A practical and timely guide that shows employees how to craft the jobs they want and managers how to shape their organizations in ways that are conducive to such job crafting. Job Crafting is a rigorous, modern take on job redesign that empowers workers to transform the jobs they have into the ones they want. Through the process of job crafting, a worker proactively alters their job to emphasize tasks that better align with their skills or that allow opportunities to learn new skills, with the help of executives who are willing to transform their organizations into supportive work environments. Offering practical guidance grounded in empirical evidence, British researcher Benjamin Laker and coauthors Lebene Soga, Yemisi Bolade-Ogunfodun, and Adeyinka Adewale describe the steps necessary for businesses and organizations to facilitate that support. Rather than passively receive job titles and role descriptions, job crafters harness meaning at work through three primary avenues: exercising greater control over tasks, determining the way tasks are perceived, and shaping social context. Based on data from a previous study in which structured interviews were conducted with one thousand business leaders and two thousand of their workers around the world, the authors’ clear, four-step framework shows managers how to maximize staff engagement and productivity by building the systems, structures, and processes that empower workers to job craft. As new principles of stewardship, authenticity, and empowerment redefine the old command-and-control leadership approach, and generations Y and Z seek autonomy and purpose at work, job crafting offers a potential silver bullet to many workforce problems. Aimed at managers, executives, scholars, and executive education students, Job Crafting rejuvenates discussions of job design, leaving readers informed and ready to discuss how to improve their performance and satisfaction in all sectors.
How connected are your customers, employees and organisation? As technology advances and customer expectations rise, the most sustainable, profitable and realistic way businesses can succeed in the future is by connecting their customers, employees, and organisation. Following in the footsteps of some of the world’s largest companies, this book shows you how to transform your business culture using technology to connect the three most important stakeholders – the customers, employees and the organisation – and deliver value to each in turn. This model is best recognised as ‘RenDanHeyi’, a Chinese term that means ‘each employee’ (Ren), ‘the needs of each customer’ (Dan) and ‘the connection between the two’ (Heyi). With practical steps, tips and case studies, this book helps you to build and implement a strategy to close the service gap in your organisation: Understand how to use the RenDanHeyi model to connect your employees, customers, and organisation. Use new or existing technology to link customer expectations to employee activities, and craft job roles and workforce planning strategy around customer needs. Create a connected organisation that generates sustainable and scalable revenue for the business. Transform your leadership from one that delegates to one that empowers and enables employees.
How connected are your customers, employees and organisation? As technology advances and customer expectations rise, the most sustainable, profitable and realistic way businesses can succeed in the future is by connecting their customers, employees, and organisation. Following in the footsteps of some of the world’s largest companies, this book shows you how to transform your business culture using technology to connect the three most important stakeholders – the customers, employees and the organisation – and deliver value to each in turn. This model is best recognised as ‘RenDanHeyi’, a Chinese term that means ‘each employee’ (Ren), ‘the needs of each customer’ (Dan) and ‘the connection between the two’ (Heyi). With practical steps, tips and case studies, this book helps you to build and implement a strategy to close the service gap in your organisation: Understand how to use the RenDanHeyi model to connect your employees, customers, and organisation. Use new or existing technology to link customer expectations to employee activities, and craft job roles and workforce planning strategy around customer needs. Create a connected organisation that generates sustainable and scalable revenue for the business. Transform your leadership from one that delegates to one that empowers and enables employees.
A practical and timely guide that shows employees how to craft the jobs they want and managers how to shape their organizations in ways that are conducive to such job crafting. Job Crafting is a rigorous, modern take on job redesign that empowers workers to transform the jobs they have into the ones they want. Through the process of job crafting, a worker proactively alters their job to emphasize tasks that better align with their skills or that allow opportunities to learn new skills, with the help of executives who are willing to transform their organizations into supportive work environments. Offering practical guidance grounded in empirical evidence, British researcher Benjamin Laker and coauthors Lebene Soga, Yemisi Bolade-Ogunfodun, and Adeyinka Adewale describe the steps necessary for businesses and organizations to facilitate that support. Rather than passively receive job titles and role descriptions, job crafters harness meaning at work through three primary avenues: exercising greater control over tasks, determining the way tasks are perceived, and shaping social context. Based on data from a previous study in which structured interviews were conducted with one thousand business leaders and two thousand of their workers around the world, the authors’ clear, four-step framework shows managers how to maximize staff engagement and productivity by building the systems, structures, and processes that empower workers to job craft. As new principles of stewardship, authenticity, and empowerment redefine the old command-and-control leadership approach, and generations Y and Z seek autonomy and purpose at work, job crafting offers a potential silver bullet to many workforce problems. Aimed at managers, executives, scholars, and executive education students, Job Crafting rejuvenates discussions of job design, leaving readers informed and ready to discuss how to improve their performance and satisfaction in all sectors.
Joe has been cursed. He must meet with Yahweh, the Creator, once a week for coffee and listen to God complain. Yahweh is a crotchety old deity with a pantheon of family problems. His wife, Frigga, has basically stopped talking to Him, except to nag Him about retiring. His son, Jesus, suffers from crippling depression. Oh, and Jesus' estranged wife is planning a terrorist attack to start a holy war. God is fed up with all the drama. He's perfectly tired and infinitely irritable. Though God doesn't seem to care about human problems, Joe's little, mortal life isn't perfect, either. In fact, it's a comedy as black as God's coffee.
Benjamin C. Alamar founded the first journal dedicated to sports statistics, the Journal of Quantitative Analysis in Sports. He developed and teaches a class on sports analytics for managers at the University of San Francisco and has published numerous cutting-edge studies on strategy and player evaluation. Today, he cochairs the sports statistics section of the International Statistics Institute and consults with several professional teams and businesses in sports analytics. There isn't a better representative of this emerging field to show diverse organizations how to implement analytics into their decision-making strategies, especially as analytic tools grow increasingly complex. Alamar provides a clear, easily digestible survey of the practice and a detailed understanding of analytics' vast possibilities. He explains how to evaluate different programs and put them to use. Using concrete examples from professional sports teams and case studies demonstrating the use and value of analytics in the field, Alamar designs a roadmap for managers, general managers, and other professionals as they build their own programs and teach their approach to others.
Shipwrecks of Lake Michigan" is a comprehensive collection of information about legendary wrecks on Lake Michigan--1800 to present. Author Benjamin J. Shelak.
A unique study of Black-Latino electoral coalition building at the local level, this book examines the conditions under which Black and Latino voters support the same mayoral candidate. Benjamin develops a new theory of co-ethnic endorsements and examines how elite co-ethnic cues matter for political representation and incorporation.
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