Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.To learn more about the book, go to www.deliveringhappinessbook.com.
Claire Laurent who sells eroticfantasy sleepwear is accused of murdering a TV evangelist who attacks Claire's business as sinful and vows to ruin the company.
Wilde's fast-paced, steamy, and humorous novel follows beautiful, wisecracking Las Vegas P.I. Charlee Champagne, hired by uptight banker Mason Gentry to find his grandfather, who's on the lam with the family fortune. Original.
As the commander for A-Tac, a black-ops CIA unit masquerading as Ivy League faculty, Avery Solomon is the best of the best. He'll stop at nothing to ensure the safety of his team, but when a mystery from the past resurfaces, he puts himself directly in the line of fire. PUSHED TOO FAR After years of covert missions, Avery harbors regrets that continue to haunt him. He still blames himself for his wife's death fourteen years ago-until an A-Tac operative finds a photo that suggests Avery's wife may still be alive. Determined to discover the truth, Avery heads deep into the hostile territory of Southeast Asia, ready for danger and violence-only to find himself captured by desire . . . Wilderness guide Sydney Price never backs down from a challenge. She has her own reasons for wanting revenge against the men being hunted by Avery. Though she tries to deny her attraction to the tough, handsome warrior, the spirited Sydney soon finds him impossible to resist. Now she and Avery must work together to uncover the truth-and stay alive. But as the enemy closes in and old secrets unravel, the line between partners and lovers vanishes like mist in the jungle . . . 58,500 words.
Here is the story of Jerry Weintraub: the self-made, Brooklyn-born, Bronx-raised impresario, Hollywood producer, legendary deal maker, and friend of politicians and stars. No matter where nature has placed him--the club rooms of Brooklyn, the Mafia dives of New York's Lower East Side, the wilds of Alaska, or the hills of Hollywood--he has found a way to put on a show and sell tickets at the door. "All life was a theater and I wanted to put it up on a stage," he writes. "I wanted to set the world under a marquee that read: 'Jerry Weintraub Presents.'" In WHEN I STOP TALKING, YOU'LL KNOW I'M DEAD, we follow Weintraub from his first great success at age twenty-six with Elvis Presley, whom he took on the road with the help of Colonel Tom Parker; to the immortal days with Sinatra and Rat Pack glory; to his crowning hits as a movie producer, starting with Robert Altman and Nashville, continuing with Oh, God!, The Karate Kid movies, and Diner, among others, and summiting with Steven Soderbergh and Ocean's Eleven, Twelve, and Thirteen. Along the way, we'll watch as Jerry moves from the poker tables of Palm Springs (the games went on for days), to the power rooms of Hollywood, to the halls of the White House, to Red Square in Moscow and the Great Palace in Beijing-all the while counseling potentates, poets, and kings, with clients and confidants like George Clooney, Bruce Willis, George H. W. Bush, Armand Hammer, Brad Pitt, Matt Damon, Bob Dylan, Led Zeppelin, John Denver, Bobby Fischer . . .well, the list goes on forever. And of course, the story is not yet over . . .as the old-timers say, "The best is yet to come." As Weintraub says, "When I stop talking, you'll know I'm dead." With wit, wisdom, and the cool confidence that has colored his remarkable career, Jerry chronicles a quintessentially American journey, one marked by luck, love, and improvisation. The stories he tells and the lessons we learn are essential, not just for those who love movies and music, but for businessmen, entrepreneurs, artists . . . everyone.
Two brothers. Three secret service agents. And millions for the taking. Charlie and Oliver Caruso are brothers who work at Greene and Greene, a private bank so exclusive there's a $2 million minimum to be a client. But when the door of success slams in their faces, the brothers are presented with an offer they can't refuse: $3 million in an abandoned account that can't be traced. It's the perfect victimless crime. Charlie and Oliver opt to take the money, but get much more than they bargained for. Now, with a lot of extra zeroes in their pockets and a friend found dead, the Secret Service and a female private investigator are closing in. Whose money did they take? How will they stay alive? And why is the Secret Service trying to kill them? Both Charlie and Oliver quickly realize it's not easy being The Millionaires.
