Andrew Hiles's Books

Service Level Agreements By Andrew Hiles, Hon FBCI, EloSCM

A Rothstein Publishing Collection

By: Andrew Hiles, Hon FBCI, EIoSCM

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Service Level Agreements By Andrew Hiles, Hon FBCI, EloSCM

A Rothstein Publishing Collection

By: Andrew Hiles, Hon FBCI, EIoSCM

In an ideal business climate, all your service level agreements would align perfectly with business goals. Your company’s vision, definitions, requirements, and performance measurement would be clear. But in today’s fast-paced, complex world of outsourcing, you could use some help to make that a reality. Look no further! In A Rothstein Publishing Collection: Service Level Agreements, four key books by Andrew Hiles combine to help you achieve effective agreements. Andrew Hiles draws on decades of experience to guide you in achieving service level agreements (SLAs) that are not simply legal documents, but are strategic business-centric tools that can lead to enduring, satisfying, and profitable relationships between customer and supplier. In this four-book package, you will receive a step-by-step guide to designing, negotiating, and implementing SLAs in your organization: Service Level Agreements: Winning a Competitive Edge for Support & Supply Services The Complete Guide to IT Service Level Agreements: Aligning IT Service to Business Needs E-Business Service Level Agreements: Strategies for Service Providers, E-Commerce and Outsourcing Creating a Customer-Focused Help Desk: How to Win and Keep Your Customers These books include checklists, samples, statistics, and real-world case studies that will help you to: • Create clearly written SLAs that are unambiguous, comprehensive, and enforceable. • Balance service costs against quality for business advantage. • Provide the level of service that meets the expectations of customers and keeps them loyal. • Apply quality assurance techniques to the SLA to identify the right quality of service. • Prevent disputes between customers and suppliers. • Avoid catastrophic losses and day-to-day headaches.

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1005

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Rothstein Publishing

Published Date

ISBN 10

1944480013

ISBN 13

9781944480011

Extradited

The European Arrest Warrant and My Fight for Justice from a Greek Prison Cell

By: Andrew Symeou

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Extradited

The European Arrest Warrant and My Fight for Justice from a Greek Prison Cell

By: Andrew Symeou

2003: The European Arrest Warrant (EAW) is introduced under the Extradition Act. A mechanism intended to facilitate the speed and ease with which criminals are brought to justice, it prevents British courts from considering any evidence before extraditing a person wanted by the authorities of another European member state - a mechanism open to abuse and error. 2007: Eighteen-year-old Andrew Symeou travels to Greek island Zante to celebrate the end of exams with friends. While there, another British boy is punched in a nightclub and tragically dies two days later. The pair had never met and Andrew was in another nightclub at the time. Greek police beat witnesses, fabricate statements and pin the crime on a man from a photograph - one taken on a different night to the incident. 2008: Andrew is arrested at his north London home by British police with an EAW. He is wanted for murder. Private Eye described the Greek investigation as 'flawed, contradictory and in places ludicrous'. A British coroner slammed it as being 'a misguided effort to solve the crime'. Regardless, a British court was unable to prevent his extradition and, despite never having been questioned by police and publicly protesting his innocence, Andrew was thrown into a Greek prison with hardened criminals. He spent almost a year awaiting trial in truly horrific conditions, encountering violence, drugs, racism and rioting - the most extreme of which he witnessed in the infamous Korydallos Prison. ln 2011, Andrew was acquitted as the Greek police's case unravelled. Extradited is the honest, moving, yet witty account of Andrew's incredible fight for justice.

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312

Publisher

Biteback Publishing

Published Date

ISBN 10

1849549281

ISBN 13

9781849549288

The Definitive Handbook of Business Continuity Management

By: Andrew Hiles

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The Definitive Handbook of Business Continuity Management

By: Andrew Hiles

With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes. Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world. We explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact. The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners. This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it.

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832

Publisher

John Wiley & Sons

Published Date

ISBN 10

0470710799

ISBN 13

9780470710791

Working With Denied Child Abuse: The Resolutions Approach

The Resolutions Approach

By: Turnell, Andrew,Essex, Susanne

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Working With Denied Child Abuse: The Resolutions Approach

The Resolutions Approach

By: Turnell, Andrew,Essex, Susanne

This volume presents a safety-focused, partnership-based, practice model called resolutions, which provides an alternate approach to working with the problem of denied child abuse. It describes each stage of this model and demonstrates the approach through many practice examples.

