Every day human organisations fail. Building Anti-Fragile Organisations explores a powerful alternative framework for risk in design and management of human systems. Anti-Fragile organisations, like biological systems, being more than robust actually improve their resilience through being stressed. In the book, Professor Bendell explains how its application in development and management of organisations, services and products, allows us to identify the characteristics that will not only mitigate against the realisation of hazards, but enable growth in protection, strength and anti-fragility over time. The book identifies characteristics relevant to survival in a turbulent world, and how our approaches to risk and governance must change to create and manage anti-fragile organisations. It gives readers the opportunity to make sense of applying the concepts within their own worlds.
Software Reliability reviews some fundamental issues of software reliability as well as the techniques, models, and metrics used to predict the reliability of software. Topics covered include fault avoidance, fault removal, and fault tolerance, along with statistical methods for the objective assessment of predictive accuracy. Development cost models and life-cycle cost models are also discussed. This book is divided into eight sections and begins with a chapter on adaptive modeling used to predict software reliability, followed by a discussion on failure rate in software reliability growth models. The next chapter deals with methods for predicting and estimating software reliability, with emphasis on their strengths and weaknesses. The reader is methodically introduced to formal inspection in software development; the effects of product design, program structure, development methods, and the environments of product testing and use on product reliability; and types of software metrics in relation to reliability. The remaining chapters explore the ways in which software engineers have sought to achieve software reliability through testing; problems and standards in software reliability data collection; and applications of time series models to software reliability analysis. This monograph will be of interest to software engineers and designers.
Examines the nature and application of benchmarking, what has been gained by world leaders, and how to avoid the pitfalls. It provides information about processes which are key to the success of the business, and provides management with a basis to set key performance standards.
This guide to implementing total quality management in the public sector addresses the cultural and special circumstances which are experienced in this area. It highlights lessons learned in the US in order to help managers avoid, and overcome, pitfalls which might otherwise be encountered.
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