Salespeople are among the most highly paid professionals in American society, and they are very important to the economy. Why, then, do so few people respect sales as a career? In Non-Manipulative Selling the authors attempt to address that question for a broad business audience. Non-Manipulative Selling offers the strategies and techniques for creating customers, not just sales.
This book is about the accountability performance system, which can be applied to any training program. It explores the critical difference between the content and context of any program.
The Sales Professional's Idea-A-Day Guide" is loaded with ideas -- 250 of them, one for each workday of the year -- that will make your sales soar and give you the tools to build long-term sales success into your sales career every day of the year.Five minutes a day is all it takes. Whether you've been in sales for 20 days or 20 years, you'll have an easy-to-use daily reference for getting a new idea or double-checking ones you haven't used in a while. The main components -- the self-test, the FYIs, and the work sheets -- cover key points in selling success.
Selling by Objectives" demonstrates the advantages of non-manipulative sales techniques that create long-term good will and help to build solid business relationships. Written by three of the nation's leading sales trainers, "Selling by Objectives" outlines the sales philosophies and principles of many Fortune 500 companies, and demonstrates the importance and effectiveness of obtaining the highest levels of professionalism. Featuring up-to-date consultative techniques and relationship-based tactics, "Selling by Objectives" applies verified techniques to selling for success.
How do salespeople become successful? According to the author, the only surefire way is to absorb new ideas and information one day at a time. That's the premise behind this sales guide that contains 250 "small" ideas that readers can put to work immediately to make a big improvement in selling and customer service effectiveness. Two basic formats are used for these idea-starters: FYI sections, simple checklists such as key points to remember when making a sales presentation, and forms and grids that guide the rep through such basic tasks as preparing a territory analysis or identifying specific customer service problems. Nearly 100 illustrations, charts, and worksheets are included.
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