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225

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McGraw-Hill Education (UK)

Published Date

ISBN 10

0335216579

ISBN 13

9780335216574

Modernism, Space and the City

Outsiders and Affect in Paris, Vienna, Berlin, and London

By: Thacker Andrew Thacker

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Modernism, Space and the City

Outsiders and Affect in Paris, Vienna, Berlin, and London

By: Thacker Andrew Thacker

Explores the crucial role played by the city in the construction of modernismThis innovative book examines the development of modernist writing in four European cities: London, Paris, Berlin and Vienna. Focusing on how literary outsiders represented various spaces in these cities, it draws upon contemporary theories of affect and literary geography. Particular attention is given to the transnational qualities of modernist writing by examining writers whose view of the cities considered is that of migrants, exiles or strangers, including Mulk Raj Anand, Blaise Cendrars, Bryher, Joseph Conrad, T. S. Eliot, Christopher Isherwood, Hope Mirrlees, Noami Mitchison, Jean Rhys, Sam Selvon and Stephen Spender.Key FeaturesThe first book in modernist studies to bring detailed discussion of these four cities togetherBreaks new ground in being the first book to bring affect theory and literary geography together in order to analyse modernismAn extensive range of authors is analysed, from the canonical to the previously marginalSituates the literary and filmic texts within the context of urban spaces and cultural institutions

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404

Publisher

Edinburgh University Press

Published Date

ISBN 10

1474441947

ISBN 13

9781474441940

Artificial War

Multiagent-based Simulation of Combat

By: Andrew Ilachinski

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Artificial War

Multiagent-based Simulation of Combat

By: Andrew Ilachinski

Military conflicts, particularly land combat, possess thecharacteristics of complex adaptive systems: combat forces arecomposed of a large number of nonlinearly interacting parts and areorganized in a dynamic command-and-control network; local action, which often appears disordered, self-organizes into long-range order;military conflicts, by their nature, proceed far from equilibrium;military forces adapt to a changing combat environment; and there isno master voice that dictates the actions of every soldier (i

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962

Publisher

World Scientific

Published Date

ISBN 10

9812562400

ISBN 13

9789812562401

Strong Inside

Perry Wallace and the Collision of Race and Sports in the South

By: Andrew Maraniss

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Strong Inside

Perry Wallace and the Collision of Race and Sports in the South

By: Andrew Maraniss

New York Times Best Seller 2015 RFK Book Awards Special Recognition 2015 Lillian Smith Book Award 2015 AAUP Books Committee "Outstanding" Title When Strong Inside was first published ten years ago, no one could have predicted the impact the book would have on Vanderbilt University, Nashville, and communities across the nation. What began as a biography of Perry Wallace—the first African American basketball player in the Southeastern Conference (SEC)—became a catalyst for meaningful change and reconciliation between Wallace and the city that had rejected him. In this tenth-anniversary edition, scholars of race and sports Louis Moore and Derrick E. White provide a new foreword that places the story in the context of the study of sports and society, and author Andrew Maraniss adds a concluding chapter filling readers in on how events unfolded between Strong Inside’s publication in 2014 and Perry Wallace’s death in 2017 and exploring Wallace’s continuing legacy. Wallace entered kindergarten the year that Brown v. Board of Education upended “separate but equal.” As a twelve-year-old, he sneaked downtown to watch the sit-ins at Nashville’s lunch counters. A week after Martin Luther King Jr.’s “I Have a Dream” speech, Wallace entered high school, and later saw the passage of the Civil Rights and Voting Rights acts. On March 19, 1966, his Pearl High School basketball team won Tennessee’s first integrated state tournament—the same day Adolph Rupp’s all-white Kentucky Wildcats lost to the all-Black Texas Western Miners in an iconic NCAA title game. The world seemed to be opening up at just the right time, and when Vanderbilt recruited him, Wallace courageously accepted the assignment to desegregate the SEC. His experiences on campus and in the hostile gymnasiums of the Deep South turned out to be nothing like he ever imagined.

