Alan Wurtzel's Books

Good to Great to Gone

The 60 Year Rise and Fall of Circuit City

By: Alan Wurtzel

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Good to Great to Gone

The 60 Year Rise and Fall of Circuit City

By: Alan Wurtzel

Chronicling his 13 years as CEO of Circuit City during its most successful time and sharing his insightful analysis of its downfall, Alan Wurtzel imparts a wisdom that is a must-read for anyone even remotely interested in business. “Good to Great to Gone illustrates the vital importance of listening to your customers. Without them your company has nothing.” ―Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc. How did Circuit City go from a Mom and Pop store with a mere $13,000 investment, to the best performing Fortune 500 Company for any 15-year period between 1965 and 1995, to bankruptcy and liquidation in 2009? What must leaders do not only to take a business from good to great, but to avoid plummeting from great to gone in a constantly evolving marketplace? For almost 50 years, Circuit City was able to successfully navigate the constant changes in the consumer electronics marketplace and meet consumer demand and taste preferences. But with the company’s subsequent decline and ultimate demise in 2009, former CEO Alan Wurtzel has the rare perspective of a company insider in the role of an outsider looking in. Believing that there is no singular formula for strategy, Wurtzel emphasizes the “Habits of Mind” that influence critical management decisions. With key takeaways at the end of each chapter, Wurtzel offers advice and guidance to ensure any business stays on track, even in the wake of disruption, a changing consumer landscape, and new competitors. Part social history, part cautionary tale, and part business strategy guide, Good to Great to Gone: The 60 Year Rise and Fall of Circuit City features a memorable story with critical leadership lessons.

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443

Publisher

Diversion Books

Published Date

ISBN 10

1938120256

ISBN 13

9781938120251

Good to Great to Gone

The 60 Year Rise and Fall of Circuit City

By: Alan Wurtzel

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Good to Great to Gone

The 60 Year Rise and Fall of Circuit City

By: Alan Wurtzel

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443

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Diversion Books

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ISBN 10

1938120256

ISBN 13

9781938120251

Build for Change

Revolutionizing Customer Engagement through Continuous Digital Innovation

By: Alan Trefler

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Build for Change

Revolutionizing Customer Engagement through Continuous Digital Innovation

By: Alan Trefler

Customers have radically changed the ways they interact with businesses, and today's organizations need to adapt Is your company prepared for the Gen D future, or is it heading toward life support? A lot of companies across the globe are going to die over the next few years, not because of macroeconomic stress, but because there is an emerging generation that is radically changing the rules of customer engagement. In Build For Change, Pegasystems CEO Alan Trefler shows exactly what companies can do to turn the coming "customerpocalypse" into one of the biggest business opportunities of the decade. The newest generation of consumers is turning customer relationship management on its head. Build For Change highlights the revolutionary changes to business, marketing, and technology practices that are needed to survive and thrive in these unforgiving times. Readers will learn how businesses are increasingly relying on new forms of customer engagement, and how one customer's experience—whether good or bad—can alter a company's reputation with the click of a mouse. With practical insight from a leader in customer engagement, this book serves as a timely wakeup call to companies that have not yet embraced the digital future. Traditional marketing is becoming increasingly irrelevant, and businesses must become more customer-centric while taking a completely different approach to adopting and using technology. Build For Change outlines exactly what can—and must—be done to ensure sustainable success in the new digital era: Relate to the new generation of consumers, and understand their preferences and demands Stop obsessing about mountains of data, and instead apply business-driven continuous improvement to customer processes Learn how to overcome the fatal flaws of current technology fads Rethink organizational roles to drive adaptive and transformative innovation Consumers have more options than ever before, and ensuring customer loyalty in the modern market means knowing exactly what the customer wants and how to deliver it brilliantly. Build For Change provides actionable guidance for engaging this new connected consumer.

