a musical without songs. In addition to the hundreds of shows independently created, produced, and performed by black writers and theatrical artists, it presents hundreds more representing a collaboration of black and white talents. An appendix organizes the shows chronologically and highlights those that were most significant in the history of the black American musical stage. An extensive bibliography and indexes of names, songs, and subjects complete the work.

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554

Publisher

Bloomsbury Publishing USA

Published Date

ISBN 10

0313064547

ISBN 13

9780313064548

Black Charlestonians

A Social History, 1822-1885

By: Bernard E. Powers

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Black Charlestonians

A Social History, 1822-1885

By: Bernard E. Powers

The Legacy of Reconstruction: A Postscript -- Appendix -- Notes -- Bibliography -- Index

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426

Publisher

University of Arkansas Press

Published Date

ISBN 10

1557285837

ISBN 13

9781557285836

Strength for the Fight

A History of Black Americans in the Military

By: Bernard C. Nalty

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Strength for the Fight

A History of Black Americans in the Military

By: Bernard C. Nalty

Surveys the history of blacks in the armed forces from the 1600s to the 1980s.

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Page Count

436

Publisher

Simon and Schuster

Published Date

ISBN 10

002922411X

ISBN 13

9780029224113

Chocolate, Cocoa and Confectionery: Science and Technology

By: Bernard Minifie

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Chocolate, Cocoa and Confectionery: Science and Technology

By: Bernard Minifie

The second edition of this book achieved worldwide recognition within the chocolate and confectionery industry. I was pressed to prepare the third edition to include modern developments in machinery, production, and packaging. This has been a formidable task and has taken longer than anticipated. Students still require, in one book, descriptions of the fundamental principles of the industry as well as an insight into modern methods. Therefore, parts of the previous edition describing basic technology have been retained, with minor alterations where necessary. With over fifty years' experience in the industry and the past eighteen years working as an author, lecturer, and consultant, I have collected a great deal of useful information. Visits to trade exhibitions and to manufacturers of raw materials and machinery in many parts of the world have been very valuable. Much research and reading have been necessary to prepare for teaching and lecturing at various colleges, seminars, and manufacturing establishments. The third edition is still mainly concerned with science, technology, and production. It is not a book of formulations, which are readily available elsewhere. Formulations without knowledge of principles lead to many errors, and recipes are given only where examples are necessary. _ Analytical methods are described only when they are not available in textbooks, of which there are many on standard methods of food analysis. Acknowledgments I am still indebted to many of the persons mentioned under "Acknowledgments" in the second edition. I am especially grateful to the following.

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899

Publisher

Springer Science & Business Media

Published Date

ISBN 10

9401179247

ISBN 13

9789401179249

Global Popular Music

A Research and Information Guide, Volume 2: Transnational Discourses of Global Popular Music Studies

By: Clarence Bernard Henry

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Global Popular Music

A Research and Information Guide, Volume 2: Transnational Discourses of Global Popular Music Studies

By: Clarence Bernard Henry

Global Popular Music: A Research and Information Guide offers an essential annotated bibliography of scholarship on popular music around the world in a two-volume set. Featuring a broad range of subjects, people, cultures, and geographic areas, and spanning musical genres such as traditional, folk, jazz, rock, reggae, samba, rai, punk, hip-hop, and many more, this guide highlights different approaches and discussions within global popular music research. This research guide is comprehensive in scope, providing a vital resource for scholars and students approaching the vast amount of publications on popular music studies and popular music traditions around the world. Thorough cross-referencing and robust indexes of genres, places, names, and subjects make the guide easy to use. Volume 2, Transnational Discourses of Global Popular Music Studies, covers the geographical areas of North America: United States and Canada; Central America, Caribbean, and South America/Latin America; Europe; Africa and Middle East; Asia; and areas of Oceania: Aotearoa/New Zealand, Australia, and Pacific Islands. It provides over twenty-four hundred annotated bibliographic entries covering discourses of extensive research that extend beyond the borders of the United States and includes annotated entries to books, book series, book chapters, edited volumes, special documentaries and programming, scholarly journal essays, and other resources that focus on the creative and artistic flows of global popular music.

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985

Publisher

Taylor & Francis

Published Date

ISBN 10

1040151922

ISBN 13

9781040151921

I AM A Minority Millionaire!

By: Bernard Smalls

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I AM A Minority Millionaire!