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782

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Vanderbilt University Press

Published Date

ISBN 10

0826506933

ISBN 13

9780826506931

The Chameleon Consultant

Culturally Intelligent Consultancy

By: Andrew Holmes

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The Chameleon Consultant

Culturally Intelligent Consultancy

By: Andrew Holmes

This title was first published in 2002. How do you add value to your clients? Is it the process you use, or the technical skills you deploy? Or perhaps it's your ability to adjust the way you sell and deliver your services based upon your tacit understanding of your client's culture - the way we do things round here. Such chameleon-like behaviour is fundamental to successful consulting, and yet it is neither widely understood nor practised within the profession. Until now. This book describes a powerful way to improve the consultancy process, from selling the service to delivering the engagement, through a concept called cultural intelligence - the missing dimension of effective consultancy. By revisiting the consultancy process using a simple model of organizational culture, this text creates a potent technique for tailoring the principal consultancy processes of selling, relationship management, account management and engagement management. Such tailoring that ensures the consultant and consultancy firm can blend into their clients' organizations more effectively and as a result add immediate and lasting value.

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205

Publisher

Routledge

Published Date

ISBN 10

1351765655

ISBN 13

9781351765657

Smart Risk

By: Andrew Holmes

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Smart Risk

By: Andrew Holmes

We all know that the future is uncertain, but rather than make any attempt to actively manage our futures in a consistent way, we tend to make broadbrush assumptions based on common-sense and intuition alone. Successfully managing risk is a primary ingredient for success in a fast-paced environment where we are bombarded by the need to make critical decisions, often with little or no solid facts available and little insight into the likely outcomes. Smart Things to Know About Risk Management, in a step-by-step approach, shows the reader what is risk management and why it matters, the categories of risk, how to achieve the right balance of risk, knowing your risk appetite, how to actively manage your risks and develop a risk culture and techniques, tools and models for managing risk. Case studies are also included. * Perfect for the SMART treatment - this book starts from basics, assumes no prior knowledge and gives a step-by-step approach. * Step-by-step approach. Covers the background to risk and risk management as well as practical application and techniques, tools and models for managing risk. * Written by a highly experienced practitioner with a formidable working knowledge in this area.

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276

Publisher

John Wiley & Sons

Published Date

ISBN 10

1841126187

ISBN 13

9781841126180

Walking Wounded

The Life and Poetry of Vernon Scannell

By: Andrew Taylor

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Walking Wounded

The Life and Poetry of Vernon Scannell

By: Andrew Taylor

This uncompromising biography tells the story of a wounded D-Day veteran, a deserter, a violent drunk, a loving father who abandoned his first child, a boxer and brawler, a wife-beater, a bigamist, and a passionately romantic lover. It is also, most importantly, the story of a poet. Vernon Scannell wrote some of the finest poetry to come out of the Second World War. He won the Chomondeley Prize and the Heinemann Award, and for half a century he was acknowledged as one of the leading poets in the country. His Collected Poems are still in print, and his poetry for both adults and children is regularly anthologised and appears on English Literature examination papers. Scannell died in 2007, and Walking Wounded draws on his personal diaries, poems, and other writings to offer the first detailed study of this complex, controversial, and occasionally tragic life. For the first time, the women who loved him tell their stories; his children describe growing up with a father who was funny, affectionate, sometimes violent, and often not there at all; and his fellow poets, including Seamus Heaney, Anthony Thwaite, Alan Brownjohn and Kit Wright, speak of the dedicated stylist, assured performer, and occasionally roistering drunk that they knew. Scannell was seriously wounded in Normandy shortly after D-Day, but the book looks at the deeper, mental scars from the War that he bore all his life, and of the suffering they caused to him and the people who loved him. It is an important book about an important poet, which investigates where poetry comes from, and the terrible price that sometimes has to be paid for it.