Afraid that she is crazy, thirteen-year-old Mia, who sees a special color with every letter, number, and sound, keeps this a secret until she becomes overwhelmed by school, changing relationships, and the loss of something important to her.
Bill Clegg had a thriving business as a literary agent, a supportive partner, trusting colleagues, and loving friends when he walked away from his world and embarked on a two-month crack binge. He had been released from rehab nine months earlier, and his relapse would cost him his home, his money, his career, and very nearly his life. What is it that leads an exceptional young mind want to disappear? Clegg makes stunningly clear the attraction of the drug that had him in its thrall, capturing in scene after scene the drama, tension, and paranoiac nightmare of a secret life--and the exhilarating bliss that came again and again until it was eclipsed almost entirely by doom. He also explores the shape of addiction, how its pattern--not its cause--can be traced to the past. Portrait of an Addict as a Young Man is an utterly compelling narrative--lyrical, irresistible, harsh, honest, and beautifully written--from which you simply cannot look away.
After witnessing the way in which his hometown of St. Francisville, La. rallied around his ill sister, journalist Rod Dreher and his wife decided to leave Philadelphia and move back to St. Francisville, thereby accepting the limitations of small-town life for the privilege of being part of a community.
Brings together, for the first time, the best of Gladwell's writing from The New Yorker in the past decade, including: the bittersweet tale of the inventor of the birth control pill; the dazzling inventions of the pasta sauce pioneer Howard Moscowitz; spotlighting Ron Popeil, the king of the American kitchen; and the secrets of Cesar Millan, the "dog whisperer." Gladwell also explores intelligence tests, ethnic profiling and "hindsight bias," and why it was that everyone in Silicon Valley once tripped over themselves to hire the same college graduate.
Archaeologist Nora Kelly is adrift in her career and her personal life when a violent, inexplicable incident leaves her in possession of a mysterious letter. Written by her father, who vanished sixteen years ago in the remote desert, the letter reveals the location of a legendary site hidden in the red rock canyon country of southern Utah: Quivira, the Anasazi Indians' wondrous lost city of gold.--BOOK JACKET. "Convinced that her father truly had found Quivira, Nora puts together an expedition and takes a team up Lake Powell to the mouth of Serpentine Canyon. In the stark labyrinth of canyons and slickrock desert she will find the answer to both her greatest hopes and her deepest nightmare. For hidden in the shadows of the sunbaked cliffs are untold treasures, the solution to the greatest riddle of American archaeology - and implacable, suffocating death."--BOOK JACKET.
In the year 1947, Michael Devlin, eleven years old and 100 percent American-Irish, is about to forge an extraordinary bond with a refugee of war named Rabbi Judah Hirsch. Standing united against a common enemy, they will summon from ancient sources a power in desperately short supply in modern Brooklyn-a force that's forgotten by most of the world but is known to believers as magic.
Matt and Liz Logelin were high school sweethearts. After years of long-distance dating, the pair finally settled together in Los Angeles, and they had it all: a perfect marriage, a gorgeous new home, and a baby girl on the way. Liz's pregnancy was rocky, but they welcomed Madeline, beautiful and healthy, into the world on March 24, 2008. Just twenty-seven hours later, Liz suffered a pulmonary embolism and died instantly, without ever holding the daughter whose arrival she had so eagerly awaited. Though confronted with devastating grief and the responsibilities of a new and single father, Matt did not surrender to devastation; he chose to keep moving forward-- to make a life for Maddy. In this memoir, Matt shares bittersweet and often humorous anecdotes of his courtship and marriage to Liz; of relying on his newborn daughter for the support that she unknowingly provided; and of the extraordinary online community of strangers who have become his friends. In honoring Liz's legacy, heartache has become solace.