By: Bernard Smalls

Children who grow up in an impoverished home or in a poor neighborhood are more likely to be poor as adults. If we wish to reduce poverty in the long-term, we have to be committed to reducing poverty today. This book deals with the root causes and the secret solution to the poverty issue among minorities. The solution is simple and it works, no matter what your status, education or your present financial condition. Finally, if you are flat broke, THAT'S GOOD! There is nowhere to go but up. -- Bernard Smalls

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106

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Lulu.com

Published Date

ISBN 10

1257957864

ISBN 13

9781257957866

We Are Charleston

Tragedy and Triumph at Mother Emanuel

By: Herb Frazier,Bernard Edward Powers,Marjory Wentworth

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We Are Charleston

Tragedy and Triumph at Mother Emanuel

By: Herb Frazier,Bernard Edward Powers,Marjory Wentworth

We Are Charleston not only recounts the events of that terrible day but also offers a history lesson that reveals a deeper look at the suffering, triumph, and even the ongoing rage of the people who formed Mother Emanuel A.M.E. church and the wider denominational movement. On June 17, 2015, at 9:05 p.m., a young man with a handgun opened fire on a prayer meeting at the Mother Emanuel African Methodist Episcopal (AME) Church in Charleston, South Carolina, killing nine members of the congregation. The captured shooter, twenty-one-year-old Dylan Roof, a white supremacist, was charged with their murders. Two days after the shooting, while Roof’s court hearing was held on video conference, some of the families of his nine victims, one by one, appeared on the screen—forgiving the killer. The “Emanuel Nine” set a profound example for their families, their city, their nation, and indeed the world. In many ways, this church’s story is America’s story—the oldest A.M.E. church in the Deep South fighting for freedom and civil rights but also fighting for grace and understanding. Fighting to transcend bigotry, fraud, hatred, racism, poverty, and misery. The shootings in June 2015, opened up a deep wound of racism that still permeates Southern institutions and remains part of American society. We Are Charleston tells the story of a people, continually beaten down, who seem to continually triumph over the worst of adversity. Exploring the storied history of the A.M.E. Church may be a way of explaining the price and power of forgiveness, a way of revealing God’s mercy in the midst of tremendous pain. We Are Charleston may help us discover what can be right in a world that so often has gone wrong.

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259

Publisher

HarperChristian + ORM

Published Date

ISBN 10

0718041496

ISBN 13

9780718041496

Quincy Jones

A Research and Information Guide

By: Clarence Bernard Henry

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Quincy Jones

A Research and Information Guide

By: Clarence Bernard Henry

Quincy Jones: A Research and Information Guide is an annotated bibliography and discography on one of the most prolific composers, arrangers, and conductors in American music. This reference work will appeal to wide range of musicologists, ethnomusicologists and cultural studies scholars.

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272

Publisher

Routledge

Published Date

ISBN 10

113632934X

ISBN 13

9781136329340

From Hunter to Hunted

The U-Boat in the Atlantic, 1939–1943

By: Bernard Edwards

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From Hunter to Hunted

The U-Boat in the Atlantic, 1939–1943

By: Bernard Edwards

In the early stages of the Second World War, Donitz’s U-boats generally adhered to Prize Rules, surfacing before attacking and making every effort to preserve the lives of their victims’ crews. But, with the arming of merchantmen and greater risk of damage or worse, they increasingly attacked without warning. So successful was the U-boat campaign that Churchill saw it as the gravest threat the Nation faced. The low point was the March 1943 attack on convoys SC122 and HX229 when 44 U-boats sank 22 loaded ships. The pendulum miraculously swung with improved tactics and technology. In May 1943 out of a force of over 50 U-boats that challenged ONS5, eight were sunk and 18 were damaged, some seriously. Such losses were unsustainable and, with allied yards turning out ships at ever increasing rates, Donitz withdrew his wolf packs from the North Atlantic. Expert naval author and historian Bernard Edwards traces the course of the battle of the Atlantic through a series of thrilling engagement case studies.

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224

Publisher

Pen and Sword Maritime

Published Date

ISBN 10

1526763621

ISBN 13

9781526763624

War Under the Red Ensign, 1914–1918

By: Bernard Edwards

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War Under the Red Ensign, 1914–1918

By: Bernard Edwards

he Kaisers determination to starve Britain into surrender and the development of his Navy and the U-boats in particular meant that Britains merchant navy was in the front line throughout the Great War.This book charts the progress of the war at sea which began with the sinking of the oil tanker San Wilfrido off Cuxhaven only eight hours after the official declaration of war. The merchantman Glitra was the first victim of a German U-boat (U–17) on 20 October 1914 she was to be joined by many, many more. As the war on land intensified so the naval struggle grew ever more bitter. As vividly described there were many incidents of atrocious behavior, amounting to war crimes, by the attackers against their hapless victims; sinking of lifeboats, machine-gunning of survivors, attacks without any warning designed to cause maximum casualties.We learn of instances where the weak gallantly fought back such as the duel between Captain Bissett-Smiths Otaki (with one gun) and the heavily armed German surface raider Mwe. Although he went down with his ship, Captain Smith was posthumously awarded the VC, and remains the only merchant seaman so honored.War under the Red Ensign contains many inspiring and shocking accounts of war at sea and is a gripping read.