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458

Published Date

ISBN 10

0199603189

ISBN 13

9780199603183

Railroads of Cape Cod and the Islands

By: Andrew T. Eldredge

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Railroads of Cape Cod and the Islands

By: Andrew T. Eldredge

In 1848, the railroad extended to Cape Cod to serve the Boston & Sandwich Glass Company. By 1887, fourteen of the fifteen towns on Cape Cod were connected by the railroad. For a short time, even the islands of Nantucket and Martha's Vineyard had railroad lines. As the highways expanded in the years following World War II, the automobile became the primary mode of transportation. By 1959, year-round Cape Cod passenger service had been discontinued. Today, many miles of track have been removed to accommodate recreational bike paths. Using hundreds of historic images, Railroads of Cape Cod and the Islands illustrates the rich heritage of passenger and freight rail transportation on Cape Cod, Martha's Vineyard, and Nantucket. Mainland connections once involved transfer between ship and rail at wharves in Provincetown, Hyannis, and Woods Hole. Since 1935, trains have crossed the Cape Cod Canal on the world's second longest vertical-lift bridge.

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144

Publisher

Arcadia Publishing

Published Date

ISBN 10

1439628610

ISBN 13

9781439628614

Zitelli and Davis' Atlas of Pediatric Physical Diagnosis E-Book

By: Basil J. Zitelli,Sara C. McIntire,Andrew J Nowalk

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Zitelli and Davis' Atlas of Pediatric Physical Diagnosis E-Book

By: Basil J. Zitelli,Sara C. McIntire,Andrew J Nowalk

Through six bestselling editions, Zitelli and Davis' Atlas of Pediatric Physical Diagnosis, by Drs. Basil J. Zitelli, Sara C. McIntire, and Andrew J. Nowalk, has been the gold standard atlas of pediatric diagnosis for residents and physicians. Thousands of high-quality clinical photographs are paired with authoritative clinical content, covering both common and uncommon pediatric disorders. Extensive revisions throughout bring this encyclopedic resource fully up to date, helping you hone your visual examination skills and improve your diagnostic accuracy. - Features more than 2,500 color photographs supplemented by explanatory text, laboratory tests, and imaging. - Emphasizes pertinent historical factors, examination techniques, visual findings, and diagnostic methods. - Includes new coverage of urinary tract infections, vesicoureteral reflux management, food allergies, Lyme disease, coagulation disorders, congenital infections, and immune deficiencies - Contains a new chapter on vascular anomalies, with detailed descriptions of vascular malformations and new medical co-management approaches.

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1065

Publisher

Elsevier Health Sciences

Published Date

ISBN 10

0323511856

ISBN 13

9780323511858

Human Difference

Reflections on a Life in Proximity to Disability

By: Andrew Barron

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Human Difference

Reflections on a Life in Proximity to Disability

By: Andrew Barron

Living in proximity to human disability, with a son who has Down Syndrome, Andrew Barron has come to understand that not only do we live in a world of human difference, but that God wants us to live in this kind of world, for our own flourishing. Human Difference is an extended meditation on that experience and a reflection on the nature of human care and hospitality. Barron seeks to understand and embrace the uncertainty that comes with living in proximity to difference and disability and reflects on how we might better cope with and ultimately be enriched by its ambiguity. He undertakes a new approach to difference: we must be ready to venture into uncomfortable territory, to "put out into the deep water" and to actively seek out an intimate and open closeness with difference and disability.

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169

Publisher

Wipf and Stock Publishers

Published Date

ISBN 10

1666779237

ISBN 13

9781666779233

Zitelli and Davis' Atlas of Pediatric Physical Diagnosis

Expert Consult - Online and Print

By: Basil J. Zitelli, MD,Sara C McIntire, MD,Andrew J Nowalk, MD, PhD

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Zitelli and Davis' Atlas of Pediatric Physical Diagnosis

