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Four Practical Revolutions in Management

Systems for Creating Unique Organizational Capability

By: 0 Center For Qual

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Four Practical Revolutions in Management

Systems for Creating Unique Organizational Capability

By: 0 Center For Qual

Shiba and Walden have significantly revised their classic, A New American TQM. With new methodologies and case studies, this work is one of the most comprehensive studies of management theory and business success. The authors identify a comprehensive approach to management that goes beyond operations improvement to help executives and manage

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784

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CRC Press

Published Date

ISBN 10

1498731929

ISBN 13

9781498731928

Defect Prevention

Use of Simple Statistical Tools

By: 0 Kane,

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Defect Prevention

Use of Simple Statistical Tools

By: 0 Kane,

This book discusses statistical process control (SPC) concepts, emphasizing the need to establish stability of work processes. It gives the elements required to develop a defect prevention system (DPS), and integrates the application of process control and problem analysis tools.

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714

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CRC Press

Published Date

ISBN 10

1000951685

ISBN 13

9781000951684

Emotional and Interpersonal Dimensions of Health Services

Enriching the Art of Care with the Science of Care

By: Laurette Dubé,Guylaine Ferland,0 Moskowitz

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Emotional and Interpersonal Dimensions of Health Services

Enriching the Art of Care with the Science of Care

By: Laurette Dubé,Guylaine Ferland,0 Moskowitz

Contributors examine the degree to which the provision of health care is influenced by characteristics of the health service organization, such as the administrative structure and the human resources available. They demonstrate that job satisfaction and conditions play an important role in shaping the quality and effectiveness of care and discuss the emotional support health care providers need to avoid long-term exhaustion and ensure well being. The contributors identify qualities of the client-provider interaction that lead to positive health care outcomes, such as providing information, responding to patient concerns, facilitating interactions with the health care system, and encouraging participation in personal health care and offer examples of innovative conceptual and analytical approaches to better health care practices. Contributors include Heather Boon (University of Toronto), Laurette Dubé, Carole A. Estabrooks (University of Alberta), Guylaine Ferland, Arlie Russell Hochschild (University of California, Berkley), Diane M. Irvine Doran (University of Toronto), Terrence Montague (Merck Frosst Canada), D.S. Moskowitz, Richard W.J. Neufeld (University of Western Ontario), Gilbert Pinard (McGill University), Debra L. Roter (John Hopkins Blooomberg School of Public Health), Dana Gelb Safran (New England Medical Center), and Krista K. Trobst (York University).

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232

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McGill-Queen's Press - MQUP

Published Date

ISBN 10

0773571183

ISBN 13

9780773571181

Standard Work for the Shopfloor

By: 0 Productivity Press Development Team,

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Standard Work for the Shopfloor

By: 0 Productivity Press Development Team,

Standard work is an agreed upon set of work procedures that effectively combines people, materials, and machines to maintain quality, efficiency, safety, and predictability. Work is described precisely in terms of cycle time, work in process, sequence, time, layout, and the inventory needed to conduct the activity. Standard work begins as an improvement baseline and evolves into a reliable method. It establishes the best activities and sequence steps to maximize performance and minimize waste. In this book you will learn about: The characteristics of standards Key benefits and applications of standardization Standard work concepts and calculations Standard work steps and documentation Using standard work manuals, charts, and worksheets Cell staffing (line balancing and full work) Productivity's Shopfloor Series books offer a simple, cost-effective approach for building basic knowledge about key manufacturing improvement topics. Like all our Shopfloor Series books, Standard Work for the Shopfloor includes innovative instructional features that are the signature of the Shopfloor Series. The goal: to place powerful and proven improvement tools such as pull production techniques in the hands of your entire workforce.