As America's Mercury Seven astronauts were launched on death-defying missions, television cameras focused on the brave smiles of their young wives. Overnight, these women were transformed from military spouses into American royalty. They had tea with Jackie Kennedy, appeared on the cover of Life magazine, and quickly grew into fashion icons. Annie Glenn, with her picture-perfect marriage, was the envy of the other wives; platinum-blonde Rene Carpenter was proclaimed JFK's favorite; and licensed pilot Trudy Cooper arrived on base with a secret. Together with the other wives they formed the Astronaut Wives Club, meeting regularly to provide support and friendship. Many became next-door neighbors and helped to raise each other's children by day, while going to glam parties at night. As their celebrity rose-and as divorce and tragic death began to touch their lives-they continued to rally together, and the wives have now been friends for more than fifty years. THE ASTRONAUT WIVES CLUB tells the real story of the women who stood beside some of the biggest heroes in American history"--
The agents at the IRS Regional Examination Center in Peoria, Illinois, appear ordinary enough to newly arrived trainee David Foster Wallace. But as he immerses himself in a routine so tedious and repetitive that new employees receive boredom-survival training, he learns of the extraordinary variety of personalities drawn to this strange calling. And he has arrived at a moment when forces within the IRS are plotting to eliminate even what little humanity and dignity the work still has. The Pale King remained unfinished at the time of David Foster Wallace's death, but it is a deeply compelling and satisfying novel, hilarious and fearless and as original as anything Wallace ever undertook. It grapples directly with ultimate questions--questions of life's meaning and of the value of work and society--through characters imagined with the interior force and generosity that were Wallace's unique gifts. Along the way it suggests a new idea of heroism and commands infinite respect for one of the most daring writers of our time.
Kingsbury delivers a powerful new novel about two parents' love for their child and the surprising lengths they will go to keep their family together when a judge rules that their adopted son must be returned to his biological father.
Six minutes from now, one of us would be dead. None of us knew it was coming." So says Wes Holloway, a young presidential aide, about the day he put Ron Boyle, the chief executive's oldest friend, into the president's limousine. By the trip's end, a crazed assassin would permanently disfigure Wes and kill Boyle. Now, eight years later, Boyle has been spotted alive. Trying to figure out what really happened takes Wes back into disturbing secrets buried in Freemason history, a decade-old presidential crossword puzzle, and a two-hundred-year-old code invented by Thomas Jefferson that conceals secrets worth dying for.
An enthralling debut novel about a teenage girl who finds refuge--but perhaps not--in an 1840s Shaker community. In this exquisite, transporting debut, 15-year-old Polly Kimball sets fire to the family farm, killing her abusive father. She and her young brother find shelter in a Massachusetts Shaker community called The City of Hope. It is the Era of Manifestations, when young girls in Shaker enclaves all across the Northeast are experiencing extraordinary mystical visions, earning them the honorific of "Visionist" and bringing renown to their settlements. The City of Hope has not yet been blessed with a Visionist, but that changes when Polly arrives and is unexpectedly exalted. As she struggles to keep her dark secrets concealed in the face of increasing scrutiny, Polly finds herself in a life-changing friendship with a young Shaker sister named Charity, a girl who will stake everything--including her faith--on Polly's honesty and purity.
Tough times are compounded for lawyer Mickey Haller when one of his clients is accused of killing a banker who handled her defaulted mortgage. As Mickey prepares to defend Lisa Trammel, who even he believes is guilty, his investigation uncovers the victim's shady dealings.
Edna O'Brien, the author of "The Country Girls" trilogy, "The Light of Evening," and "Byron in Love," portrays the events, people, emotions, and landscape that contributed to her rich and heady life. She is the recipient of the James Joyce Ulysses Medal, and an honorary member of the American Academy of Arts and Letters.
We were not created to just get by with average, unrewarding, or unfulfilling lives. God created us to leave our marks on our generations. Osteen provides practical steps and encouragement for creating a life without limitations.
In a case that spans 20 years, Harry Bosch links the bullet from a recent crime to a file from 1992, the killing of a young female photographer during the L.A. riots. Harry originally investigated the murder, but it was then handed off to the Riot Crimes Task Force and never solved. Now Bosch's ballistics match indicates that her death was not random violence, but something more personal, and connected to a deeper intrigue. Like an investigator combing through the wreckage after a plane crash, Bosch searches for the "black box," the one piece of evidence that will pull the case together. Riveting and relentlessly paced, THE BLACK BOX leads Harry Bosch, "one of the greats of crime fiction" (New York Daily News), into one of his most fraught and perilous cases.
