Amir Hartman's Books

Competing for Customers

Why Delivering Business Outcomes is Critical in the Customer First Revolution

By: Jeb Dasteel,Amir Hartman,Craig LeGrande

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Competing for Customers

Why Delivering Business Outcomes is Critical in the Customer First Revolution

By: Jeb Dasteel,Amir Hartman,Craig LeGrande

Business-to-business customer expectations have changed. To survive—and thrive—in today’s economy, where customers are constantly reevaluating their purchases and looking at options never available before, you need to deliver business outcomes, not features and functionality. Suddenly, your “sale” is no longer a one-time event: it’s a relationship that demands continuous care and nurturing. You need to constantly deliver, measure, and demonstrate the value you create for your customers. Like it or not, it’s your job to make sure your customers succeed—and keep on succeeding—with what you’ve sold them. That job has a name: “Customer Success.” Delivering customer success means radically changing the way you engage with customers—from sales, to marketing, to engineering and support. This book gives you a complete framework for doing just that. Step by step, you’ll learn how to make sure your customers are achieving business outcomes from your offerings...now, next year, and for years to come. Embed customer success in your organizational DNA, in 3 steps: Listen: Truly understand what it means for your customers to succeed with your offerings Engage: Start a productive dialogue, collaborate to solve problems, and promote awareness of the value you create Ensure: Innovate to deliver on your promises, prove it to the customer, and build retention

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Page Count

263

Publisher

FT Press

Published Date

ISBN 10

0134172949

ISBN 13

9780134172941

Ruthless Execution

What Business Leaders Do when Their Companies Hit the Wall

By: Amir Hartman

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Ruthless Execution

What Business Leaders Do when Their Companies Hit the Wall

By: Amir Hartman

Hartman, author of the bestselling "NETREADY," identifies the central ingredients that help certain companies to get beyond the wall and thrive--and shows how to instill these ingredients in an organization.

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Page Count

286

Publisher

FT Press

Published Date

ISBN 10

0131018841

ISBN 13

9780131018846

Competing for Customers

Why Delivering Business Outcomes is Critical in the Customer First Revolution

By: Jeb Dasteel,Amir Hartman,Craig LeGrande

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Competing for Customers

Why Delivering Business Outcomes is Critical in the Customer First Revolution

By: Jeb Dasteel,Amir Hartman,Craig LeGrande

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Page Count

263

Publisher

FT Press

Published Date

ISBN 10

0134172949

ISBN 13

9780134172941

Elements of Linear Space

By: A. R. Amir-Moez,A. L. Fass

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Elements of Linear Space

By: A. R. Amir-Moez,A. L. Fass

Elements of Linear Space is a detailed treatment of the elements of linear spaces, including real spaces with no more than three dimensions and complex n-dimensional spaces. The geometry of conic sections and quadric surfaces is considered, along with algebraic structures, especially vector spaces and transformations. Problems drawn from various branches of geometry are given. Comprised of 12 chapters, this volume begins with an introduction to real Euclidean space, followed by a discussion on linear transformations and matrices. The addition and multiplication of transformations and matrices are given emphasis. Subsequent chapters focus on some properties of determinants and systems of linear equations; special transformations and their matrices; unitary spaces; and some algebraic structures. Quadratic forms and their applications to geometry are also examined, together with linear transformations in general vector spaces. The book concludes with an evaluation of singular values and estimates of proper values of matrices, paying particular attention to linear transformations always on a unitary space of dimension n over the complex field. This book will be of interest to both undergraduate and more advanced students of mathematics.

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Page Count

160

Publisher

Elsevier

Published Date

ISBN 10

148327909X

ISBN 13

9781483279091

Cracking the Stress Secret

How to Turn Pressure into Power

By: Amir A. Rashidian

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Cracking the Stress Secret

How to Turn Pressure into Power

By: Amir A. Rashidian

Why stress isn’t a bad thing and how to turn it into strength When we seek advice on health and wellness, we are commonly told to reduce or eliminate stress in our lives. Cracking the Stress Secret takes a different stance. In this book, author, speaker, and chiropractor Amir Rashidian explains that striving to accomplish goals and improve ourselves inherently comes along with obstacles and stress, and so it’s unrealistic—even undesirable—to cut stress from our lives. How much we achieve depends on how much stress we can safely handle. In fact, stress can become a natural source of fuel for success. Geared toward professionals, entrepreneurs, and anyone who has a busy daily life but also has big aspirations, Cracking the Stress Secret demonstrates how health comes from the inside out and why it’s best to intentionally and gradually increase (not decrease) stress to improve adaptability and resilience. Dr. Rashidian provides ten steps that you can use to prepare yourself physically, biochemically, and psychologically for whatever pressures life might throw at you. Using compelling stories from his life and practice and drawing from his decades of experience in studying the human body’s response to stress, Dr. Rashidian illustrates how you can learn and adapt during stressful times, overcoming the challenges you face and, through the process, becoming better, stronger, and happier.