Expert Consult - Online and Print

By: Basil J. Zitelli, MD,Sara C McIntire, MD,Andrew J Nowalk, MD, PhD

Accurately diagnose the entire spectrum of pediatric conditions with the most trusted atlas in the field: Zitelli and Davis' Atlas of Pediatric Physical Diagnosis, 6th Edition. Over 2,500 superb clinical photographs provide unparalleled coverage of important clinical signs and symptoms - from the common (pinkeye) to the rare (Williams syndrome). Trusted by residents and clinicians alike, this updated classic helps you quickly and confidently diagnose any childhood condition you're likely to encounter. Get the comprehensive coverage you need - from pertinent historical factors and examination techniques to visual and diagnostic methods - with over 2,500 practical, clinical photographs to help identify and diagnose hundreds of pediatric disorders. Benefit from authoritative guidance on genetic disorders and dysmorphic conditions, neonatology, developmental-behavioral pediatrics, allergy and immunology, conditions of each body system, child abuse and neglect, infectious disease, surgery, pediatric and adolescent gynecology, orthopedics, and craniofacial syndromes - all enhanced by over 3,400 high-quality images. Prepare for the pediatric boards with one of the best, most widely used review tools available. Access the complete contents and illustrations online at www.expertconsult.com - fully searchable! Get in-depth guidance on your laptop or mobile device with online diagnostic videos of non-seizure neurological symptoms, respiratory disorders, and seizures, plus an infant development assessment tool, a downloadable image gallery (JPEGs or PPTs for easy insertion into academic presentations) and links to PubMed - all online at www.expertconsult.com. Gain an up-to-date understanding of today's hottest topics, including autism spectrum disorders, childhood obesity, inborn errors of metabolism, malformations associated with teratogens, and mitochondrial disorders. Stay current with new chapters and revised coverage of genetics, radiology, development, endocrinology, infectious diseases, cerebral palsy, skeletal syndromes, and child abuse. Face your daily diagnostic challenges, from the common to the rare, with Zitelli.

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1112

Publisher

Elsevier Health Sciences

Published Date

ISBN 10

0323079326

ISBN 13

9780323079327

Catalogue of the library of the Peabody institute of the city of Baltimore ...

Vol. III

By: Andrew Troeger,John Parker

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Catalogue of the library of the Peabody institute of the city of Baltimore ...

Vol. III

By: Andrew Troeger,John Parker

Reprint of the original, first published in 1883.

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850

Publisher

BoD – Books on Demand

Published Date

ISBN 10

3385307198

ISBN 13

9783385307193

Amylin

Physiology and Pharmacology

By: Andrew A. Young,Andrew Young

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Amylin

Physiology and Pharmacology

By: Andrew A. Young,Andrew Young

Amylin deciphers amylin's physiology and reveals previously unrecognized mechanisms fundamental to control body weight and fuel homeostasis. This book also discusses therapeutic utility of amylin as the first new medicine to treat diabetes since insulin. Provides a current comprehensive treatment of amylin the hormone Identifies the majority of amylin's physiologic functions

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372

Publisher

Gulf Professional Publishing

Published Date

ISBN 10

0120329549

ISBN 13

9780120329540

Ward's Anaesthetic Equipment

By: Andrew J. Davey

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Ward's Anaesthetic Equipment

By: Andrew J. Davey

Ward's Anaesthetic Equipment familiarizes the anesthetic trainee very thoroughly with anesthesia and intensive care equipment and it remains the recommended text for Parts II, III and the final FRCA and FFARCSI exams. The newest edition has been completely updated and revised to ensure the close integration of the physical principles and clinical applications of equipment throughout the text. It is the only comprehensive equipment textbook based on UK equipment and practice. This is a comprehensive and highly practical one-stop source of information on the latest anesthetic and intensive care equipment currently in use. Key points and key references are included in every chapter and the text has been rewritten to be very clear and concise. Provides the trainee with a very accessible source of information to aid in the understanding of the basic and more advanced key principles behind equipment and design. Extensively and painstakingly cross-referenced by an experienced author that ensures easy access to consistent, related information. Ward's has been expanded to include intensive care and advanced monitoring equipment in greater detail as well as an expansion of the growing practice of TIVA (total intravenous anesthesia) written with the new syllabus of the FRCA and FFARCSI (Fellowship of the Royal College of Anesthetists and Fellowship of the Irish College of Anesthetists) in mind. Four color photographs throughout Manufacturer's diagrams and schematics simplified and carefully explained to the reader. With 10 additional contributors.

