Ashish Rudra Srivastava's Books

ServiceNow: Building Powerful Workflows

By: Tim Woodruff,Ashish Rudra Srivastava,Martin Wood

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ServiceNow: Building Powerful Workflows

By: Tim Woodruff,Ashish Rudra Srivastava,Martin Wood

Master the management of IT Service using full potential of ServiceNow. About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This course is for IT professionals, ServiceNow administrators, and developers who would like to gain greater control of ServiceNow and its architecture to design and create automated workflows. You should be familiar with JavaScript and basic computing technologies, but you can be new to ServiceNow. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Use the ServiceNow plugins to manage development Build and publish custom applications for service management Write efficient and effective client-side JavaScript Find out how to authenticate and secure Web Services Integrate and exchange data with people and systems Create and secure your systems with proper access control In Detail ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications, giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email by providing a better way to get work done. This course will show you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. You will then learn more about the power of tasks, events, and notifications. We'll then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Further on, you'll learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. At the end of this course, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. The course provides you with highly practical content explaining ServiceNow from the following Packt books: Learning ServiceNow ServiceNow Cookbook Mastering ServiceNow, Second Edition Style and approach This pragmatic guide follows problem-solution based approach to help you configure the ServiceNow and eliminate the challenges faced when implementing and using ServiceNow. It enables you to configure and manage ServiceNow, and learn the fundamentals of the ServiceNow platform.

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Page Count

1330

Publisher

Packt Publishing Ltd

Published Date

ISBN 10

1788626907

ISBN 13

9781788626903

ServiceNow Cookbook

By: Ashish Rudra Srivastava

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ServiceNow Cookbook

By: Ashish Rudra Srivastava

Over 50 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently About This Book Solve problems and challenges encountered while implementing or using ServiceNow in your organization Helps you build core administration, management, and maintenance skills to automate and orchestrate your IT environment Comes with recipes to improve the way you design and create automated workflows Who This Book Is For This book targets IT professionals and administrators who have some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow. It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed. What You Will Learn Grasp the basics, such as entering and navigation, required to implement ServiceNow Perform core configuration and management tasks Use the ServiceNow plugins to manage development Build and publish custom applications for service management Design data-driven apps to connect with outside worlds by getting into Client and server scripting Configure alerts and notifications and understand e-mail troubleshooting and watermarking Build and configure reports to set up your dashboard as per the requirement Create and configure workflow activities In Detail ServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle. Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow. By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. Style and approach This book follows a recipe-based problem-solution approach to address and dispel challenges faced when implementing and using ServiceNow on a regular basis.It will act as a quick solution when trying to solve specific problems without having to read an exhaustive tutorial.

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Page Count

370

Publisher

Packt Publishing Ltd

Published Date

ISBN 10

1785884131

ISBN 13

9781785884139

ServiceNow: Building Powerful Workflows

By: Tim Woodruff,Ashish Rudra Srivastava,Martin Wood

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ServiceNow: Building Powerful Workflows

By: Tim Woodruff,Ashish Rudra Srivastava,Martin Wood

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

1330

Publisher

Packt Publishing Ltd

Published Date

ISBN 10

1788626907

ISBN 13

9781788626903

ServiceNow Cookbook

By: Ashish Rudra Srivastava

Write a review Read reviews Take a Quiz Solve Book Puzzle

ServiceNow Cookbook

By: Ashish Rudra Srivastava

Average ratings

N/A

Write a review

Solve jigsaw puzzle

Age

Page Count

370

Publisher

Packt Publishing Ltd

Published Date

ISBN 10

1785884131

ISBN 13

9781785884139

Book's by Ashish Rudra Srivastava

ServiceNow: Building Powerful Workflows

ServiceNow: Building Powerful Workflows

ServiceNow Cookbook

ServiceNow Cookbook

ServiceNow: Building Powerful Workflows

ServiceNow: Building Powerful Workflows

ServiceNow Cookbook

ServiceNow Cookbook

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