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108

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CRC Press

Published Date

ISBN 10

1040291198

ISBN 13

9781040291191

The Cornerstone of Development

Integrating Environmental, Social, and Economic Policies

By: Jamie Schnurr,0 Idrc,Susan Holtz,Greg Armstrong,Anne K Bernard

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The Cornerstone of Development

Integrating Environmental, Social, and Economic Policies

By: Jamie Schnurr,0 Idrc,Susan Holtz,Greg Armstrong,Anne K Bernard

Sustainable development" quickly became the universal goal for environmentalists in the 1990s, motivated by the 1988 Brundtland Report and the 1992 Earth Summit in Rio. When the time came to bring theory into reality, sustainable development revealed far more complexity than first anticipated. To attain sustainable development in the full sense of the phrase"meeting present needs without compromising the resources needed for future societies"environmental and social concerns would need a constant presence in all major economic decisions. The Cornerstone of Development: Balancing Environmental, Social, and Economic Imperatives profiles many of the first attempts to implement sustainable development initiatives worldwide. The model: Canada's experience with "multistakeholder" decision-making. Under the guidance of Canada's National Task Force on Environment and Economy, nationwide and provincial round tables brought government officials together with corporate officers to formulate sustainable development guidelines. Authorized by the Canadian government to serve as an "Agenda 21 organization," the International Development Research Centre (IDRC) subsequently researched the feasibility of adapting the multistakeholder approach to the needs and practices of developing countries. The results are in these pages: valuable case histories from Africa, Latin America, Asia and Canada, each recounting the risks and benefits from integrating environmental, social and economic policies. When IDRC members were asked for ways to address environmental sustainability, they had few examples to follow"and little evidence that such endeavors could be fulfilled. The research and problem-solving efforts they produced are now collected here, for the guidance of other environment/development balance programs worldwide.

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324

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CRC Press

Published Date

ISBN 10

1000950018

ISBN 13

9781000950014

Routledge French Dictionary of Environmental Technology Dictionnaire anglais du genie de l'environnement

French-English/English-French francais-anglais/anglais-francais

By: 0 Routledge,

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Routledge French Dictionary of Environmental Technology Dictionnaire anglais du genie de l'environnement

French-English/English-French francais-anglais/anglais-francais

By: 0 Routledge,

This dictionary consists of some 20,000 terms and references in both French and English, drawn from all the major areas in the field of Environmental Technology. Ce dictionnaire regroupe quelque 20 000 termes et références en français et en anglais, issus de tous les grands domaines du domaine des technologies de l'environnement.

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292

Publisher

Taylor & Francis

Published Date

ISBN 10

104028034X

ISBN 13

9781040280348

Shock Wave and High-Strain-Rate Phenomena in Materials

By: 0 Meyers,

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Shock Wave and High-Strain-Rate Phenomena in Materials

By: 0 Meyers,

These proceedings of EXPLOMET 90, the International Conference on the Materials Effects of Shock-Wave and High-Strain-Rate Phenomena, held August 1990, in La Jolla, California, represent a global and up-to-date appraisal of this field. Contributions (more than 100) deal with high-strain-rate deforma

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1193

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CRC Press

Published Date

ISBN 10

1000943550

ISBN 13

9781000943559

Political Handbook of the World 1998

By: Arthur S. Banks,Alan J. Day,Thomas C. Muller,0 0

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Political Handbook of the World 1998

By: Arthur S. Banks,Alan J. Day,Thomas C. Muller,0 0

Political Handbook of the World annually provides up-to-date political information on all the world's countries in a balanced, accurate and comprehensive manner. A singular and authoritative reference work for nearly 70 years, each new volume builds on the research and scholarship of previous editions, offering rare insight into stories making headlines, judiciously outlining contemporary conflicts and analysing current foreign policy within the informed context of past events and decisions. It is considered to be the single-volume reference work of choice for libraries, diplomats, academic faculties, international corporations, and others needing accurate, timely information.

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1300

Publisher

Springer

Published Date

ISBN 10

1349149519

ISBN 13

9781349149513

Routledge Spanish Technical Dictionary Diccionario tecnico inges

Volume 2: English-Spanish/ingles-Espanol

By: 0 Routledge,

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Routledge Spanish Technical Dictionary Diccionario tecnico inges

Volume 2: English-Spanish/ingles-Espanol

By: 0 Routledge,

These 2 volumes consist of some 100,000 headwords in both Spanish and English, including 3,000 abbreviations. Terms are drawn from the whole range of modern applied science and technical terminology. These volumes can be purchased either separately or together in print. Each volume is compiled by an international team of subject terminologists, native English and Spanish speakers. Special attention is given to differences between UK and US terminology, and to Spanish and Latin-American variants. Over 70 subject areas are covered. Estos 2 volúmenes constan de unos 100.000 lemas tanto en español como en inglés, incluidas 3.000 abreviaturas. Los términos se extraen de toda la gama de terminología técnica y científica aplicada moderna. Estos volúmenes se pueden comprar por separado o juntos en forma impresa. Cada volumen es compilado por un equipo internacional de terminólogos temáticos, hablantes nativos de inglés y español. Se presta especial atención a las diferencias entre la terminología del Reino Unido y Estados Unidos, y a las variantes española y latinoamericana. Se cubren más de 70 áreas temáticas.