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532

Publisher

Elsevier Health Sciences

Published Date

ISBN 10

1416025588

ISBN 13

9781416025580

Business Continuity Management

Global Best Practices

By: Andrew Hiles

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Business Continuity Management

Global Best Practices

By: Andrew Hiles

At this critical point in your Business Continuity Management studies and research, you need one definitive, comprehensive professional textbook that will take you to the next step. In his 4th edition of Business Continuity Management: Global Best Practices, Andrew Hiles gives you a wealth of real-world analysis and advice – based on international standards and grounded in best practices -- a textbook for today, a reference for your entire career. With so much to learn in this changing profession, you don't want to risk missing out on something you’ll need later. Does one of these describe you? Preparing for a Business Continuity Management career, needing step-by-step guidelines, Working in BCM, looking to deepen knowledge and stay current -- and create, update, or test a Business Continuity Plan. Managing in BCM, finance, facilities, emergency preparedness or other field, seeking to know as much as much as possible to make the decisions to keep the company going in the face of a business interruption. Hiles has designed the book for readers on three distinct levels: Initiate, Foundation, and Practitioner. Each chapter ends with an Action Plan, pinpointing the primary message of the chapter and a Business Continuity Road Map, outlining the actions for the reader at that level. NEW in the 4th Edition: Supply chain risk -- extensive chapter with valuable advice on contracting. Standards -- timely information and analysis of global/country-specific standards, with detailed appendices on ISO 22301/22313 and NFPA 1600. New technologies and their impact – mobile computing, cloud computing, bring your own device, Internet of things, and more. Case studies – vivid examples of crises and disruptions and responses to them. Horizon scanning of new risks – and a hint of the future of BCM. Professional certification and training – explores issues so important to your career. Proven techniques to win consensus on BC strategy and planning. BCP testing – advice and suggestions on conducting a successful exercise or test of your plan To assist with learning -- chapter learning objectives, case studies, real-life examples, self-examination and discussion questions, forms, checklists, charts and graphs, glossary, and index. Downloadable resources and tools – hundreds of pages, including project plans, risk analysis forms, BIA spreadsheets, BC plan formats, and more. Instructional Materials -- valuable classroom tools, including Instructor’s Manual, Test Bank, and slides -- available for use by approved adopters in college courses and professional development training.

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495

Publisher

Rothstein Publishing

Published Date

ISBN 10

1931332762

ISBN 13

9781931332767

Retina

By: David R. Hinton,Stephen J. Ryan,Andrew P. Schachat,Charles P. Wilkinson

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Retina

By: David R. Hinton,Stephen J. Ryan,Andrew P. Schachat,Charles P. Wilkinson

Praised by JAMA as "The most complete description of the development, structure, function, pathophysiology, and treatment of the retina and its diseases to be found anywhere," this monumental three-volume work puts all of today's scientific and clinical knowledge of the retina at readers' fingertips. The New Edition has been comprehensively updated and reorganized to reflect all of the very latest scientific and genetic discoveries, diagnostic imaging methods, drug therapies, treatment recommendations, and surgical techniques. The result is an indispensable reference and diagnostic tool for generalists and specialists alike. Delivers the editorial expertise of four highly respected authorities, as well as contributions from internationally recognized leaders in visual science, ophthalmology, and vitreoretinal studies. Presents more than 3,400 superb illustrations (2,200 in full color) that capture all forms of retinal disease from every perspective. Offers the very latest information on the genetic basis of retinal disease, diagnostic retinal imaging, photodynamic therapy, and age-related macular degeneration. Examines the most recent advances in diagnostic indocyanine green angiography � optical coherence tomography (OCT) and quantitative fluoroscein angiography � macular translocation with 360� peripheral retinectomy � surgery for diffuse macular edema due to multiple causes, including proliferative vitreoretinopathy � artificial vision � and much more. Features a completely restructured section on age-related macular degeneration that includes epidemiology and risk factors � prophylaxis and prevention knowledge gained from large clinical trials like AREDS � proven and experimental treatments for AMD � and pharmacotherapy. Incorporates a multitude of new full-color images, 2200 in all.

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2744

Publisher

Elsevier Health Sciences

Published Date

ISBN 10

0323025986

ISBN 13

9780323025980

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