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295

Publisher

Casemate Publishers

Published Date

ISBN 10

1844684865

ISBN 13

9781844684861

The Laws of Prosperity

Building a Divine Foundation of Success

By: E. Bernard Jordan

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The Laws of Prosperity

Building a Divine Foundation of Success

By: E. Bernard Jordan

A practical guide of life-changing wisdom and exercises to help restore health, abundance, spirituality, and genuine happiness from the author of the New York Times bestseller The Laws of Thinking. In his latest work, E. Bernard Jordan builds on his bestseller The Laws of Thinking to unveil more of the spiritual truths that dictate success and prosperity. Each of his twenty laws—from the law of employment to the law of values—is broken down into simple explanations and exercises to help the reader better understand their divine purpose. In this provocative book, Jordan demonstrates that when living in sync with God’s universal laws, economic hardship will disappear—you need only have faith, focus, and fundamental knowledge to succeed.

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346

Publisher

Simon and Schuster

Published Date

ISBN 10

1451632991

ISBN 13

9781451632996

Custom Knits Accessories

Unleash Your Inner Designer with Improvisational Techniques for Hats, Scarves, Gloves, Socks, and Mo

By: Wendy Bernard

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Custom Knits Accessories

Unleash Your Inner Designer with Improvisational Techniques for Hats, Scarves, Gloves, Socks, and Mo

By: Wendy Bernard

Custom Knits Accessories is the third book in the Custom Knits series by acclaimed designer Wendy Bernard. While the first two books focused on techniques for customizing top-down sweaters, this one showcases the ever-popular quick-knits: hats, scarves, gloves, mitts, socks, and more. Each of Bernard’s 25 sassy-chic patterns offers specific ideas for customization—from switching out yarns to personalizing fit and style details—and fun, glamorous photographs show off the finished pieces. Also included are formulas for knitting all types of accessories without a pattern, using a single body measurement as a starting point. In true Custom Knits style, Bernard encourages knitters to unleash their inner designer every step of the way.

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144

Publisher

Abrams

Published Date

ISBN 10

1613123426

ISBN 13

9781613123423

Kaching Auto Sales Training Manual

By: Bernard Smalls

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Kaching Auto Sales Training Manual

By: Bernard Smalls

The complete automotive sales training process that will make you big bucks. Learn the psychology of auto sales, selling in the 21st century, the art of negotiations, creating raving fan customers and much more...

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189

Publisher

Lulu.com

Published Date

ISBN 10

1411617827

ISBN 13

9781411617827

SAY IT! "I AM!"

By: Bernard Smalls

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SAY IT! "I AM!"

By: Bernard Smalls

This book is about you living a life of limitless possibilities. God wants you to enjoy abundant life through Jesus Christ. The words you speak will determine whether you live a life of limitation or abundance. When you speak the words I AM, followed by a positive affirmation, you are releasing God's creative ability on your behalf. So, get ready to Say It! and experience explosive blessings!

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Lulu.com

Published Date

ISBN 10

1300504153

ISBN 13

9781300504153

BDC Basics - 7 Foundations Of An Effective Automotive Business Development Center

By: Bernard Smalls

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BDC Basics - 7 Foundations Of An Effective Automotive Business Development Center

By: Bernard Smalls

The BDC in the digital age exists for staying in constant contact with prospects, communicating with and developing more business opportunities with past clients and the retention of loyal customers, increasing sales by driving traffic to the front door. Today the BDC concept is even more important than in the past. This is largely due to the impact of the Internet, social media, Smart-Phones, devices and the instant nature of communication in the digital age. Sales success in today's brave new digital world demands understanding of the place of the BDC in the Internet age and dealing with the needs of the information-based customer. Bernard Smalls, CPO HuMax Consulting Group

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Lulu.com

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ISBN 10

1365676641

ISBN 13

9781365676642

War of the U-Boats

British Merchantmen Under Fire

By: Bernard Edwards

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War of the U-Boats

British Merchantmen Under Fire

By: Bernard Edwards

From the earliest days of the Second World War, Hitlers U-Boats were unleashed with the mission of sinking as much Allied merchant tonnage as possible. From the sinking of the Glasgow-based ship Olivegrove by U-23, to the end of hostilities six years later officers and seamen of the Merchant Marine played a key role in winning the war by their blatant disregard of the risks from Axis forces. The most dangerous were the U-Boats working unseen but there were also surface raiders and aircraft.All too often the result was the loss of ship, cargo and, tragically, crew. But as described in this excellent book great gallantry against overwhelming odds brought rewards and surprising results.We learn of acts of both chivalry and brutal activity by the enemy.The actions described in this book are varied but always make for excellent reading.

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Page Count

296

Publisher

Casemate Publishers

Published Date

ISBN 10

1781596298

ISBN 13

9781781596296

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