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892

Publisher

Taylor & Francis

Published Date

ISBN 10

1040278132

ISBN 13

9781040278130

Hazardous and Industrial Wastes

Proceedings of the Thirty-Third Mid-Atlantic Industrial and Hazardous Waste Conference

By: 0 Assaf-Anid

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Hazardous and Industrial Wastes

Proceedings of the Thirty-Third Mid-Atlantic Industrial and Hazardous Waste Conference

By: 0 Assaf-Anid

The Mid-Atlantic Industrial and Hazardous Waste Conference is an annual meeting that brings together engineering and science professional from academia, government, and industry. This text presents the presentations made at this event.

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379

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CRC Press

Published Date

ISBN 10

1351089730

ISBN 13

9781351089739

Managerial, Occupational and Organizational Stress Research

By: 0 Manchester School of Managements,

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Managerial, Occupational and Organizational Stress Research

By: 0 Manchester School of Managements,

This title was first published in 2001. A discussion of managerial, occupational and organizational stress research. The volume is in seven parts. The first part explores the theoretical or conceptual frameworks in occupational and organizational stress that have developed out of empirical work and work with others in different countries. The second part provides the reader with reviews of literature on different topics in the field of workplace stress. Part Three highlights a range of studies undertaken by UMIST and their collaborating colleagues in different institutions. The research that highlights issues and problems of current relevance is found in the fourth part, while the methodological studies involving instrument development, refining of existing measures, and more, is found in Part Five. The studies linking stress and health follows on from this, and the new area of investigation, evaluating stress management interventions, concludes this survey of research in this field.

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961

Publisher

Taylor & Francis

Published Date

ISBN 10

1040278841

ISBN 13

9781040278840

Biomarkers of Environmental Contamination

By: 0 McCarthy

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Biomarkers of Environmental Contamination

By: 0 McCarthy

How can biological markers help assess and predict human health risks? Find out the answers to this question and others in this timely new book examining the use of biological markers in animals and plants for evaluating the ecological and health effects of environmental contamination. The book explains the concept of environmental sentinels, presents example of field studies and discusses the utility of biomarkers within a risk analysis paradigm. Anyone who needs to know how to assess and predict environmental contamination should consider this book essential reading.

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467

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CRC Press

Published Date

ISBN 10

1351078712

ISBN 13

9781351078719

The Certified Criminal Investigator Body of Knowledge

By: 0 American College of Forensic Examiners Institute

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The Certified Criminal Investigator Body of Knowledge

By: 0 American College of Forensic Examiners Institute

Criminal investigators have a long list of duties. They must identify and secure a crime scene, conduct interviews of witnesses and victims, interrogate suspects, identify and properly collect evidence, and establish and maintain a chain of custody. Once an investigation is underway, the criminal investigator must demonstrate thorough knowledge of

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584

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CRC Press

Published Date

ISBN 10

1498752063

ISBN 13

9781498752060

Handbook Tables of Functions for Applied Optics

By: 0 Levi. L

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Handbook Tables of Functions for Applied Optics

By: 0 Levi. L

In most cases, values are tabulated in the customary manner- ten on a line. In some tables, the second column gives the first few places which apply to all the entries in that row. When an entry has a bar placed over it, the value heading the next row should be applied. The tables computed on a digital electronic computer which works with an accuracy of at least seven significant places. In some case, e.g. when very large exponents occurred in the computation, computation at double this precision was used.