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Page Count

269

Publisher

Greenleaf Book Group

Published Date

ISBN 10

1626349533

ISBN 13

9781626349537

Interprofessional Perspectives for Community Practice

Promoting Health, Well-Being, and Quality of Life

By: Michael Pizzi,Mark Amir

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Interprofessional Perspectives for Community Practice

Promoting Health, Well-Being, and Quality of Life

By: Michael Pizzi,Mark Amir

Now more than ever health care professionals play an increased role in the promotion of health to populations. Unique and innovative, Interprofessional Perspectives for Community Practice: Promoting Health, Well-being and Quality of Life weaves everyday care into prevention, community, and population health, creating a new and more expansive vision of health for all without compromising traditional practices. Authors and editors Drs. Pizzi and Amir discuss and illustrate a client-centered preventive and health, well-being and quality of life approach rooted in best practice principles from interprofessional literature and firsthand experience. The text illustrates how allied health professionals implement those principles in their everyday and traditional practices with an emphasis on exploring health and well-being issues. Interprofessional Perspectives for Community Practice provides detailed guidance in program development and implementation. What’s included in Interprofessional Perspectives for Community: Clinical anecdotes on successful community practices A focus on primary and secondary prevention Assessments, interventions, and community practice examples Descriptions of community-based practice settings such as adult day care, independent living programs, hospice, and home health care Health and wellness across the lifespan Bonus chapters available online as PDFs for readers The first text of its kind to weave interprofessionalism, community practice, and health, well-being, and quality of life, Interprofessional Perspectives for Community Practice: Promoting Health, Well-being and Quality of Life is for all health care workers and students who wish to transfer practice skills from the clinical setting to a population-based program development model.

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Page Count

544

Publisher

Taylor & Francis

Published Date

ISBN 10

1040137202

ISBN 13

9781040137208

Functional Inequalities: New Perspectives and New Applications

New Perspectives and New Applications

By: Nassif Ghoussoub,Amir Moradifam

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Functional Inequalities: New Perspectives and New Applications

New Perspectives and New Applications

By: Nassif Ghoussoub,Amir Moradifam

The book describes how functional inequalities are often manifestations of natural mathematical structures and physical phenomena, and how a few general principles validate large classes of analytic/geometric inequalities, old and new. This point of view leads to "systematic" approaches for proving the most basic inequalities, but also for improving them, and for devising new ones--sometimes at will and often on demand. These general principles also offer novel ways for estimating best constants and for deciding whether these are attained in appropriate function spaces. As such, improvements of Hardy and Hardy-Rellich type inequalities involving radially symmetric weights are variational manifestations of Sturm's theory on the oscillatory behavior of certain ordinary differential equations. On the other hand, most geometric inequalities, including those of Sobolev and Log-Sobolev type, are simply expressions of the convexity of certain free energy functionals along the geodesics on the Wasserstein manifold of probability measures equipped with the optimal mass transport metric. Caffarelli-Kohn-Nirenberg and Hardy-Rellich-Sobolev type inequalities are then obtained by interpolating the above two classes of inequalities via the classical ones of Hölder. The subtle Moser-Onofri-Aubin inequalities on the two-dimensional sphere are connected to Liouville type theorems for planar mean field equations."--Publisher's website.

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Page Count

331

Publisher

American Mathematical Soc.

Published Date

ISBN 10

0821891529

ISBN 13

9780821891520

Twentieth Century Forcible Child Transfers

Probing the Boundaries of the Genocide Convention

By: Ruth Amir

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Twentieth Century Forcible Child Transfers

Probing the Boundaries of the Genocide Convention

By: Ruth Amir

The current surge of displaced and trafficked children, child soldiers, and child refugees rekindles the virtually dead letter of the Genocide Convention prohibition on transferring children of one group to another. This book focuses on the gap between genocide as a legal term and genocidal forcible child transfer as a catastrophic experience that disrupts a group’s continuity. It probes the Genocide Convention’s boundaries and draws attention to the diverse, yet highly similar, patterns of forcible child transfers cases such as colonial genocide in the US, Canada, and Australia, Jewish-Yemeni immigrants in Israel, children of Republican parents during the Spanish Civil War and its aftermath, and Operation Peter Pan in Cuba. The analysis highlights the consequences of the under-inclusive protection granted only to four groups. Ruth Amir argues effectively for the need to add an Amending Protocol to the Genocide Convention to protect from forcible transfer to children of any identifiable group of persons perpetrated with the intent to destroy the group as such. This proposed provision together with Communications and Rapid Inquiry Procedures will highlight the gravity of forcible child transfers and contribute to the prevention and punishment of genocide.