Welcome to the Custer Hill Club--an informal men's club set in a luxurious Adirondack hunting lodge whose members include some of America's most powerful business leaders, military men, and government officials. Ostensibly, the club is a place to gather with old friends, hunt, eat, drink, and talk off-the-record about war, life, death, sex and politics. But one Fall weekend, the Executive Board of the Custer Hill Club gathers to talk about the tragedy of 9/11 and what America must do to retaliate. Their plan is finalized and set into motion. That same weekend, a member of the Federal Anti-Terrorist Task Force is reported missing. His body is soon discovered in the woods near the Custer Hill Club's game reserve. The death appears to be a hunting accident, and that's how the local police first report it, but Detective John Corey has his doubts. As he digs deeper, he begins to unravel a plot involving the Custer Hill Club, a top-secret plan known only by its code n ...
FLYBOYS is the true story of young American airmen who were shot down over Chichi Jima. Eight of these young men were captured by Japanese troops and taken prisoner. Another was rescued by an American submarine and went on to become president. The reality of what happened to the eight prisoners has remained a secret for almost 60 years. After the war, the American and Japanese governments conspired to cover up the shocking truth. Not even the families of the airmen were informed what had happened to their sons. It has remained a mystery--until now. Critics called James Bradley's last book "the best book on battle ever written." FLYBOYS is even better: more ambitious, more powerful, and more moving. On the island of Chichi Jima those young men would face the ultimate test. Their story--a tale of courage and daring, of war and of death, of men and of hope--will make you proud, and it will break your heart.
A journey to Florida's coast becomes an inescapable nightmare in the newest supernatural thriller from international bestseller Michael Koryta. Arlen Wagner has seen it in men before--a trace of smoke in their eyes that promises imminent death. He is never wrong. When Arlen awakens on a train one hot Florida night and sees death's telltale sign in the eyes of his fellow passengers, he tries to warn them. Only 19-year-old Paul Brickhill believes him, and the two abandon the train, hoping to escape certain death. They continue south, but soon are stranded at the Cypress House--an isolated Gulf Coast boarding house run by the beautiful Rebecca Cady--directly in the path of an approaching hurricane. The storm isn't the only approaching danger, though. A much deadlier force controls the county and everyone living in it, and Arlen wants out--fast. But Paul refuses to abandon Rebecca to face the threats alone, even though Arlen's eerie gift warns that if they stay too long they may never leave. From its chilling beginning to terrifying end, The Cypress House is a story of relentless suspense from "one of the best of the best" (Michael Connelly).
Bush pilot Lyndie Anderson lives only for her plane and the open sky. But when she's hired to fly a brooding-but-gorgeous fireman to a forest fire, suddenly she's struggling to douse a burning desire. And although it doesn't show, Griffin Moore starts having feelings for her, too. But he's suffered too much lately to open his heart. So when the two set off sparks, he wonders if Lyndie could be worth the risk.
From the #1 "New York Times" bestselling author of "The Crush" comes a classic love story about a woman whose life drastically changes after she steps onto an elevator.
Travis McKinley's life has drifted sideways. His job, his marriage, even his children all feel disconnected and distant. Has he really accomplished nothing of consequence in his life? One Christmas Day, Travis plays a round of golf and finds himself for the first time in the zone--playing like a pro. In astonishingly short order, Travis is catapulted into the PGA Senior Open at Pebble Beach, where he advances to the final round. And while his wife, his children, and a live television audience watch, a miracle takes place that changes Travis, and his family, forever.
Jake Tapper exposes the origins of one of the Afghan War's deadliest battles for U.S. forces and details the stories of soldiers heroic and doomed, shadowed by the recklessness of their commanders in Washington, D.C. and a war built on constantly shifting sands.