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653

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CRC Press

Published Date

ISBN 10

1351090038

ISBN 13

9781351090032

Science, Politics And The Pharmaceutical Industry

Controversy And Bias In Drug Regulation

By: John Abraham,0 John Abraham University of Reading.,

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Science, Politics And The Pharmaceutical Industry

Controversy And Bias In Drug Regulation

By: John Abraham,0 John Abraham University of Reading.,

Drug disasters from Thalidomide to Opren, and other less dramatic cases of drug injury, raise questions about whether the testing and control of medicines provides satisfactory protection for the public. In this revealing study, John Abrahan develops a theoretically challenging realist approach, in order to probe deeply into the work of scientists in the pharmaceutical industry and governmental drug regulatory authorities on both sides of the Atlantic. Through the examination of contemporary controversial case studies, he exposes how the commercial interest of drug manufacturers are consistently given the benefit of the scientific doubts about medicine safety and effectiveness, over and above the best interests of patients.; A highly original combination of philosophical rigour, historical sensitivity and empirical depth enables the "black box" of industrial and government science to be opened up to critical scrutiny much more than in previous social scientific study. All major aspects of drug testing and regulation are considered, including pre- clinical animal tests, clinical trials and postmarketing surveillance of adverse drug reactions. The author argues that drug regulators are too dependent on pharmaceutical industry resources and expertise, and too divorced from public accountability. The problem of corporate bias is particularly severe in the UK, where regulatory decisions about medicine safety are shrouded in greater secrecy than in the US.; Since the purpose of drug regulation should be to maximize the safety and effectiveness of medicines for patients, the public needs and deserves policies to counteract corporate bias in drug testing and evaluation. John Abraham's realist analysis provides a robust basis for policy interventions at the institutional and legislative levels. He proposes that corporate bias could be reduced by more extensive freedom of information, greater autonomy of government scientists from pharmaceutical industry, the development of independent drug testing by the regulatory authority, increased patient representation on regulatory committees, and more frequent and thorough oversight of regulatory performance by the legislature. This book should be of interest to anyone who cares about how medicines should be controlled in modern society. It should prove particularly rewarding for students and researchers in the sociology of science and technology, science and medicines policy, medical sociologists, the medical and pharmaceutical professions, and consumer organizations.

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201

Publisher

Taylor & Francis

Published Date

ISBN 10

1000951308

ISBN 13

9781000951301

Aristotle's Poetics

Translated and with a commentary by George Whalley

By: Aristotle,John Baxter,0 Atherton

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Aristotle's Poetics

Translated and with a commentary by George Whalley

By: Aristotle,John Baxter,0 Atherton

Aristotle's Poetics combines a complete translation of the Poetics with a running commentary, printed on facing pages, that keeps the reader in continuous contact with the linguistic and critical subtleties of the original while highlighting crucial issues for students of literature and literary theory. Whalley's unconventional interpretation emphasizes Aristotle's treatment of art as dynamic process rather than finished product. The volume includes two essays by Whalley in which he outlines his method and purpose. He identifies a deep congruence between Aristotle's understanding of mimesis and Samuel Taylor Coleridge's view of imagination. Whalley's new translation makes a major contribution to the study of not only the Poetics and tragedy but all literature and aesthetics.

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223

Publisher

McGill-Queen's Press - MQUP

Published Date

ISBN 10

0773566600

ISBN 13

9780773566606

Book's by 0 Center For Qual

Four Practical Revolutions in Management

Four Practical Revolutions in Management

Defect Prevention

Defect Prevention

Emotional and Interpersonal Dimensions of Health Services

Emotional and Interpersonal Dimensions of Health Services

Standard Work for the Shopfloor

Standard Work for the Shopfloor

The Cornerstone of Development

The Cornerstone of Development

Routledge French Dictionary of Environmental Technology Dictionnaire anglais du genie de l'environnement

Routledge French Dictionary of Environmental Technology Dictionnaire anglais du genie de l'environnement

Shock Wave and High-Strain-Rate Phenomena in Materials

Shock Wave and High-Strain-Rate Phenomena in Materials

Political Handbook of the World 1998

Political Handbook of the World 1998

Routledge Spanish Technical Dictionary Diccionario tecnico inges

Routledge Spanish Technical Dictionary Diccionario tecnico inges

Hazardous and Industrial Wastes

Hazardous and Industrial Wastes

Managerial, Occupational and Organizational Stress Research

Managerial, Occupational and Organizational Stress Research

Biomarkers of Environmental Contamination

Biomarkers of Environmental Contamination

The Certified Criminal Investigator Body of Knowledge

The Certified Criminal Investigator Body of Knowledge

Handbook Tables of Functions for Applied Optics

Handbook Tables of Functions for Applied Optics

Science, Politics And The Pharmaceutical Industry

Science, Politics And The Pharmaceutical Industry

Aristotle's Poetics

Aristotle's Poetics

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