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Organizational Resilience in Hospitality and Tourism

By: Malgorzata Rozkwitalska-Welenc,Jacek Borzyszkowski,Beata A. Basinska,Fevzi Okumus,Osman M. Karatepe

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Organizational Resilience in Hospitality and Tourism

By: Malgorzata Rozkwitalska-Welenc,Jacek Borzyszkowski,Beata A. Basinska,Fevzi Okumus,Osman M. Karatepe

Although ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present unique factors that make hospitality and tourism organizations resilient in the VUCA world. With contacts at the center of their hospitality and tourism organizational resilience model, the organizational and psychological perspectives are also incorporated. This innovative volume tests the model of organizational resilience in hospitality and tourism organizations. The study identifies and validates organizational and individual factors that create a resilient organization in the hospitality and tourism sector. It will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies, strategic management, hospitality, and tourism management.

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Page Count

182

Publisher

Taylor & Francis

Published Date

ISBN 10

1003848206

ISBN 13

9781003848202

Informal Workplace Learning and Employee Development

Growing in the Organizational New Normal

By: Malgorzata Rozkwitalska-Welenc,Beata A. Basinska,Alicja Dettlaff

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Informal Workplace Learning and Employee Development

Growing in the Organizational New Normal

By: Malgorzata Rozkwitalska-Welenc,Beata A. Basinska,Alicja Dettlaff

The new paradigm in employee development assumes that employees should proactively direct their learning and growth. Most workplace learning is basically informal and occurs through daily work routines, peer-to-peer interactions, networking, and typically brings about significant positive outcomes to both individuals and organizations. Yet, workplace learning always occurs in a pre-defined context and this context has recently changed, and hereafter many people have been delegated to work from home or any other remote locations. Many employees would like to maintain remote or hybrid work design in the future, as well. In this research monograph, the authors explore an unexplored topic in social science research concerning proactive employee development through informal learning in new ways of working (NWW). The authors are esteemed experts in organizational studies, organizational psychology, and human resource management. The monograph will be of interest to students and researchers in organizational studies, organizational behavior, organizational psychology and organizational learning, as well as human resource professionals concerned with employee development and the changing nature of work.

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Page Count

176

Publisher

Taylor & Francis

Published Date

ISBN 10

1040038158

ISBN 13

9781040038154