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Page Count

194

Publisher

John Wiley & Sons

Published Date

ISBN 10

1118930266

ISBN 13

9781118930267

Medical Humanities

Ethics, Aesthetics, Politics

By: Alan Bleakley

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Medical Humanities

Ethics, Aesthetics, Politics

By: Alan Bleakley

This ground-breaking book sets out a fresh vision for a future medical education by providing a radical reconceptualisation of the purposes of medical humanities through a lens of critical health psychology and liberatory pedagogy. The medical humanities are conceived as translational media through which reductive, instrumental biomedicine can be raised in quality, intensity, and complexity by embracing ethical, aesthetic, political, and transcendental values. This translation occurs through innovative use of metaphor. A note of caution is offered – that the medical humanities too can be instrumental and reductive if not framed well. Drawing on major theorists such as Michel Foucault and Jacques Rancière and bringing together insights from diverse but inter-related fields, Bleakley focuses on the "ills" of contemporary biomedicine and medical education, and the need for reconceptualisation, which – it is argued – the translational medical humanities have the potential to accomplish. Current instrumental approaches to medical humanities, embracing communication skills training and narrative-based medicine, have failed to address the chronic symptoms suffered by medicine. These include resort to closed, functional systems thinking rather than embracing dynamic, complex, open, and adaptive systems thinking; lack of democratic habits in medical culture, compromising patient safety and care; the production of insensibility rather than deepening of sensibility in medical education; a lack of attention to ethics, aesthetics, and politics where the instrumental is privileged; and a lack of critical reflexivity in revisioning habitual practices. Through persuasive argument, Bleakley sets out a more radical manifesto for the role the arts and humanities might play in medical/healthcare education and offers a new approach based on curriculum process rather than syllabus content, to recuperate aesthetic sensibilities, discernment, and affect in medicine. The book will appeal to medical and healthcare educators, medical and health humanities scholars, engaged clinicians, social scientists drawing on critical theory, and arts and humanities practitioners engaging with medical and healthcare themes.

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Page Count

217

Publisher

Taylor & Francis

Published Date

ISBN 10

1000961648

ISBN 13

9781000961645

DNA Demystified

Unravelling the Double Helix

By: Alan McHughen

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DNA Demystified

Unravelling the Double Helix

By: Alan McHughen

For all those who fear they cannot understand the science of DNA -- they will soon find that they can and it's fascinating." -- Matt Ridley, author of Genome: The Autobiography of a Species in 23 Chapters DNA, once the exclusive domain of scientists in research labs, is now the darling of popular and social media. With personal genetic testing kits in homes and GMO foods in stores, DNA is an increasingly familiar term. Unfortunately, what people know, or think they know, about DNA and genetics is often confused or incorrect. Contrary to popular belief, for instance, genes don't "skip a generation" and, no, human DNA is not "different" from DNA of other species. With popular misconceptions proliferating in the news and on the internet, how can anyone sort fact from fiction? DNA Demystified satisfies the public appetite for and curiosity about DNA and genetics. Alan McHughen, an accomplished academic and public science advocate, brings the reader up-to-speed on what we know, what we don't, and where genetic technologies are taking us. The book begins with the basic groundwork and a brief history of DNA and genetics. Chapters then cover newsworthy topics, including DNA fingerprinting, using DNA in forensic analyses, and identifying cold-case criminals. For readers intrigued by the proliferation of at-home DNA tests, the text includes fascinating explorations of genetic genealogy and family tree construction-crucial for people seeking their biological ancestry. Other chapters describe genetic engineering in medicine and pharmaceuticals, and the use of those same technologies in creating the far more controversial GMOs in food and agriculture. Throughout, the book raises provocative ethical and privacy issues arising from DNA and genetic technologies. With the author's comprehensive expertise, DNA Demystified offers an informal yet authoritative guide to the genetic marvel of DNA.

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Page Count

393

Publisher

Oxford University Press

Published Date

ISBN 10

0190092971

ISBN 13

9780190092979

Little Caesar

A Biography of Edward G. Robinson

By: Alan L. Gansberg

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Little Caesar

A Biography of Edward G. Robinson

By: Alan L. Gansberg

In this fascinating biography, Alan L. Gansberg reveals the man behind the public face, his many memorable roles among more than 100 films, and his struggle to find steady work in Hollywood again.