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Page Count

309

Publisher

Rowman & Littlefield

Published Date

ISBN 10

1498557341

ISBN 13

9781498557344

Futurity

Contemporary Literature and the Quest for the Past

By: Amir Eshel

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Futurity

Contemporary Literature and the Quest for the Past

By: Amir Eshel

When looking at how trauma is represented in literature and the arts, we tend to focus on the weight of the past. In this book, Amir Eshel suggests that this retrospective gaze has trapped us in a search for reason in the madness of the twentieth century’s catastrophes at the expense of literature’s prospective vision. Considering several key literary works, Eshel argues in Futurity that by grappling with watershed events of modernity, these works display a future-centric engagement with the past that opens up the present to new political, cultural, and ethical possibilities—what he calls futurity. Bringing together postwar German, Israeli, and Anglo-American literature, Eshel traces a shared trajectory of futurity in world literature. He begins by examining German works of fiction and the debates they spurred over the future character of Germany’s public sphere. Turning to literary works by Jewish-Israeli writers as they revisit Israel’s political birth, he shows how these stories inspired a powerful reconsideration of Israel’s identity. Eshel then discusses post-1989 literature—from Ian McEwan’s Black Dogs to J. M. Coetzee’s Diary of a Bad Year—revealing how these books turn to events like World War II and the Iraq War not simply to make sense of the past but to contemplate the political and intellectual horizon that emerged after 1989. Bringing to light how reflections on the past create tools for the future, Futurity reminds us of the numerous possibilities literature holds for grappling with the challenges of both today and tomorrow.

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Page Count

368

Publisher

University of Chicago Press

Published Date

ISBN 10

0226924963

ISBN 13

9780226924960

Net Ready

Strategies for Success in the E-conomy

By: Amir Hartman,John G. Sifonis,John Kador

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Net Ready

Strategies for Success in the E-conomy

By: Amir Hartman,John G. Sifonis,John Kador

Uses Cisco Systems as an example for detailing how businesses can survive and thrive on the Internet.

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Page Count

360

Publisher

McGraw-Hill Companies

Published Date

ISBN 10

0071352422

ISBN 13

9780071352420

Ruthless Execution

How Business Leaders Manage Through Turbulent Times

By: Amir Hartman,Craig LeGrande

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Ruthless Execution

How Business Leaders Manage Through Turbulent Times

By: Amir Hartman,Craig LeGrande

Today's business leaders must know how to lead through adversity while also positioning their companies to reignite growth. Doing both requires exceptional deftness, deep insight, and a relentless focus on the leadership, capability, and governance areas that matter most. This guide shows how exceptional business leaders successfully navigate through the inevitable times when performance flattens and everything gets tougher. If you haven't faced this challenge, you will-and your response may make or break your business. Amir Hartman and Craig LeGrande offer up-to-the-minute guidance on sharpening focus, optimizing "return on strategy," and balancing investments in performance and growth. They introduce new ways to capture more value at the board level, resurrect lost customer loyalty, leverage "cloudification," and use performance metrics without overwhelming people in trivia. Getting past "the wall" is today's most urgent and underappreciated executive challenge, and this second edition of Ruthless Execution includes brand-new examples and case studies to provide further insight. Read this book, and be ready. Book jacket.

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Page Count

166

Publisher

Pearson Education

Published Date

ISBN 10

0133410773

ISBN 13

9780133410778

The Search for Digital Excellence

By: James P. Ware

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The Search for Digital Excellence

By: James P. Ware

The World Wide Web and Internet are the driving forces in a global revolution that is radically altering the way we do business. To survive and prosper, your organization must learn how to take full advantage of the technologies and business opportunities at the heart of the new digital economy.

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Page Count

458

Publisher

McGraw-Hill Companies

Published Date

ISBN 10

0070270570

ISBN 13

9780070270572

Book's by Amir Hartman

Competing for Customers

Competing for Customers

Ruthless Execution

Ruthless Execution

Competing for Customers

Competing for Customers

Elements of Linear Space

Elements of Linear Space

Cracking the Stress Secret

Cracking the Stress Secret

Interprofessional Perspectives for Community Practice

Interprofessional Perspectives for Community Practice

Functional Inequalities: New Perspectives and New Applications

Functional Inequalities: New Perspectives and New Applications

Twentieth Century Forcible Child Transfers

Twentieth Century Forcible Child Transfers

Futurity

Futurity

Net Ready

Net Ready

Ruthless Execution

Ruthless Execution

The Search for Digital Excellence

The Search for Digital Excellence

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