Hospitality Management, 3e covers the core competency units in SIT07 Tourism, Hospitality and Events Training Package for the Diploma and Advanced Diploma in Hospitality Management. It provides the foundation knowledge needed for the role of a hospitality manager. The 3rd edition continues to combine theory with a skills building approach to explain the key principles of hospitality management at a supervisory, line management and senior management level. The text helps students develop the professional skills necessary to ensure quality products and services in all hospitality operations.
Modernizing and colonizing forces brought nineteenth-century Sri Lankan Buddhists both challenges and opportunities. How did Buddhists deal with social and economic change; new forms of political, religious, and educational discourse; and Christianity? And how did Sri Lankan Buddhists, collaborating with other Asian Buddhists, respond to colonial rule? To answer these questions, Anne M. Blackburn focuses on the life of leading monk and educator Hikkaduve Sumangala (1827–1911) to examine more broadly Buddhist life under foreign rule. In Locations of Buddhism, Blackburn reveals that during Sri Lanka’s crucial decades of deepening colonial control and modernization, there was a surprising stability in the central religious activities of Hikkaduve and the Buddhists among whom he worked. At the same time, they developed new institutions and forms of association, drawing on pre-colonial intellectual heritage as well as colonial-period technologies and discourse. Advocating a new way of studying the impact of colonialism on colonized societies, Blackburn is particularly attuned here to human experience, paying attention to the habits of thought and modes of affiliation that characterized individuals and smaller scale groups. Locations of Buddhism is a wholly original contribution to the study of Sri Lanka and the history of Buddhism more generally.
We live in a world of limitless information. With technology advancing at an astonishingly fast pace, we are challenged to adapt to robotics and automated systems that threaten to replace us. Both at home and at work, an endless range of devices and Information Technology (IT) systems place demands upon our attention that human beings have never experienced before, but are our brains capable of processing it all? In this important new book, an in-depth view is taken of IT's under-studied dark side and its dire consequences on individuals, organizations, and society. With theoretical underpinnings from the fields of cognitive psychology, management, and information systems, the idea of brain overload is defined and explored, from its impact on our decision-making and memory to how we may cope with the resultant 'technostress'. Discussing the negative consequences of technology on work substitution, technologically induced work-family conflicts, and organizational design as well as the initiatives set up to combat these, the authors go on to propose measurement approaches for capturing the entangled aspects of IT-related overload. Concluding on an upbeat note, the book's final chapter explores emerging technologies that can illuminate our world when mindfully managed. Designed to better equip humans for dealing with new technologies, supported by case studies, and also exploring the idea of 'IT addiction', the book concludes by asking how IT processes may aid rather than hinder our cognitive functioning. This is essential reading for anyone interested in how we function in the digital age.
Hospitality Management, 3e covers the core competency units in SIT07 Tourism, Hospitality and Events Training Package for the Diploma and Advanced Diploma in Hospitality Management. It provides the foundation knowledge needed for the role of a hospitality manager. The 3rd edition continues to combine theory with a skills building approach to explain the key principles of hospitality management at a supervisory, line management and senior management level. The text helps students develop the professional skills necessary to ensure quality products and services in all hospitality operations.
Through this searching overview of Anne Graham's work Joan Ackland leads us to the artist's unique vision, with its particular insight and character. Key factors in its formation have been the artist's background and her personality about which the author writes with the appealing vitality of her subject.
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