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Page Count

336

Publisher

Scarecrow Press

Published Date

ISBN 10

081084950X

ISBN 13

9780810849501

The World and U2

One Band's Remaking of Global Activism

By: Alan McPherson

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The World and U2

One Band's Remaking of Global Activism

By: Alan McPherson

The Irish rock band U2, and especially its frontman Bono, are among the most effective activists ever. U2 has convinced wealthy governments to forgive tens of billions of dollars in loans while spreading its activist messages to billions of people, helping save millions of lives. So how did four boys from one of the poorest countries in the West achieve this? Who and what influenced them? What strategies did they use to succeed as much as they did as activists, and how did those strategies change over time? In particular, how did lead singer Bono make the leap into superstar lobbying? And, with so much attention on him, how has he handled critics who have taken to task his work on behalf of developing countries? In The World and U2: One Band’s Remaking of Global Activism, Alan McPherson trains a historian’s eye on the evolution and influence of the band’s activism from its formation in 1976 to its most recent album and concert tour. Throughout its nearly four decades, the band has held up a mirror to the increasing selfishness in the world while at the same time working to fill the void left by those who have abandoned the world’s poor to their plight. From raising awareness about war and human rights in the 1980s to engaging in direct action in the 1990s to moving mountains of cash for the planet’s poorest in the twenty-first century, the band, and especially Bono, have both raised the bar and set the example for other celebrity activists. But it is also a success that has brought a greater scrutiny to bear on U2’s activism and initiated a healthy debate about the merits of Western development aid. The World and U2: One Band’s Remaking of Global Activism tells this story of U2’s successful storming of the world’s philanthropic stage. It will enchant the band’s fans, engage its critics, and offer lessons—and warnings—to activists seeking to change things for the better.

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Page Count

183

Publisher

Rowman & Littlefield

Published Date

ISBN 10

144224934X

ISBN 13

9781442249349

Thinking and Acting Systemically

Improving School Districts Under Pressure

By: Alan Daly,Kara Finnigan

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Thinking and Acting Systemically

Improving School Districts Under Pressure

By: Alan Daly,Kara Finnigan

This volume argues that districts are important as a lever for change given the limited success of school-by-school efforts. Policies that focus on skill development, recognize and support performance, create opportunities for collaboration, build leader capacity, and create networks of knowledge sharing hold great potential for improving districts but it will require a paradigm shift in the way we view our public school system and those who work within it - away from blame and toward complext systems change.

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Page Count

165

Published Date

ISBN 10

0935302573

ISBN 13

9780935302578

Living in the Shadow of the Ghosts of Grief

Step into the Light

By: Alan D Wolfelt

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Living in the Shadow of the Ghosts of Grief

Step into the Light

By: Alan D Wolfelt

Are you depressed? Anxious? Angry? Do you have trouble with trust and intimacy? Do you feel a lack of meaning and purpose in your life? You may be living in the shadow of the ghosts of grief. When you suffer a loss of any kind—whether through abuse, divorce, job loss, the death of someone loved or other transitions, you naturally grieve inside. To heal your grief, you must express it. That is, you must mourn your grief. If you don't, you will carry your grief into your future, and it will undermine your happiness for the rest of your life. This compassionate guide from one of North America's most beloved grief educators will help you learn to identify and mourn your carried grief so you can go on to live the joyful, whole life you deserve. Embrace your grief and step into the light.

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Page Count

162

Publisher

Companion Press

Published Date

ISBN 10

1617220124

ISBN 13

9781617220128

The Depression of Grief

Coping with Your Sadness and Knowing When to Get Help

By: Alan D Wolfelt

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The Depression of Grief

Coping with Your Sadness and Knowing When to Get Help

By: Alan D Wolfelt

Recognizing that depression is a normal and natural component of grief, this compassionate guide helps mourners understand their depression, express it in healing ways, and know when they may be experiencing a more severe or clinical depression that would be eased by professional treatment. It proposes that grieving people do not necessarily need to be diagnosed with depression following the death of a loved one and guides them through exercises to express their depression in healthy ways. In a society where mourning and melancholia are often ignored, this book gives mourners the supported and reassurance necessary to understand and appreciate that their depression is a regular part of the grieving process.

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Page Count

138

Publisher

Companion Press

Published Date

ISBN 10

1617221953

ISBN 13

9781617221958

Charles McGraw

Biography of a Film Noir Tough Guy

By: Alan K. Rode

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Charles McGraw

Biography of a Film Noir Tough Guy

By: Alan K. Rode

The iconic actor Charles McGraw appeared in over 140 roles on films and television, including the classic noir pictures The Killers (1946) and The Narrow Margin (1952). Whether portraying tough cops or sadistic killers, McGraw brought a unique authenticity to the screen. Emphasizing his impact on the film noir style, this comprehensive biography examines McGraw's lengthy career against the backdrop of a changing Hollywood. Through numerous personal interviews with his surviving intimates, close acquaintances and co-workers, his tumultuous personal life is detailed from his earliest days to his bizarre, accidental death. Also included are an extensive critical filmography of McGraw's feature film career, a complete list of television appearances and previously unpublished film stills and personal photos.