Joyce Meyer has a knack for coining phrases-her fans call them Joyceisms-and one of her best loved is "Where the mind goes, the man follows." This was the basis for Battlefield of the Mind, and in her latest book, Meyer provides "power thoughts," bringing the reader to a new level of ability to use the mind as a tool to achievement. In POWER THOUGHTS, she outlines a flexible program to turn thoughts into habits, and habits into success. Sections include: · The Power of a Positive You · 5 Rules for Keeping Your Attitude at the Right Altitude · More Power To You bulleted keys to successful thinking in each chapter · The Power of PerspectiveNobody has more of a "can-do" attitude than Joyce Meyer. Now you can, too.
Josh Hamilton was the first player chosen in the first round of the 1999 baseball draft. He was destined to be one of those rare "high-character " superstars. But in 2001, working his way from the minors to the majors, all of the plans for Josh went off the rails in a moment of weakness. What followed was a 4-year nightmare of drugs and alcohol, estrangement from friends and family, and his eventual suspension from baseball. BEYOND BELIEF details the events that led up to the derailment. Josh explains how a young man destined for fame and wealth could allow his life to be taken over by drugs and alcohol. But it is also the memoir of a spiritual journey that breaks through pain and heartbreak and leads to the rebirth of his major-league career. Josh Hamilton makes no excuses and places no blame on anyone other than himself. He takes responsibility for his poor decisions and believes his story can help millions who battle the same demons. "I have been given a platform to tell my story" he says. "I pray every night I am a good messenger.
This book uncovers the hidden rules that shape the balance between the weak and the mighty and the powerful and the dispossessed. In it the author challenges how we think about obstacles and disadvantages, offering a new interpretation of what it means to be discriminated against, or cope with a disability, or lose a parent, or attend a mediocre school, or suffer from any number of other apparent setbacks. He begins with the real story of what happened between the giant and the shepherd boy (David and Goliath) those many years ago. From there, the book examines Northern Ireland's Troubles, the minds of cancer researchers and civil rights leaders, murder and the high costs of revenge, and the dynamics of successful and unsuccessful classrooms, all to demonstrate how much of what is beautiful and important in the world arises from what looks like suffering and adversity. -- From book jacket.
Along Came a Spider begins with the double kidnapping of the daughter of a famous Hollywood actress and the young son of the secretary of the Treasury. And that's only the beginning! Gary Soneji is a murderous serial kidnapper who wants to commit the crime of the century. Alex Cross is the brilliant homicide detective pitted against him. Jezzie Flanagan is the female supervisor of the Secret Service who completes one of the most unusual suspense triangles in any thriller you have ever read.
As the intelligence officer for A-Tac, a black-ops CIA unit masquerading as Ivy League faculty, Hannah Marshall is used to working behind the scenes. But when a brutal murder hits too close to home, Hannah finds herself in the middle of the action, falling in love while racing to outwit a sadistic mastermind. A KILLER CLOSES IN After the death of her A-Tac partner, Hannah doubts everything she thought she knew about love and loyalty. When handsome Harrison Blake joins the team, she's reluctant to trust him - or to act on her intense attraction to him. Then Hannah receives a podcast of a gruesome murder, and the only person who can help her find the killer is Harrison. Harrison has spent years trying to hunt down the cunning monster who killed his sister. Now investigating with Hannah, he faces a shocking possibility - his sister's murderer has resurfaced. As the danger escalates, Hannah and Harrison grow closer, the desire simmering between them ignites. And when Hannah disappears, Harrison has only one chance to save the woman he loves.
White House lawyer Michael Garrick has a relatively anonymous position at a very public address. That is, until he starts dating Nora Harston (secret service code name: Shadow), the sexy and dangerously irresistible daughter of the President. But the confident young attorney thinks he can handle the pressure. Until, out on a date, Nora and Michael see something they shouldn't. To protect her, he admits to something he shouldn't. And when a body is discovered and Michael is the suspected killer, he finds himself on the run. Now, in a world where power is an aphrodisiac and close friends carry guns and are under strict orders to risk their lives, Michael must find a way to prove his innocence.
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