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Page Count

228

Publisher

McFarland

Published Date

ISBN 10

0786471727

ISBN 13

9780786471720

The Health Benefits of Dog Walking for Pets and People

Evidence and Case Studies

By: Rebecca A. Johnson,Alan M. Beck

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The Health Benefits of Dog Walking for Pets and People

Evidence and Case Studies

By: Rebecca A. Johnson,Alan M. Beck

Obesity is at epidemic levels worldwide. In the U.S. alone, it is estimated that by 2018 the cost of treating weight-related illnesses will double to almost $350 billion a year. A 2010 report by the U.S. Surgeon General estimates that two-thirds of American adults and almost one in three children are now overweight or obese. Similar statistics emphasize the staggering problem in other industrialized countries. This volume originated in a special 2009 symposium funded in part by a grant from the Eunice Kennedy Shriver National Institute of Child Health and Development (NICHD) and sponsorship from Mars-WalthamTM on how human-animal interaction may help fight obesity across the lifespan. It provides systematic presentation of the scientific evidence for this powerful expression of the benefits of the human-animal bond. The volume will be especially valuable as a sourcebook of evidence-based studies for public health professionals treating overweight humans and veterinarians treating obese dogs.

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Page Count

184

Publisher

Purdue University Press

Published Date

ISBN 10

161249191X

ISBN 13

9781612491912

Vaccines for Biodefense and Emerging and Neglected Diseases

By: Alan D.T. Barrett,Lawrence R. Stanberry

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Vaccines for Biodefense and Emerging and Neglected Diseases

By: Alan D.T. Barrett,Lawrence R. Stanberry

The last 20 years has seen a rapid increase in infectious diseases, particularly those that are termed "emerging diseases" such as SARS, "neglected diseases" such as malaria and those that are deemed biothreats such as anthrax. It is well-recognized that the most effective modality for preventing infectious diseases is vaccination. This book provides researchers with a better understanding of what is currently known about these diseases, including whether there is a vaccine available or under development. It also informs readers of the key issues in development of a vaccine for each disease. - Provides a comprehensive treatise of the agents that are responsible for emerging and neglected diseases and those that can be used as biothreats - Includes the processes such as the vaccine development pathway, vaccine manufacturing and regulatory issues that are critical to the generation of these vaccines to the marketplace - Each chapter will include a map of the world showing where that particular disease is naturally found

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Page Count

1519

Publisher

Academic Press

Published Date

ISBN 10

0080919022

ISBN 13

9780080919027

Transgenic Plant Research

By: Alan R. Lindsey

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Transgenic Plant Research

By: Alan R. Lindsey

This text is split into four main sections: gene transfer techniques; transgenic approaches to gene isolation; manipulation of plant development, biochemistry and physiology; and predictability of transgene expression.

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Page Count

304

Publisher

Routledge

Published Date

ISBN 10

135140718X

ISBN 13

9781351407182

Frank's 500

The Thriller Film Guide

By: Alan Frank

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Frank's 500

The Thriller Film Guide

By: Alan Frank

Since the coming of the talkies, the thriller has been the film-goer's favourite genre - world-wide. This guide to 500 best English language thrillers contains a brief plot summary of each film, and contemporary and later reviews. A star-rating system to assess each movie at a glance is provided. Movies by Alfred Hitchcock, John Huston, Martin Scorsese, Steven Spielberg and Francis Ford Coppola, and performances by James Cagney, Cary Grant, Grace Kelly, Uma Thurman, Brad Pitt and John Travolta are included. The author adds his often controversial views.

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Page Count

292

Publisher

B. T. Batsford Limited

Published Date

ISBN 10

0713427280

ISBN 13

9780713427288

Powsels and Thrums

By: Alan Garner

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Powsels and Thrums

By: Alan Garner

‘I salute him with the most heartfelt respect and admiration’ PHILIP PULLMAN ‘One of Britain’s greatest writers’ FINANCIAL TIMES ‘Alan Garner’s world is unbearably beautiful and dangerous’ GUARDIAN

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Page Count

201

Publisher

HarperCollins UK

Published Date

ISBN 10

0008725225

ISBN 13

9780008725228

Where Shall We Run To?: A Memoir

By: Alan Garner

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Where Shall We Run To?: A Memoir

By: Alan Garner

A NEW STATESMAN BOOK OF THE YEAR From one of our greatest living writers, comes a remarkable memoir of a forgotten England.

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Page Count

115

Publisher

HarperCollins UK

Published Date

ISBN 10

0008305994

ISBN 13

9780008305994

Kurt Warner

Can't Keep Him Down

By: Mark Stewart

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Kurt Warner

Can't Keep Him Down

By: Mark Stewart

Describes Warner's early aptitude for football, his success in high school, his early college career spent sitting on the bench, his opportunity to play indoor Arena League Football, and his career in the NFL.

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ISBN 10

0761314458

ISBN 13

9780761314455

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